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Customer Experience Project Manager Jobs in Nevada

Quanta Services

Project Manager

Reno, NV · On-site

Position Summary: We are currently accepting resumes for an experienced Project Manager for ... Develop and oversee project material trackers based on customer Bill of Materials (BOM), drawings ...

Cyclonaire Corp

CUSTOMER EXPERIENCE SPECIALIST

Las Vegas, NV · On-site

$17 - $21.50/hr

... experience, satisfaction, retention, loyalty, and advocacy while improving processes ... The ongoing planning and use of CRM capabilities used to communicate, collaborate, and manage the ...

circa

Residential Project Manager

Las Vegas, NV · Hybrid

$96K - $102K/yr

... customer experience. As our organization continues its global expansion, we are seeking driven ... Act as the primary contact for builders & trade partners on projects. * Manage the scheduling of ...

Corbins

PROJECT MANAGER

Reno, NV · On-site

Our teammates, partners, and customers can expect that we genuinely care to serve them and look out ... We are seeking an experienced Project Manager to lead electrical construction projects from ...

Westar Architectural Group-Nev

Be Seen First

Project Manager

Las Vegas, NV · On-site

Westar Architectural Group Las Vegas is currently seeking an experienced Project Manager to lead gaming, hospitality, industrial, and entertainment projects from concept through completion. This role ...

Colorwave Inc

Customer Experience Associate

Reno, NV · On-site

$16.50 - $22/hr

Customer Experience Associate (CEA I) The Customer Experience Associate (CEA I) is responsible for ... This is a foundational role focused on executing established processes, managing standard client ...

STORD

Customer Experience Associate

Reno, NV · On-site

$16.50 - $22/hr

Stord manages over $10 billion of commerce annually through its fulfillment, warehousing ... The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and ...

Westar Architectural Group-Nev

Be Seen First

Project Manager

Las Vegas, NV · On-site

Westar Architectural Group Las Vegas is currently seeking an experienced Project Manager to lead gaming, hospitality, industrial, and entertainment projects from concept through completion. This role ...

Stord

Customer Experience Associate

Reno, NV · On-site

$16.50 - $22/hr

Stord manages over $10 billion of commerce annually through its fulfillment, warehousing ... The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and ...

Stord, Inc.

Customer Experience Associate

Reno, NV · On-site

$16.50 - $22/hr

Stord manages over $10 billion of commerce annually through its fulfillment, warehousing ... The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and ...

Next Step Recruitment

Project Manager

Elko, NV · Hybrid

We're looking for an experienced Project Manager who enjoys taking ownership, solving problems and leading projects from preconstruction through closeout. This role is ideal for someone with a strong ...

Next Step Recruitment

Project Manager

Reno, NV · Hybrid

We're looking for an experienced Project Manager who enjoys taking ownership, solving problems and leading projects from preconstruction through closeout. This role is ideal for someone with a strong ...

Stord

Customer Experience Associate

Reno, NV

$16.50 - $22/hr

Stord manages over $10 billion of commerce annually through its fulfillment, warehousing ... The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and ...

Next Step Recruitment

Project Manager

Las Vegas, NV · Hybrid

We're looking for an experienced Project Manager who enjoys taking ownership, solving problems and leading projects from preconstruction through closeout. This role is ideal for someone with a strong ...

Kayastha Global Associates

Be Seen First

Construction Project Manager

Las Vegas, NV · On-site

$4.0K - $6.0K/mo

Experienced Project manager for my Project Management company, working for owner / Builder for construction of Residential and Commercial projects, beginning to end phases, starting with hiring all ...

Nox Group

PROJECT MANAGER

Reno, NV · On-site

We are seeking an experienced Project Manager to lead electrical construction projects from initiation through closeout. This role serves as a P&L leader, responsible for delivering projects safely ...

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Showing results 21-40

All JobsCustomer Experience Project JobsCustomer Experience Project Manager JobsCustomer Experience Project Manager Jobs in Nevada

Customer Experience Project Manager information

See Nevada salary details

$37.2K

$92.6K

$116.1K

How much do customer experience project manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer experience project manager in Nevada is $92,592.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $106,400.00 per year, depending on experience, location, and employer.

How does a customer experience project manager typically collaborate with other departments to improve customer satisfaction?

Customer Experience Project Managers often work cross-functionally, partnering with teams such as marketing, customer support, product development, and IT to identify pain points and implement solutions that enhance the overall customer journey. Collaboration involves regular meetings, data sharing, and joint problem-solving to ensure that initiatives align with business goals and customer needs. Building strong relationships and facilitating clear communication across departments are essential for driving impactful projects and maintaining a customer-centric culture.

What are the key skills and qualifications needed to thrive as a customer experience project manager, and why are they important?

To thrive as a Customer Experience Project Manager, you need expertise in project management, customer journey mapping, and a solid understanding of customer experience principles, usually supported by a degree in business or a related field. Proficiency with project management tools (such as Asana or Jira), CRM platforms, and certifications like PMP or CXPA are often expected. Strong communication, problem-solving, and stakeholder management skills help you lead cross-functional teams and drive customer-focused initiatives. These skills are crucial for delivering seamless experiences and ensuring projects align with organizational goals and customer needs.

What is the difference between Customer Experience Project Manager vs Customer Service Manager?

AspectCustomer Experience Project ManagerCustomer Service Manager
Primary FocusOverseeing customer experience improvement projectsManaging customer service teams and daily support operations
Required SkillsProject management, customer journey analysis, cross-functional coordinationTeam leadership, conflict resolution, customer communication
Work EnvironmentProject-based, cross-departmental collaborationCustomer support centers, call centers, service teams
Common CertificationsPMP, Six Sigma, CX certificationsCRM certifications, customer service training

The Customer Experience Project Manager focuses on leading initiatives to enhance overall customer experience through projects, while the Customer Service Manager manages daily customer support operations. Both roles require strong communication skills, but the Project Manager emphasizes strategic improvements, whereas the Service Manager concentrates on team management and service quality.

What does a customer experience project manager do?

A Customer Experience Project Manager is responsible for overseeing projects aimed at improving the overall experience customers have with a company. They coordinate cross-functional teams, analyze customer feedback, and implement strategies to enhance customer satisfaction. Their work often involves project planning, process optimization, and measuring project success through customer-centric metrics. The ultimate goal is to ensure that every touchpoint with the company meets or exceeds customer expectations.
What are popular job titles related to Customer Experience Project Manager jobs in Nevada? For Customer Experience Project Manager jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Customer Experience Project Manager jobs in Nevada look for? The top searched job categories for Customer Experience Project Manager jobs in Nevada are:
What cities in Nevada are hiring for Customer Experience Project Manager jobs? Cities in Nevada with the most Customer Experience Project Manager job openings:
Customer Experience Project Manager jobs near you
Infographic showing various Customer Experience Project Manager job openings in Nevada as of August 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $92,592 per year, or $44.5 per hour.

Project Manager

Summit Line Construction, Inc.

Reno, NV • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

About Us
Summit Line Construction, a subsidiary of Quanta Services, Inc. (NYSE: PWR), is one of North America's premier utility construction companies. Headquartered in Heber City, Utah, we offer powerline and substation construction and maintenance services in a variety of utility markets. Like many Quanta operating companies, Summit Line continues to experience significant growth. As our national operations expand, we seek motivated individuals to join the team!
About this Role
Company Overview:
Summit Line Construction is headquartered in Heber City, Utah. With additional Utah locations in Draper and Provo. You can also find us in Northern California, Reno, Las Vegas and Phoenix. We offer our team members competitive pay and benefits, rewarding work, growth opportunities, and a constructive and collaborative work environment.
Position Summary: We are currently accepting resumes for an experienced Project Manager for upcoming work in the area. The Project Manager will oversee the planning, directing, and coordinating of high-voltage electric transmission and distribution construction and maintenance projects throughout the country. This role involves ensuring the successful organization, scheduling, budgeting, staffing, subcontractor management, safety, quality, and implementation of these projects.
What You'll Do
Key Responsibilities:
Project Planning and Management:
  • Lead the preparation and manage the projected budget for labor, materials, equipment, and subcontractors procured on the project.
  • Ensure project costs stay within the forecasted budget range and implement cost-saving measures where possible.
  • Develop and manage project Schedule of Values (SOV), update based on production, prepare billing packages, and submit to the customer.
  • Assist in pre-construction efforts including bid preparation, contract and exhibit review, and execution planning.
  • Responsible for daily, weekly, and monthly projections and progress for all construction activities.
  • Provide project cost forecasting, monthly cost to complete development, and accuracy of reporting.
  • Develop, submit, track, and maintain all project submittals and requests for information.
  • Review cost reports and evaluate methods to reduce costs while maintaining productivity.
  • Develop, submit, track, and maintain all project submittals and requests for information.
  • Responsible for the invoicing or payment application process for completed scope.
  • Create, maintain, and update comprehensive project schedules that reflect all aspects of the project's scope.
  • Monitor the quality of weekly labor and equipment hours, material, and subcontractor reporting.

Contract Administration:
  • Prepare, review, and negotiate revisions, changes, and additions to contractual agreements with suppliers and subcontractors.
  • Work with legal to oversee contracts to protect the company's interests while maintaining good relationships.
  • Ensure all contracts comply with company policies and legal requirements.
  • Prepare and manage subcontracts, vendors, and associated documentation.

Documentation and Reporting:
  • Maintain comprehensive electronic and printed files of working documents in accordance with outlined document control practices.
  • Generate and review daily, weekly, and monthly projections and progress reports for all construction activities.
  • Present project updates to executive leadership and stakeholders.

Stakeholder Communication and Issue Resolution:
  • Build and maintain relationships with clients, suppliers, and subcontractors.
  • Lead meetings with supervisory personnel, subcontractors, or engineers to discuss and resolve matters such as work procedures, complaints, or construction problems.
  • Interpret and explain plans and contract terms to administrative staff, workers, and clients, representing the owner or developer.
  • Identify and fulfill stakeholders' reporting requirements promptly and accurately.

Material and Quality Management:
  • Develop and oversee project material trackers based on customer Bill of Materials (BOM), drawings, and scope. Maintain material tracker based on inventories, production, shortages, and damages.
  • Monitor and control construction through communication with the superintendent to ensure the project is built on schedule and within budget.
  • Execute corrective actions to address delays, adverse weather conditions, or emergencies.
  • Monitor and control construction through communication with the superintendent to ensure the project is built on schedule and within budget.
  • Ensure productivity, efficient use of materials/equipment, and contractual performance of the project.

Team Leadership and Development:
  • Mentor and guide assistant project managers and project coordinators, providing training and development opportunities.
  • Foster a collaborative and high-performance team environment.
  • Lead daily, weekly, and monthly meetings, as required
  • Support and prepare for staffing adjustments in anticipation of upcoming and recently completed work.

What You'll Bring
Qualifications:
  • Experience: Minimum of 5-7 years of project management experience in high-voltage electric transmission and distribution or inside commercial, industrial electrical construction or a related field.
  • Technical Proficiency: Must be proficient with Microsoft Office suite, particularly strong Microsoft Excel skills. Experience with project software is preferred.
  • Communication Skills: Excellent written and oral communication skills.
  • Multi-tasking Ability: Must be able to handle multiple tasks simultaneously and prioritize work effectively.
  • Adaptability: Must be able to work in a fast-paced environment, switch directions as needed, and demonstrate adaptability.
  • Education: Bachelor's degree in construction management, engineering, or business, or a related field is required. Advanced degree or professional certification (e.g., PMP) is preferred.
  • Compliance: Must pass mandatory drug and alcohol screenings.

What You'll Get
We offer an extremely competitive and comprehensive benefits package including:
  • PTO that starts accruing DAY 1
  • 401K Immediate Vesting; employer match starting same day
  • Several medical plan options
  • Dental and Vision benefits
  • Life insurance, short term & long-term disability
  • Paid Holidays
  • Employee discounts, EAP and Wellness Program
  • Identity Theft Protection and so much more

SLC_HP
Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.
We are an Equal Opportunity Employer, including disability and protected veteran status.
We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.

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