ZipRecruiter

Log In

1

Customer Experience Professional Jobs in Decatur, IL

Von Maur

CUSTOMER SERVICE COUNTER

Forsyth, IL · On-site

$16 - $18/hr

Own the customer experience - greet people sincerely, be friendly and thank every customer * Answer ... professionally. The expected base wage for this position is $16.00 - $18.00/hr with overtime ...

Safelite Group

Customer Advocate

Decatur, IL

$19.75/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... professional delivers a memorable experience during every interaction. What You'll Get

New

Safelite Group, Inc.

Customer Advocate

Decatur, IL · On-site

$19.75/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... professional delivers a memorable experience during every interaction. What You'll Get

Domino's Pizza

Customer Service Rep

Decatur, IL

$15.50 - $21/hr

Greet and assist customers in a professional and friendly manner * Handle customer inquiries ... Previous customer service experience is a plus * Empathetic and patient when dealing with diverse ...

Domino's

Customer Service Rep

Decatur, IL · On-site

$15.50 - $21/hr

Greet and assist customers in a professional and friendly manner * Handle customer inquiries ... Previous customer service experience is a plus * Empathetic and patient when dealing with diverse ...

next page

Showing results 1-20

All JobsCustomer Experience Professional JobsCustomer Experience Professional Jobs in Decatur, IL

Customer Experience Professional information

See Decatur, IL salary details

$18.4K

$31.5K

$44.6K

How much do customer experience professional jobs pay per year?

As of Jul 31, 2026, the average yearly pay for customer experience professional in Decatur, IL is $31,494.00, according to ZipRecruiter salary data. Most workers in this role earn between $22,300.00 and $37,800.00 per year, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Customer Experience Professionals typically do not earn $4,000 weekly without specialized skills or extensive experience. High-paying roles that can reach this level without a degree often include sales, real estate, or certain entrepreneurial ventures, but they usually require strong communication skills, networking, and proven performance rather than formal education.

What's a good job for overthinkers?

A Customer Experience Professional role involves analyzing customer feedback and problem-solving, which can suit overthinkers who enjoy detailed work and critical thinking. Such roles often require strong communication skills and patience, and they may involve using customer relationship management (CRM) tools to track interactions and improve service quality.

What is the difference between Customer Experience Professional vs Customer Service Representative?

AspectCustomer Experience ProfessionalCustomer Service Representative
CredentialsTypically requires a bachelor's degree in business, marketing, or related field; certifications in customer experience or CRM tools are commonHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentStrategic roles involving data analysis, customer journey mapping, and improving overall experienceFrontline roles focused on direct customer interactions via phone, email, or chat
Employer & Industry UsageUsed across retail, tech, finance, and service industries to enhance customer loyaltyCommon in retail, telecom, hospitality, and service sectors for handling customer inquiries

The Customer Experience Professional focuses on strategic initiatives to improve overall customer satisfaction and loyalty, often working behind the scenes. In contrast, the Customer Service Representative handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope, responsibilities, and required qualifications.

How can I make 2000 a week working from home?

A Customer Experience Professional can earn $2,000 a week by working full-time in customer support, sales, or account management roles that offer competitive pay and performance bonuses. Developing strong communication skills, familiarity with CRM tools, and maintaining high customer satisfaction can help increase earning potential, especially in remote or freelance positions. Consistent work hours and experience are key to reaching this income level.

What are the key skills and qualifications needed to thrive as a Customer Experience Professional, and why are they important?

To thrive as a Customer Experience Professional, you need a deep understanding of customer service principles, problem-solving abilities, and typically a background in business, marketing, or communications. Familiarity with CRM platforms like Salesforce or Zendesk, customer feedback tools, and sometimes CX certification are commonly required. Exceptional interpersonal skills, active listening, and the ability to remain calm under pressure help individuals excel in this role. These skills are vital for ensuring customer satisfaction, resolving issues efficiently, and fostering lasting customer loyalty.

What does a customer experience professional do?

A customer experience professional focuses on improving how customers interact with a company's products or services by analyzing feedback, developing strategies to enhance satisfaction, and ensuring positive interactions across multiple channels. They often use tools like customer surveys and CRM systems and may require skills in communication, problem-solving, and data analysis.

What are some common challenges a Customer Experience Professional faces, and how can they effectively address them?

Customer Experience Professionals often encounter challenges such as handling difficult customer interactions, managing high expectations, and ensuring consistent service across multiple channels. Effectively addressing these challenges involves strong communication skills, empathy, and the ability to quickly adapt to changing customer needs. Building collaborative relationships with cross-functional teams (such as sales, marketing, and product development) is also key to resolving issues and continuously improving the customer journey.

What are Customer Experience Professionals?

Customer Experience Professionals are individuals dedicated to ensuring that customers have positive interactions with a company across all touchpoints. They work to understand customer needs, resolve issues, and implement strategies that improve overall satisfaction and loyalty. Their responsibilities often include gathering feedback, analyzing customer data, and collaborating with different departments to enhance the customer journey. By prioritizing the customer’s perspective, they help businesses build strong, long-lasting relationships with their clientele.
What are the most commonly searched types of Customer Experience jobs in Decatur, IL? The most popular types of Customer Experience jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Customer Experience Professional jobs? Cities near Decatur, IL with the most Customer Experience Professional job openings:
Customer Experience Professional jobs near you

Customer Service Professional (Remote)

Lyfserv Communications Ltd. Co.

Texas, IL • Remote

$12.75 - $16/hr

Full-time

Re-posted 1 hour ago

Job description

Job role:  

If you like helping customers solve issues, then we encourage you to apply with us for one of our physical locations or virtually from your own home. You will be assisting customers with issues on a product or service they may have, as well as assisting them with bookings & guiding them on how to's. 


Responsibilities:

  • Provide customer service, assist with customer issues.
  • Receive and respond to calls in a timely manner
  • Make notations on customer accounts

Requirements:

  • No Experience is required but preferred



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Employment Type: FULL_TIME

Apply