ZipRecruiter

Log In

1

Customer Experience Manager Jobs in Rosenberg, TX

TJX Companies

Customer Experience Coordinator

Katy, TX · On-site

$13 - $13.50/hr

Creates a positive internal and external customer experience * Promotes a culture of honesty and ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

EŌS Fitness

Member Experience Manager

Sugar Land, TX · On-site

$15/hr

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

EŌS Fitness

Member Experience Manager

Richmond, TX · On-site

$15/hr

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

EŌS Fitness

Member Experience Manager

Missouri City, TX · On-site

$15/hr

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

EŌS Fitness

Member Experience Manager

Katy, TX · On-site

$15/hr

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

EŌS Fitness

Member Experience Manager

Cypress, TX · On-site

$15/hr

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

EŌS Fitness

Member Experience Manager

Rosenberg, TX · On-site

$15/hr

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

EoS Fitness

Member Experience Manager

Houston, TX · On-site

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

EoS Fitness

Member Experience Manager

Houston, TX · On-site

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

EŌS Fitness

Member Experience Manager

Houston, TX · On-site

$15/hr

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

EōS Fitness

Member Experience Manager

Houston, TX · On-site

$15/hr

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

EōS Fitness

Member Experience Manager

Katy, TX · On-site

$15/hr

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

EōS Fitness

Member Experience Manager

Sugar Land, TX · On-site

$15/hr

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

EōS Fitness

Member Experience Manager

Cypress, TX · On-site

$15/hr

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

EōS Fitness

Member Experience Manager

Houston, TX · On-site

$15/hr

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

EōS Fitness

Member Experience Manager

Houston, TX · On-site

$15/hr

This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager ...

previous pagenext page

Showing results 21-40

All JobsCustomer Experience JobsCustomer Experience Manager JobsCustomer Experience Manager Jobs in Rosenberg, TX

Customer Experience Manager information

See Rosenberg, TX salary details

$21.9K

$51.8K

$90.1K

How much do customer experience manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer experience manager in Rosenberg, TX is $51,751.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $62,500.00 per year, depending on experience, location, and employer.

What does a customer experience manager do?

A Customer Experience Manager is responsible for overseeing and improving the overall customer journey with a company. They analyze customer feedback, identify areas for improvement, and collaborate with different teams to enhance service quality and satisfaction. Their goal is to ensure that every customer interaction is positive and contributes to long-term loyalty. This role often involves implementing strategies, training staff, and monitoring key performance indicators related to customer experience.

What are the key skills and qualifications needed to thrive as a customer experience manager, and why are they important?

To thrive as a Customer Experience Manager, you need expertise in customer service, data analysis, and process improvement, often backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and analytics software is typically required. Strong leadership, problem-solving, and communication skills help build rapport with customers and coordinate cross-functional teams. These abilities are crucial for enhancing customer satisfaction, driving loyalty, and achieving business goals.

What are the main challenges customer experience managers typically face, and how can they overcome them?

Customer Experience Managers often face the challenge of balancing customer satisfaction with business objectives, especially when implementing new policies or resolving complex issues. They must coordinate with multiple departments to ensure a seamless customer journey, which requires strong communication and problem-solving skills. To overcome these challenges, it's important to foster cross-functional collaboration, leverage customer feedback for continuous improvement, and stay updated on industry best practices to proactively address customer needs.

What is the difference between Customer Experience Manager vs Customer Service Manager?

AspectCustomer Experience ManagerCustomer Service Manager
Primary FocusOverall customer journey and brand perceptionHandling customer support and service issues
ResponsibilitiesDesigning customer experience strategies, improving touchpointsManaging support teams, resolving customer complaints
Skills & CertificationsCustomer experience design, analytics, communicationCustomer service skills, conflict resolution, leadership
Work EnvironmentCross-department collaboration, strategic planningSupport centers, call centers, direct customer interaction

While both roles aim to enhance customer satisfaction, the Customer Experience Manager focuses on the entire customer journey and brand perception, whereas the Customer Service Manager concentrates on support operations and resolving individual customer issues.

What are the most commonly searched types of Customer Experience jobs in Rosenberg, TX?

The most popular types of Customer Experience jobs in Rosenberg, TX are:

What are popular job titles related to Customer Experience Manager jobs in Rosenberg, TX?

For Customer Experience Manager jobs in Rosenberg, TX, the most frequently searched job titles are:

What job categories do people searching Customer Experience Manager jobs in Rosenberg, TX look for?

The top searched job categories for Customer Experience Manager jobs in Rosenberg, TX are:

What cities near Rosenberg, TX are hiring for Customer Experience Manager jobs?

Cities near Rosenberg, TX with the most Customer Experience Manager job openings:

Customer Experience Manager jobs near you
Infographic showing various Customer Experience Manager job openings in Rosenberg, TX as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $51,751 per year, or $24.9 per hour.

Customer Experience Representative

Murray Resources - Best Staffing Agency

Houston, TX • On-site

$24 - $30/hr

Other

Re-posted 2 days ago

Job description

A leading manufacturing company in the residential interiors space is seeking a Customer Experience Representative to support customers with inquiries and orders while delivering a positive experience. The ideal candidate is a customer-focused communicator with strong problem-solving skills. Communicating effectively, the new hire will enhance customer satisfaction by addressing questions and resolving issues while building strong relationships and providing timely support.


Salary: $24/hr-$30/hr

Location: Houston, TX


Responsibilities:

  • Receive and promptly respond to customer queries.
  • Document customer concerns and resolutions within each order worked.
  • Take personal ownership and accountability to meet customer needs, demonstrating appropriate levels of empathy, enthusiasm, skill and expertise.
  • Be consistently courteous with all customers and keep all customer commitments.
  • Maintain up-to-date product, sales, services and company knowledge.
  • Investigate customer problems and collaborate with multiple departments to find solutions and resolve issues.
  • Demonstrate the company’s Core and Growth Values in the performance of all job functions.
  • Maintain reliable attendance.


Requirements:

  • Must be comfortable working weekends – schedule requires 4 weekdays and 1 weekend day
  • Must be able to work 10:30 AM-7:00 PM
  • 2+ years of experience in a client-facing role in luxury retail, lighting, interior design, home furnishings, or a related luxury industry REQUIRED
  • Sales-driven mindset with a proven ability to build relationships, meet goals, and elevate every client interaction
  • Ability to maneuver effortlessly through various communication channels (chat, email, and social media) to provide customers with prompt, courteous and accurate information
  • Familiarity with CRM/ERP systems – JD Edwards and Salesforce is a plus
  • Accurately respond to customer inquiries through instant messaging software
  • Utilize available resources to respond to customer inquiries
  • Ability to type 50 WPM
  • Rigorous critical thinking skills
  • Strong organization skills
  • Self-motivated and self starter
  • Work well under pressure in a fast-paced environment



Compensation is based on individual factors, including skill set, relevant experience, and work location.


Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within one week of submitting your application.

Apply