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Customer Experience Coordinator Jobs in Decatur, AL

Workplace Coordinator

Huntsville, AL · On-site

$20.13 - $23.68/hr

Job Title Workplace Coordinator Summary The Workplace Experience Coordinator is a key member of the ... and can bring an elevated customer experience to employees and visitors in the workplace ...

Workplace Coordinator

Huntsville, AL · On-site

$20.13 - $23.68/hr

Job Title Workplace Coordinator Summary The Workplace Experience Coordinator is a key member of the ... elevated customer experience to employees and visitors in the workplace environment ESSENTIAL ...

Sales * Customer experience * Environment of Service - Greet customers -Take customer orders ... Hourly Shift Coordinators * District Managers Environment - Narrow Walkways - Hard Surfaces

Customer Care Parts Coordinator

Addison, AL · On-site

$15.75 - $20.50/hr

... for customers and team members. Our company portfolio includes a broad offering of attainable ... From entry-level to more experienced positions, we're actively recruiting individuals who are ...

Customer Care Parts Coordinator

Addison, AL · On-site

$15.75 - $20.50/hr

... for customers and team members. Our company portfolio includes a broad offering of attainable ... From entry-level to more experienced positions, we're actively recruiting individuals who are ...

Grow Your Career The Key Carrier role is an elevated extension of the Coordinator role. Key ... Creates a positive internal and external customer experience * Promotes a culture of honesty and ...

Key Carrier Coordinator

Huntsville, AL · On-site

$14.75 - $15.25/hr

Grow Your Career The Key Carrier role is an elevated extension of the Coordinator role. Key ... Creates a positive internal and external customer experience * Promotes a culture of honesty and ...

Key Carrier Coordinator

Huntsville, AL · On-site

$14.75 - $15.25/hr

Grow Your Career The Key Carrier role is an elevated extension of the Coordinator role. Key ... Creates a positive internal and external customer experience * Promotes a culture of honesty and ...

Grow Your Career The Key Carrier role is an elevated extension of the Coordinator role. Key ... Creates a positive internal and external customer experience * Promotes a culture of honesty and ...

Grow Your Career The Key Carrier role is an elevated extension of the Coordinator role. Key ... Creates a positive internal and external customer experience * Promotes a culture of honesty and ...

The Parts Coordinator plays a pivotal role in the success of the customer's experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and ...

The Parts Coordinator plays a pivotal role in the success of the customer's experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and ...

The Parts Coordinator plays a pivotal role in the success of the customer's experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and ...

The Parts Coordinator plays a pivotal role in the success of the customer's experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and ...

Rental Coordinator

Huntsville, AL · On-site

$17.50 - $23/hr

We're hiring a Rental Coordinator at our rental facility in Huntsville, AL , and we're looking for ... market share and improve our customer experience Why EquipmentShare? Because we do things ...

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Customer Experience Coordinator information

See Decatur, AL salary details

$11

$19

$26

How much do customer experience coordinator jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer experience coordinator in Decatur, AL is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.20 per hour, depending on experience, location, and employer.

What does a customer experience coordinator do?

A Customer Experience Coordinator is responsible for ensuring that customers have a positive and seamless experience with a company’s products or services. They handle customer inquiries, resolve complaints, and coordinate with various departments to address and improve customer needs. Additionally, they may gather feedback, analyze customer interactions, and help implement strategies to enhance customer satisfaction and loyalty.

How does a customer experience coordinator typically collaborate with other departments to resolve customer issues?

Customer Experience Coordinators often serve as a bridge between customers and internal teams, such as sales, product development, and technical support. When addressing customer concerns, they gather detailed feedback and work closely with relevant departments to find effective solutions, ensuring a seamless experience for the customer. This role requires strong communication and organizational skills, as coordinators must track issues, follow up on resolutions, and communicate updates both internally and to customers. Regular cross-functional meetings and collaborative platforms are commonly used to streamline these interactions.

What are the key skills and qualifications needed to thrive as a customer experience coordinator, and why are they important?

To thrive as a Customer Experience Coordinator, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) systems, helpdesk software, and data analysis tools is typically required. Exceptional interpersonal skills, empathy, and adaptability help you build rapport with customers and resolve issues effectively. These abilities are vital for ensuring a seamless customer journey, fostering loyalty, and supporting business growth.

What is the difference between Customer Experience Coordinator vs Customer Service Representative?

AspectCustomer Experience CoordinatorCustomer Service Representative
Primary FocusEnhancing overall customer experience and satisfactionHandling individual customer inquiries and issues
Skills & CertificationsCommunication, problem-solving, customer experience strategiesCommunication, problem-solving, product knowledge
Work EnvironmentCross-department collaboration, strategic planningDirect customer interaction, call centers, retail
Industry UsageRetail, hospitality, tech companiesRetail, telecom, service industries

While both roles focus on customer satisfaction, the Customer Experience Coordinator works proactively to improve the overall customer journey, whereas the Customer Service Representative handles direct customer interactions and resolves issues. The Coordinator's role is more strategic, often involving collaboration across departments, while the Representative's role is more transactional and operational.

What are the most commonly searched types of Customer Experience jobs in Decatur, AL?

The most popular types of Customer Experience jobs in Decatur, AL are:

What job categories do people searching Customer Experience Coordinator jobs in Decatur, AL look for?

The top searched job categories for Customer Experience Coordinator jobs in Decatur, AL are:

What cities near Decatur, AL are hiring for Customer Experience Coordinator jobs?

Cities near Decatur, AL with the most Customer Experience Coordinator job openings:

Infographic showing various Customer Experience Coordinator job openings in Decatur, AL as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $39,531 per year, or $19 per hour.

Customer Experience Coordinator

Kowboy Fence Company

Huntsville, AL • On-site

$17.25 - $22.50/hr

Other

Posted 4 days ago


Job description

We're hiring a Customer Experience Coordinator to be the first voice our customers hear. If you're organized, great on the phone, and love making people feel taken care of — keep reading.


Kowboy Fence Company is a family-owned business with locations across Nashville, Jackson, Knoxville, Huntsville, Birmingham, Louisville and growing fast. We specialize in residential and commercial fencing, and we pride ourselves on doing great work with people who actually care.


WHAT YOU'LL DO

→ Answer and manage incoming calls and emails with warmth and professionalism

→ Schedule appointments and keep our sales team's calendar running smoothly

→ Track leads and update records in HubSpot (our CRM)

→ Follow up with customers and keep communication consistent from inquiry to project completion

→ Spot opportunities to improve our customer experience


WHAT WE'RE LOOKING FOR

→ Strong communicator — clear, kind, and professional in every interaction

→ Highly organized with sharp attention to detail

→ Self-motivated and comfortable working independently

→ Experience with CRM tools (HubSpot a plus)

→ Background in construction or home improvement is a bonus — not required

→ High school diploma required; bachelor's degree preferred


WHY KOWBOY? We're not a big corporation. We're a team that has each other's backs, takes the work seriously, and knows how to have fun doing it. You'll have real ownership over your role, a voice in how we improve, and genuine opportunities to grow with a company that's expanding across the Southeast. Our values: respect · hard work · accountability · fun


Ready to join the team? Apply below or send your resume to amy@kowboyfence.com.


📍 Huntsville, AL| Full-Time | In-Office