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Customer Executive Jobs in Appleton, WI (NOW HIRING)

As an Account Executive , you will lead all sales and client management responsibilities of your ... When you join our team, you'll be keeping our customers connected to what matters most in 41 states ...

As an Account Executive , you will lead all sales and client management responsibilities of your ... When you join our team, you'll be keeping our customers connected to what matters most in 41 states ...

As an Account Executive , you will lead all sales and client management responsibilities of your ... When you join our team, you'll be keeping our customers connected to what matters most in 41 states ...

Showing results 41-60

Customer Executive information

See Appleton, WI salary details

$25.9K

$91.3K

$179.5K

How much do customer executive jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer executive in Appleton, WI is $91,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $117,600.00 per year, depending on experience, location, and employer.

What does a customer executive do?

A Customer Executive is responsible for managing relationships with clients, addressing their needs, and ensuring customer satisfaction. They often act as the main point of contact between the company and its customers, handling inquiries, resolving complaints, and providing product or service information. Additionally, Customer Executives may assist in sales, follow up on customer feedback, and work with internal teams to improve the overall customer experience. Their goal is to retain customers and foster long-term business relationships.

What are the key skills and qualifications needed to thrive as a customer executive?

To thrive as a Customer Executive, you need strong communication skills, a customer service mindset, and a relevant degree or experience in client relations or sales. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Exceptional problem-solving abilities, patience, and the capacity to build rapport distinguish top performers in this role. These skills are vital to ensure customer satisfaction, foster loyalty, and effectively resolve issues, directly impacting business reputation and retention.

How does a customer executive typically collaborate with other departments to resolve client issues?

Customer Executives often serve as the vital link between clients and internal teams such as sales, technical support, and product management. When a client issue arises, Customer Executives coordinate with these departments to gather accurate information, expedite solutions, and keep clients informed throughout the process. This cross-functional collaboration ensures that client needs are addressed efficiently and helps build long-term relationships. Strong communication and organizational skills are essential to manage these interactions effectively.

What is the difference between Customer Executive vs Customer Service Representative?

AspectCustomer ExecutiveCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or client-facing environmentsCall centers, retail stores, or office settings
Employer & Industry UsageUsed across industries like retail, banking, telecom, and hospitalityCommon in retail, telecom, banking, and service industries

The main difference between a Customer Executive and a Customer Service Representative lies in their roles and responsibilities. Customer Executives often handle more complex customer issues, sales, and relationship management, while Customer Service Representatives focus on addressing basic inquiries and providing support. Both roles are vital in customer-facing industries, but Customer Executives typically require more experience and may have additional responsibilities related to client retention and upselling.

What is the role of a customer executive?

A customer executive is responsible for managing customer interactions, addressing inquiries, resolving issues, and ensuring customer satisfaction. They often use communication skills, customer relationship management (CRM) tools, and product knowledge to support clients and maintain positive relationships.

What types of jobs fall under customer executive?

Customer executive roles typically include positions such as customer service representative, client support executive, account manager, and customer care executive. These jobs involve handling customer inquiries, resolving issues, and maintaining client relationships, often requiring communication skills and familiarity with CRM tools.

What are the most commonly searched types of Customer jobs in Appleton, WI?

The most popular types of Customer jobs in Appleton, WI are:

Infographic showing various Customer Executive job openings in Appleton, WI as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $91,281 per year, or $43.9 per hour.

Business-to-Business Account Executive

TDS Telecom

Neenah, WI • On-site

$126K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


TDS Telecom rating

6.7

Company rating: 6.7 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

72nd of 99 rated telecommunications companies


Job description

Overview

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

We're looking for a Business-to-Business Account Executive to join our Commercial Sales team! In this role you will be a solution seller by identifying opportunities to leverage TDS' full complement of solutions and technology offerings which encompass, hosted and premise-based VoIP solutions, managed services, and web security. You are a business-to-business sales professional and accountable for developing new business opportunities by cold calling and prospecting (door to door). You will focus on uncovering customer needs, understanding key business drivers, leveraging the latest technology, and delivering compelling TDS solutions to our prospects that meet their business needs in a timely manner.  

Do you thrive on being out and about in your community and meeting new people? Are you motivated by the thrill of a sale? If so, then this position may be for you!

Location: This position will have a working territory of Fox Cities (Appleton, Kaukauna, Little Chute, Menasha, Neenah, WI) where you will prospect out in the field daily Monday-Friday.

*Account Executives are targeted to make $126,758+ per year (Base + Commission)*

What's in it for you?

  • $2,000 sign-on bonus!
  • Uncapped monthly commission (the sky is the limit!)
  • Generous 6-month ramp-up period with supplemental income
  • Reimbursement for your mileage in between appointments
  • Discounted TDS services
  • Full benefits package, including:
    • Health, dental, vision, and life insurance beginning on day one of employment
    • 401K program with excellent company match
    • 3 weeks paid vacation, 2 weeks paid sick time, and company holidays

What does a day in the life of a Commercial Account Executive at TDS look like?

You'll start by gathering with your team in the office to start out your day. There will be a brief team meeting, opportunity to share successes, challenges, and plans as well as learn and share best practices. While there are some scheduled Team's Meetings, such as trainings, or 1 on 1s with your manager, the majority of your time will be spent prospecting, developing opportunities and closing and processing sales while creating your activity plan in our CRM (Salesforce).

Responsibilities
  • Identify, contact, and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments.
  • Meet or exceed sales growth targets by conducting sales calls to determine customer needs, gain information, determine how TDS can help solve business challenges, and effectively communicate TDS' value proposition to prospective customers.
  • Maintain accurate and timely customer status and forecasts utilizing the CRM system for all new prospective sales. Build and maintain relationships with customers, contact, prospects, and lead sources.
  • Leverage the TDS CRM system to develop prospecting and sales strategies that ensure high activity and effective closing ratios for new customers.
  • Write and submit accurate and timely new orders following the established sales process.
Qualifications

Required Qualifications

  • 2+ years of sales experience.
  • 1+ years of cold calling experience.
  • Must have and maintain a valid driver's license, insurance, and have access to reliable transportation.

Other Qualifications

  • Proven ability to work in a fast paced, ever-changing environment.
  • Proven ability to manage a territory using technology, prioritization and time management skills.
  • Track record of success in business-to-business sales.
  • Excellent verbal and written communications skills including the ability to convincingly persuade others.
  • Access to a cell phone.
  • Ability to set goals clearly and effectively and then attain them.
  • Ability to work alone.
  • Computer literacy (i.e., Excel, Word, email, Internet).
  • Ability to maintain quota levels.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Life Insurance
  • 401(k) Plan
  • Generous Vacation & Paid Sick Leave
  • Seven Paid National Holidays & One Floating Holiday
  • Paid Parental Leave (6 weeks after 12 months of employment)
  • Adoption & Surrogacy Assistance
  • Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

  • Short-Term & Long-Term Disability
  • TDS Service Discounts
  • Education Assistance
  • Paid Volunteer Time

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more! 

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. With our uncapped commission incentives, you'll have unlimited earning potential!

Employment Type: FULL_TIME

What TDS Telecom employees say

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Benefits

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