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Customer Executive Jobs in Appleton, WI (NOW HIRING)

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Customer Executive information

See Appleton, WI salary details

$25.9K

$91.3K

$179.5K

How much do customer executive jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer executive in Appleton, WI is $91,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $117,600.00 per year, depending on experience, location, and employer.

What does a customer executive do?

A Customer Executive is responsible for managing relationships with clients, addressing their needs, and ensuring customer satisfaction. They often act as the main point of contact between the company and its customers, handling inquiries, resolving complaints, and providing product or service information. Additionally, Customer Executives may assist in sales, follow up on customer feedback, and work with internal teams to improve the overall customer experience. Their goal is to retain customers and foster long-term business relationships.

What are the key skills and qualifications needed to thrive as a customer executive?

To thrive as a Customer Executive, you need strong communication skills, a customer service mindset, and a relevant degree or experience in client relations or sales. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Exceptional problem-solving abilities, patience, and the capacity to build rapport distinguish top performers in this role. These skills are vital to ensure customer satisfaction, foster loyalty, and effectively resolve issues, directly impacting business reputation and retention.

How does a customer executive typically collaborate with other departments to resolve client issues?

Customer Executives often serve as the vital link between clients and internal teams such as sales, technical support, and product management. When a client issue arises, Customer Executives coordinate with these departments to gather accurate information, expedite solutions, and keep clients informed throughout the process. This cross-functional collaboration ensures that client needs are addressed efficiently and helps build long-term relationships. Strong communication and organizational skills are essential to manage these interactions effectively.

What is the difference between Customer Executive vs Customer Service Representative?

AspectCustomer ExecutiveCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or client-facing environmentsCall centers, retail stores, or office settings
Employer & Industry UsageUsed across industries like retail, banking, telecom, and hospitalityCommon in retail, telecom, banking, and service industries

The main difference between a Customer Executive and a Customer Service Representative lies in their roles and responsibilities. Customer Executives often handle more complex customer issues, sales, and relationship management, while Customer Service Representatives focus on addressing basic inquiries and providing support. Both roles are vital in customer-facing industries, but Customer Executives typically require more experience and may have additional responsibilities related to client retention and upselling.

What is the role of a customer executive?

A customer executive is responsible for managing customer interactions, addressing inquiries, resolving issues, and ensuring customer satisfaction. They often use communication skills, customer relationship management (CRM) tools, and product knowledge to support clients and maintain positive relationships.

What types of jobs fall under customer executive?

Customer executive roles typically include positions such as customer service representative, client support executive, account manager, and customer care executive. These jobs involve handling customer inquiries, resolving issues, and maintaining client relationships, often requiring communication skills and familiarity with CRM tools.

What are the most commonly searched types of Customer jobs in Appleton, WI?

The most popular types of Customer jobs in Appleton, WI are:

Customer Executive jobs near you
Infographic showing various Customer Executive job openings in Appleton, WI as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $91,281 per year, or $43.9 per hour.

Outside Parts Sales Executive

JX Enterprises, Inc

Neenah, WI • On-site

$45K/yr

Full-time

Posted 22 days ago

JX Truck Center rating

8.5

Company rating: 8.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

16th of 155 rated car dealerships

Job description

Job Type
Full-time
Description
Your Next Big Career Move: Outside Parts Sales Executive
Join the Driving Force Behind JX Enterprises! Why Choose JX?
At JX Enterprises and Truck Center, we are more than trucks. As a third-generation, family-owned industry leader with over 50 years of history, 30+ locations, and 1,200+ dedicated employees, we know our people are the driving force behind everything we do. We don't just offer jobs, we build rewarding long-term careers in a supportive, growth-oriented team environment.
When you join JX, you become a part of a culture defined by our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. We have a deep commitment to giving back to our local communities through our employee-driven JX Gives Back Family Foundation.
Your Next Big Career Move: Outside Parts Sales Executive located in Appleton, WI.
Shift: Monday - Friday, 8:00am - 5:00pm
Compensation: $45,000/year - This base salary is just the starting point, this role comes with competitive commissions and earning potential. Let's talk!
The Opportunity (Job Purpose):
Are you ready to make a visible impact? As our next Outside Parts Sales Executive, you will play a crucial role in accelerating sales growth. We are looking for an energetic, solutions-oriented professional who thrives in a collaborative, fast-paced environment and is eager to grow with us.
What You'll Do Day-to-Day (Essential Duties & Responsibilities):
  • Selling, promoting, and providing exceptional service to new customers to ensure a positive experience with our products.
  • Conducting a minimum of 10 sales cold calls a week within the assigned route to honor our commitment to expanding our customer base.
  • Ensuring prompt and reliable delivery of existing orders for customers, upholding our commitment to honor customer commitments.
  • Regularly servicing existing accounts and engaging in open communication with clients to foster lifelong learning about their needs.
  • Discussing the use and features of various parts with customers, demonstrating a deep understanding of our products.
  • Maintaining meticulous documentation in reports, quoting, and other internal communication channels to exhibit good stewardship of information.
  • Collaborate closely with team members and leadership to continuously cultivate positive experiences for our customers.
  • Perform other dynamic duties and responsibilities as assigned to support business

What We're Looking For (Qualifications & Skills):
  • High school diploma or equivalent
  • 2 or more years of related parts, sales, or service experience required.
  • Excellent communication skills required.
  • Intermediate computer skills are required.
  • Valid driver's license required.
  • Dependable and reliable attendance required.
  • Mindset: A curious mindset with an entrepreneurial "pioneering spirit," strong integrity, and a passion for continuous professional development.

What's In It For You? (The Perks & Benefits)
We believe in taking care of our people. JX Enterprises offers a highly competitive compensation package designed to support your health, financial future, and overall well-being.
Ready to Drive Your Career Forward?
If you have a strong work ethic, a passion for learning, and are ready to contribute to a workplace where you are valued, we want to hear from you!
JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Salary Description
$45,000/yr (plus Commission)

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