ZipRecruiter

Log In

1

Customer Engineering Services Jobs in Oregon (NOW HIRING)

Mesh

OR

$170K - $225K/yr

... customers and long-term self-service. You'll work alongside our Solutions Architects and Product to create industry-specific playbooks, mentor customer engineering teams, share best practices, and ...

SentinelOne

OR

... customer engineering teams and our own codebases- shipping the integrations, fixes, and platform improvements customer deployments require. Your work will touch many products and services across the ...

SentinelOne

OR

$124K - $164K/yr

... customer engineering teams and our own codebases- shipping the integrations, fixes, and platform improvements customer deployments require. Your work will touch many products and services across the ...

Amat

Field Service Engineer II (C2)

Hillsboro, OR · On-site

$31 - $42.40/hr

... engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and ...

previous pagenext page

Showing results 21-40

All JobsCustomer Engineering Services JobsCustomer Engineering Services Jobs in Oregon

Customer Engineering Services information

See Oregon salary details

$41.2K

$83.1K

$114.7K

How much do customer engineering services jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer engineering services in Oregon is $83,070.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,000.00 and $95,200.00 per year, depending on experience, location, and employer.

What is the difference between Customer Engineering Services vs Customer Support Specialist?

AspectCustomer Engineering ServicesCustomer Support Specialist
CredentialsTechnical degrees, certifications in networking, hardware, or softwareCustomer service or support certifications, sometimes technical knowledge
Work EnvironmentOn-site or technical environments, often involved in installations and troubleshootingCall centers, help desks, remote support
Employer & IndustryTech companies, hardware/software providers, IT servicesBroadly across industries, including tech, retail, telecom

Customer Engineering Services focus on technical solutions, installations, and complex troubleshooting, often requiring specialized certifications. Customer Support Specialists handle general customer inquiries, troubleshooting, and issue resolution, typically in a support or call center setting. While both roles involve assisting customers, Customer Engineering Services are more technical and hands-on, whereas Customer Support Specialists focus on customer communication and problem-solving.

What are the key skills and qualifications needed to thrive as a customer engineering services professional, and why are they important?

To thrive as a Customer Engineering Services professional, you need strong technical troubleshooting abilities, a background in engineering or IT, and often a relevant degree or technical certification. Familiarity with diagnostic software, ticketing systems, and industry-standard hardware or software platforms is typically required. Excellent communication, problem-solving skills, and a customer-focused mindset help you effectively address client issues and build positive relationships. These skills are essential for delivering timely solutions, maintaining customer satisfaction, and ensuring smooth operation of clients' technical systems.

How does a customer engineering services professional typically collaborate with both clients and internal teams to resolve technical issues?

Customer Engineering Services professionals act as a vital link between clients and internal engineering or product teams. They communicate directly with customers to understand technical challenges, diagnose issues, and gather detailed feedback. Internally, they relay this information to relevant teams, helping prioritize fixes and improvements while keeping clients regularly updated on progress. This role requires strong interpersonal skills and technical acumen to ensure effective collaboration and high customer satisfaction.

What is customer engineering services?

Customer Engineering Services (CES) refer to a range of technical support and solutions provided to customers who use a company's products or systems. These services typically involve installation, maintenance, troubleshooting, and optimization to ensure the customer's equipment operates efficiently. CES professionals work directly with clients to resolve technical issues, provide training, and implement upgrades, often acting as a bridge between the customer and the engineering or product development teams. Their goal is to enhance customer satisfaction by ensuring reliable product performance and rapid problem resolution.
What are popular job titles related to Customer Engineering Services jobs in Oregon? For Customer Engineering Services jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Customer Engineering Services jobs in Oregon look for? The top searched job categories for Customer Engineering Services jobs in Oregon are:
What cities in Oregon are hiring for Customer Engineering Services jobs? Cities in Oregon with the most Customer Engineering Services job openings:
Customer Engineering Services jobs near you
Infographic showing various Customer Engineering Services job openings in Oregon as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $83,070 per year, or $39.9 per hour.

Senior Field Service Engineer

NANOVERSE TECHNOLOGIES LTD

Beaverton, OR • On-site

$50.81 - $73.40/hr

Full-time

Re-posted 10 days ago

Job description

About Us:

Nanoverse Technologies is a well-funded startup with a Center of Excellence in Beaverton, Oregon. We create innovative metrology, laser processing and solid-state energy devices that have a disruptive and immediate impact in high technology industries. This is a unique opportunity to join a rapidly growing company developing best-in-class solutions.


About the role:

The Sr. Field Service Engineer (Sr. FSE) is a senior technical expert and the primary face to our customers, serving as the frontline liaison between the customer, engineering, and manufacturing teams. The Sr. FSE’s primary responsibility is the hands-on installation, commissioning, and maintenance of our capital equipment tools at customer sites. Additional responsibilities include mentoring junior FSEs, developing and delivering technical training, providing field-based continuous improvement feedback to engineering, and staying current with the latest technology and system changes to ensure delivery of the best possible customer service experience.


About You:

A seasoned technical professional with deep hands-on expertise in capital equipment who thrives in a customer-facing environment. You bring strong troubleshooting skills, a collaborative mindset, and the ability to work independently in dynamic field environments. You have a passion for mentoring others and take pride in delivering exceptional customer experiences. Lastly, you enjoy working on cutting edge technology with immediate impact in high technology industries.


What you will do:

  • Perform installation, commissioning, and qualification of Integrated Wafer Processing tools consisting of laser systems, robot handling, pre and post wafer cleaning systems, and metrology systems at customer sites
  • Execute preventive & corrective maintenance on capital equipment tools to minimize customer downtime
  • Lead and perform timely troubleshooting and repair of equipment at the customer’s site and/or via remote telephone support as required
  • Verify final acceptance and release of products and assemblies according to test and acceptance criteria
  • Facilitate site audits prior to installation to ensure customer sites meet all system requirements
  • Prepare detailed service reports, work orders, and documentation for knowledge sharing and continuous improvement
  • Mentor and provide on-the-job technical guidance to junior Field Service Engineers
  • Develop and deliver technical training content for Field Service Engineers and customers
  • Actively collaborate with engineering and manufacturing teams to provide field feedback on design and process improvement opportunities
  • Ensure timely processing, documentation, and invoicing of work orders, customer orders, and service calls according to guidelines
  • Reinforce adherence to all health and safety requirements both internally and during customer service calls


What we are looking for:

  • 7+ years of hands-on capital equipment experience in a field service role
  • Experience working with lasers, optical assemblies, servo systems, and/or robotics
  • Proven ability to independently troubleshoot and resolve complex technical issues on capital equipment
  • Experience performing installations and commissioning of semiconductor or similarly complex capital equipment
  • Ability to create and maintain service documentation and training materials
  • Excellent communication and interpersonal skills with a customer-first attitude
  • Strong organizational skills and ability to manage time effectively to meet service commitments
  • Ability to work independently in remote field environments with minimal supervision
  • Engineering or Technical degree, or equivalent experience in a related field
  • NetSuite experience a plus
  • Up to 35% of annual travel may be required, and ability to obtain and maintain a valid passport and any required travel documentation necessary for international business travel
  • Available for staggered weekday shifts and occasional weekend and on-call shifts


How we measure success:

  • Customer Satisfaction: Measured through customer feedback on service quality and responsiveness
  • Minimizing system downtime through effective and prompt resolution of technical issues
  • Quality and completeness of service documentation and reports
  • Contribution to FSE team development through mentoring and knowledge sharing
  • Cross-functional collaboration with internal team members and customers
  • Adherence to safety protocols



This position will be located in Beaverton, OR.