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Customer Engineering Services Jobs in Portland, OR

... services (EMS) partner with more than 70 years of experience helping customers bring innovative products to market. We support leading industrial and technology companies through engineering ...

Vice President, Engineering Engagement Description - HP is a technology company founded on the ... quality internal customer experience. * Own stakeholder-aligned service delivery frameworks ...

Customer Engineer III

Portland, OR · On-site

$37 - $51.20/hr

The equipment that we create and service is essential to advancing AI and accelerating the ... Join us and push the boundaries of materials science and engineering in a company at the foundation ...

Customer Engineer III

Portland, OR · On-site

$37 - $51.20/hr

The equipment that we create and service is essential to advancing AI and accelerating the ... Join us and push the boundaries of materials science and engineering in a company at the foundation ...

Customer Engineer III

Portland, OR · On-site

$37 - $51.20/hr

The equipment that we create and service is essential to advancing AI and accelerating the ... Join us and push the boundaries of materials science and engineering in a company at the foundation ...

Customer Engineer C3/C4

Hillsboro, OR · On-site

$37 - $51.20/hr

The equipment that we create and service is essential to advancing AI and accelerating the ... Join us and push the boundaries of materials science and engineering in a company at the foundation ...

Be Seen First

... engineering calculations. · Supervisory and management history, with a desire to lead others. · Extensive customer service, vendor, and client relations experience. · Collaborative team player ...

Customer Support Engineer

Vancouver, WA · On-site

$29.19 - $49.62/hr

... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...

Customer Support Engineer

Vancouver, WA · On-site

$29.19 - $49.62/hr

... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...

Customer Support Engineer

Hillsboro, OR · On-site

$25.15 - $42.75/hr

... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...

Customer Support Engineer

Hillsboro, OR · On-site

$25.15 - $42.75/hr

... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...

... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...

... Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and ...

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Showing results 1-20

Customer Engineering Services information

See Portland, OR salary details

$41.4K

$83.3K

$115.1K

How much do customer engineering services jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer engineering services in Portland, OR is $83,323.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,200.00 and $95,400.00 per year, depending on experience, location, and employer.

What is customer engineering services?

Customer Engineering Services (CES) refer to a range of technical support and solutions provided to customers who use a company's products or systems. These services typically involve installation, maintenance, troubleshooting, and optimization to ensure the customer's equipment operates efficiently. CES professionals work directly with clients to resolve technical issues, provide training, and implement upgrades, often acting as a bridge between the customer and the engineering or product development teams. Their goal is to enhance customer satisfaction by ensuring reliable product performance and rapid problem resolution.

How does a customer engineering services professional typically collaborate with both clients and internal teams to resolve technical issues?

Customer Engineering Services professionals act as a vital link between clients and internal engineering or product teams. They communicate directly with customers to understand technical challenges, diagnose issues, and gather detailed feedback. Internally, they relay this information to relevant teams, helping prioritize fixes and improvements while keeping clients regularly updated on progress. This role requires strong interpersonal skills and technical acumen to ensure effective collaboration and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer engineering services professional, and why are they important?

To thrive as a Customer Engineering Services professional, you need strong technical troubleshooting abilities, a background in engineering or IT, and often a relevant degree or technical certification. Familiarity with diagnostic software, ticketing systems, and industry-standard hardware or software platforms is typically required. Excellent communication, problem-solving skills, and a customer-focused mindset help you effectively address client issues and build positive relationships. These skills are essential for delivering timely solutions, maintaining customer satisfaction, and ensuring smooth operation of clients' technical systems.

What is the difference between Customer Engineering Services vs Customer Support Specialist?

AspectCustomer Engineering ServicesCustomer Support Specialist
CredentialsTechnical degrees, certifications in networking, hardware, or softwareCustomer service or support certifications, sometimes technical knowledge
Work EnvironmentOn-site or technical environments, often involved in installations and troubleshootingCall centers, help desks, remote support
Employer & IndustryTech companies, hardware/software providers, IT servicesBroadly across industries, including tech, retail, telecom

Customer Engineering Services focus on technical solutions, installations, and complex troubleshooting, often requiring specialized certifications. Customer Support Specialists handle general customer inquiries, troubleshooting, and issue resolution, typically in a support or call center setting. While both roles involve assisting customers, Customer Engineering Services are more technical and hands-on, whereas Customer Support Specialists focus on customer communication and problem-solving.

What are popular job titles related to Customer Engineering Services jobs in Portland, OR?

For Customer Engineering Services jobs in Portland, OR, the most frequently searched job titles are:

Infographic showing various Customer Engineering Services job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $83,323 per year, or $40.1 per hour.

Test Development Engineer

Milegon LLC

Canby, OR

Full-time

Re-posted yesterday


Job description

Milwaukee Electronics is a trusted electronics manufacturing services (EMS) partner with more than 70 years of experience helping customers bring innovative products to market. We support leading industrial and technology companies through engineering expertise, advanced manufacturing, and flexible production solutions. Guided by our core values — One Team, Take Ownership, Seek to Serve, and Go Beyond — we are committed to accelerating our customers’ success through collaboration, accountability, and operational excellence.

SUMMARY

The Test Development Engineer is responsible for coordinating the development and implementation of manufacturing test solutions for printed circuit board assemblies (PCBA). This role serves as the primary liaison between customer design teams and internal test engineering and manufacturing teams to ensure effective development of ICT (In-Circuit Test) solutions, test fixtures, and production test strategies.

This position is based in Canby, Oregon and works closely with our Test Engineering teams located in Milwaukee, Wisconsin and Tecate, Mexico to support new product introductions and production test readiness across multiple manufacturing sites. The Test Development Engineer collaborates with customer engineering teams, internal test engineers, manufacturing, and quality teams to ensure products are designed for testability and manufacturing test solutions are successfully implemented for production.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions of this position include, but are not limited to, the following:

  • Serve as the primary liaison between customer design teams and internal test engineering teams to support development of manufacturing test solutions.
  • Coordinate closely with Test Engineering teams in Milwaukee, WI and Tecate, Mexico to support ICT test development and production readiness.
  • Manage project timelines and deliverables related to ICT test development, test fixture design, and production test readiness.
  • Coordinate development of ICT test fixtures and test programs for PCBA assemblies.
  • Work with customer design teams to ensure Design for Testability (DFT) requirements are incorporated into PCB designs.
  • Collaborate with internal test engineers to define test strategies, coverage requirements, and fixture specifications.
  • Coordinate with external development partners for fixture design and test solution development when applicable.
  • Ensure manufacturing test solutions are ready to support prototype, pilot, and production builds.
  • Track and resolve issues related to test development, fixture readiness, and production test performance.
  • Support New Product Introduction (NPI) builds by ensuring test readiness and assisting with troubleshooting during early production.
  • Facilitate communication across customer engineering teams, internal engineering, quality, and manufacturing teams.
  • Participate in post-build reviews and continuous improvement initiatives to improve test coverage, product quality, and production yield.
  • Document project progress and provide status updates to stakeholders across multiple manufacturing locations.

QUALIFICATIONS

Required Qualifications

  • A bachelor’s degree in Electrical Engineering (BSEE) or a related engineering discipline is required.
  • Minimum of 5 years of experience in electronics manufacturing, test engineering, or technical project management
  • Experience supporting PCBA manufacturing test development, including ICT (In-Circuit Test) environments
  • Experience coordinating test fixture development and manufacturing test solutions
  • Experience working within an electronics manufacturing or EMS environment
  • Experience supporting ICT test systems, flying probe testing, or automated manufacturing test environments

Preferred Qualifications

  • Experience collaborating with customer engineering teams and cross-site engineering teams
  • Experience with Design for Testability (DFT) concepts and PCB design collaboration
  • Experience supporting New Product Introduction (NPI) programs
  • Experience coordinating external engineering or test development partners
  • Experience working with global or multi-site manufacturing teams

Knowledge, Skills, and Abilities

  • Strong understanding of PCBA manufacturing processes and electronics production environments
  • Knowledge of manufacturing test methods including ICT and functional test
  • Ability to coordinate cross-functional engineering teams across multiple manufacturing locations
  • Strong communication and collaboration skills when working with customers and engineering teams
  • Ability to interpret PCB documentation, test requirements, and manufacturing specifications
  • Strong problem-solving and organizational skills in a fast-paced manufacturing environment

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The position primarily involves computer-based work including meetings, documentation, and collaboration with engineering and customer teams. The employee may occasionally be required to stand or walk within a manufacturing environment to observe test processes or support engineering discussions.

Occasional lifting of materials or equipment up to 25 pounds may be required. The ability to read technical documentation and work with computer systems for extended periods is necessary.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This position is primarily based in an office environment in Canby, Oregon, with regular interaction with engineering and manufacturing teams. This role requires frequent collaboration with cross-functional teams including customer design teams, test engineers, manufacturing personnel, and quality teams.

The employee may periodically work within a manufacturing production environment, where exposure to electronic assembly processes, test equipment, and manufacturing machinery may occur. Appropriate safety procedures must be followed when entering production areas.

The role requires ongoing coordination with test engineering teams located in Milwaukee, Wisconsin, and Tecate, Mexico, involving regular virtual collaboration across multiple facilities and time zones. Occasional travel between company facilities or customer locations may be required.

MILWAUKEE ELECTRONICS IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or age. If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact Human Resources at 414-228-5000 or hr@milwaukeeelectronics.com.

For more information about our commitment to equal employment opportunity, please see this government poster: Know Your Rights: Workplace Discrimination is Illegal | U.S. Equal Employment Opportunity Commission (eeoc.gov). 

Because this job has access to controlled technology, we must comply with ITAR. Any job offers will be contingent on verification that the candidate is a U.S. person (i.e., U.S. citizen, U.S. nationals, lawful permanent resident, or individual granted asylum/refugee status in the U.S.) or can otherwise satisfy ITAR compliance requirements. If applicable, if an individual is not a U.S. person, our policy is to not take the extra step of seeking approval from the federal government for that person to work in this position.

Upon hire, the successful candidate must present acceptable proof of identity and current authorization to work in the U.S., as required on Form I-9. We do not provide sponsorship support for employment-based visas such as H-1B.