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Customer Engineering Services Jobs in Minnesota (NOW HIRING)

Ziegler Cat

Customer Service Engineer

Shakopee, MN · On-site

$82K - $102K/yr

This key position will provide engineering support to OEM customers and Ziegler Power Systems Sales ... Strong customer service and communication skills * Strong PC knowledge with MS Office experience

Ziegler CAT

Customer Service Engineer

Shakopee, MN · On-site

$82K - $102K/yr

This key position will provide engineering support to OEM customers and Ziegler Power Systems Sales ... Strong customer service and communication skills * Strong PC knowledge with MS Office experience

Ziegler CAT

Customer Service Engineer

Shakopee, MN · On-site

$82K - $102K/yr

Ziegler CAT has an opening for a Customer Service Engineer in the OEM division ... This key position will provide engineering support to OEM customers and Ziegler Power Systems Sales ...

Ziegler Inc

Customer Service Engineer

Shakopee, MN · On-site

$82K - $102K/yr

This key position will provide engineering support to OEM customers and Ziegler Power Systems Sales ... S. Armed Services personnel. We actively hire those with prior military experience and accommodate ...

RESA Service LLC

Manager, Engineering

Minneapolis, MN · On-site

Build Customer relationships and provide competitive quotes for engineering services (meet on site, via phone, email, etc. and identify their needs). * Provide Engineering cost estimates and bid ...

RESA Power

Manager, Engineering

Blaine, MN · On-site

Build Customer relationships and provide competitive quotes for engineering services (meet on site, via phone, email, etc. and identify their needs). * Provide Engineering cost estimates and bid ...

RESA Power

Manager, Engineering

Blaine, MN · On-site

Build Customer relationships and provide competitive quotes for engineering services (meet on site, via phone, email, etc. and identify their needs). * Provide Engineering cost estimates and bid ...

RESA Power

Manager, Engineering

Blaine, MN

Build Customer relationships and provide competitive quotes for engineering services (meet on site, via phone, email, etc. and identify their needs). * Provide Engineering cost estimates and bid ...

IMRIS

Customer Service Engineer

Chaska, MN · On-site

$36 - $40/hr

The Customer Service Engineer (CSE) is a field-based, customer-facing role responsible for the ... Bachelor of Science degree in Mechanical or Electronic Engineering is preferred. * Experience with ...

IMRIS

Customer Service Engineer

Chaska, MN · On-site

The Customer Service Engineer (CSE) is a field-based, customer-facing role responsible for the ... Bachelor of Science degree in Mechanical or Electronic Engineering is preferred. * Experience with ...

IMRIS

Customer Service Engineer

Chaska, MN · On-site

$36 - $40/hr

The Customer Service Engineer (CSE) is a field-based, customer-facing role responsible for the ... Bachelor of Science degree in Mechanical or Electronic Engineering is preferred. * Experience with ...

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Showing results 1-20

All JobsCustomer Engineering Services JobsCustomer Engineering Services Jobs in Minnesota

Customer Engineering Services information

See Minnesota salary details

$38.2K

$77K

$106.3K

How much do customer engineering services jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer engineering services in Minnesota is $76,951.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,600.00 and $88,100.00 per year, depending on experience, location, and employer.

What is the difference between Customer Engineering Services vs Customer Support Specialist?

AspectCustomer Engineering ServicesCustomer Support Specialist
CredentialsTechnical degrees, certifications in networking, hardware, or softwareCustomer service or support certifications, sometimes technical knowledge
Work EnvironmentOn-site or technical environments, often involved in installations and troubleshootingCall centers, help desks, remote support
Employer & IndustryTech companies, hardware/software providers, IT servicesBroadly across industries, including tech, retail, telecom

Customer Engineering Services focus on technical solutions, installations, and complex troubleshooting, often requiring specialized certifications. Customer Support Specialists handle general customer inquiries, troubleshooting, and issue resolution, typically in a support or call center setting. While both roles involve assisting customers, Customer Engineering Services are more technical and hands-on, whereas Customer Support Specialists focus on customer communication and problem-solving.

What are the key skills and qualifications needed to thrive as a customer engineering services professional, and why are they important?

To thrive as a Customer Engineering Services professional, you need strong technical troubleshooting abilities, a background in engineering or IT, and often a relevant degree or technical certification. Familiarity with diagnostic software, ticketing systems, and industry-standard hardware or software platforms is typically required. Excellent communication, problem-solving skills, and a customer-focused mindset help you effectively address client issues and build positive relationships. These skills are essential for delivering timely solutions, maintaining customer satisfaction, and ensuring smooth operation of clients' technical systems.

How does a customer engineering services professional typically collaborate with both clients and internal teams to resolve technical issues?

Customer Engineering Services professionals act as a vital link between clients and internal engineering or product teams. They communicate directly with customers to understand technical challenges, diagnose issues, and gather detailed feedback. Internally, they relay this information to relevant teams, helping prioritize fixes and improvements while keeping clients regularly updated on progress. This role requires strong interpersonal skills and technical acumen to ensure effective collaboration and high customer satisfaction.

What is customer engineering services?

Customer Engineering Services (CES) refer to a range of technical support and solutions provided to customers who use a company's products or systems. These services typically involve installation, maintenance, troubleshooting, and optimization to ensure the customer's equipment operates efficiently. CES professionals work directly with clients to resolve technical issues, provide training, and implement upgrades, often acting as a bridge between the customer and the engineering or product development teams. Their goal is to enhance customer satisfaction by ensuring reliable product performance and rapid problem resolution.
What are popular job titles related to Customer Engineering Services jobs in Minnesota? For Customer Engineering Services jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Customer Engineering Services jobs in Minnesota look for? The top searched job categories for Customer Engineering Services jobs in Minnesota are:
What cities in Minnesota are hiring for Customer Engineering Services jobs? Cities in Minnesota with the most Customer Engineering Services job openings:
Customer Engineering Services jobs near you
Infographic showing various Customer Engineering Services job openings in Minnesota as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $76,951 per year, or $37 per hour.

Customer Service Engineer

Ziegler Cat

Shakopee, MN • On-site

$82K - $102K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Ziegler CAT rating

8.7

Company rating: 8.7 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

27th of 171 rated vehicle equipment hire

Job description

Ziegler CAT has an opening for a Customer Service Engineer in the OEM division. This key position will provide engineering support to OEM customers and Ziegler Power Systems Sales Personnel. This is a fast paced position with a broad scope of responsibility and autonomy while you work with customers to design CAT engines into their chassis. This process requires initiative and creativity as you work directly with our customers engineering team to make every installation a success.
Responsibilities:

  • Partners and collaborates with customer to define total requirements
  • Works directly with the customer's engineering personnel to analyze their power systems needs and assists them in finding the most efficient product solution
  • Compiles technical data required for our customers to make informed decisions on whether to purchase our engines or not
  • Participates in technical sales calls and presentations
  • Acts as key negotiator on all commercial aspects of assigned accounts
  • Develops or packages 3D drawing packages of the engine and related components recommended for each customer
  • Leads field support to OEM customers to assist with the integration of our engine
  • Completes field audits and testing of installed engine installations in OEM equipment
  • Manages customer engine inventory, forecasts and engine orders
  • Documents the engine and component specifications required by individual customers
  • Monitors and manages Accounts Payable and Receivable to ensure they are current
Qualifications:
  • Bachelor's Degree required
  • 4+ years of Engineering experience required
  • Strong electrical engineering knowledge and mechanical aptitude required
  • Electrical Power, Electrician, Generator or Reciprocating Engine experience strongly preferred
  • Acceptable driving record and valid driver's license required
  • Strong customer service and communication skills
  • Strong PC knowledge with MS Office experience
  • Personal Characteristics: Customer Focus, Problem Solving, Attention to Detail, Sociability, Achievement Orientation
Travel:
  • Up to 25% travel
Minimum Physical Requirements:
  • Standing, walking, using hands, talking, hearing
  • Working Conditions may be indoor and/or outdoor. Noise level may be moderate at times.
This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.
SEE YOURSELF AT ZIEGLER
Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!
The pay range for this position is
$82,300.00 to $102,900.00
Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant's location. Along with competitive pay, full time positions are benefits eligible which includes:
  • Health, Dental, Vision and Life Insurance
  • 15 days of PTO your first year, accrual starts day 1
  • 9 paid holidays
  • 401(k) plan with company contribution and match
  • HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
  • Short-Term and Long-Term Disability Insurance, FSA & EAP
  • Paid Parental Leave & Funeral Leave
  • Fitness membership discount
  • Education Assistance

At Ziegler Inc. we're committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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