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Customer Engineering Services Jobs in Minnesota (NOW HIRING)

BCforward

Customer Engineer 4

Oak Park Heights, MN

$16/hr

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel ... Position - Customer Engineer 4 Min Pay: $16.00/hr Location: Oak Park Heights, MN Duration: 3-6 ...

Reliant Systems Inc

FIELD SERVICE ENGINEER

Zimmerman, MN · On-site

$75K - $110K/yr

... customer, engineering, and manufacturing. The FSE's primary responsibility is for timely ... Maintain detailed service reports, calibration records, and documentation * Collaborate with ...

New Flyer

Engineering Lead

Crookston, MN · On-site

$80K - $103K/yr

The Engineering Lead (EL) aligns all stakeholder efforts with organizational strategy, driving ... and service phases. Responsibilities: 1. Review customer specifications to identify any gaps in ...

New Flyer

Engineering Lead

Saint Cloud, MN · On-site

$80K - $103K/yr

The Engineering Lead (EL) aligns all stakeholder efforts with organizational strategy, driving ... and service phases. Responsibilities: 1. Review customer specifications to identify any gaps in ...

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Showing results 41-60

All JobsCustomer Engineering Services JobsCustomer Engineering Services Jobs in Minnesota

Customer Engineering Services information

See Minnesota salary details

$38.2K

$77K

$106.3K

How much do customer engineering services jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer engineering services in Minnesota is $76,951.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,600.00 and $88,100.00 per year, depending on experience, location, and employer.

What is customer engineering services?

Customer Engineering Services (CES) refer to a range of technical support and solutions provided to customers who use a company's products or systems. These services typically involve installation, maintenance, troubleshooting, and optimization to ensure the customer's equipment operates efficiently. CES professionals work directly with clients to resolve technical issues, provide training, and implement upgrades, often acting as a bridge between the customer and the engineering or product development teams. Their goal is to enhance customer satisfaction by ensuring reliable product performance and rapid problem resolution.

How does a customer engineering services professional typically collaborate with both clients and internal teams to resolve technical issues?

Customer Engineering Services professionals act as a vital link between clients and internal engineering or product teams. They communicate directly with customers to understand technical challenges, diagnose issues, and gather detailed feedback. Internally, they relay this information to relevant teams, helping prioritize fixes and improvements while keeping clients regularly updated on progress. This role requires strong interpersonal skills and technical acumen to ensure effective collaboration and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer engineering services professional, and why are they important?

To thrive as a Customer Engineering Services professional, you need strong technical troubleshooting abilities, a background in engineering or IT, and often a relevant degree or technical certification. Familiarity with diagnostic software, ticketing systems, and industry-standard hardware or software platforms is typically required. Excellent communication, problem-solving skills, and a customer-focused mindset help you effectively address client issues and build positive relationships. These skills are essential for delivering timely solutions, maintaining customer satisfaction, and ensuring smooth operation of clients' technical systems.

What is the difference between Customer Engineering Services vs Customer Support Specialist?

AspectCustomer Engineering ServicesCustomer Support Specialist
CredentialsTechnical degrees, certifications in networking, hardware, or softwareCustomer service or support certifications, sometimes technical knowledge
Work EnvironmentOn-site or technical environments, often involved in installations and troubleshootingCall centers, help desks, remote support
Employer & IndustryTech companies, hardware/software providers, IT servicesBroadly across industries, including tech, retail, telecom

Customer Engineering Services focus on technical solutions, installations, and complex troubleshooting, often requiring specialized certifications. Customer Support Specialists handle general customer inquiries, troubleshooting, and issue resolution, typically in a support or call center setting. While both roles involve assisting customers, Customer Engineering Services are more technical and hands-on, whereas Customer Support Specialists focus on customer communication and problem-solving.

What are popular job titles related to Customer Engineering Services jobs in Minnesota?

For Customer Engineering Services jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Customer Engineering Services jobs in Minnesota look for?

The top searched job categories for Customer Engineering Services jobs in Minnesota are:

What cities in Minnesota are hiring for Customer Engineering Services jobs?

Cities in Minnesota with the most Customer Engineering Services job openings:

Customer Engineering Services jobs near you
Infographic showing various Customer Engineering Services job openings in Minnesota as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $76,951 per year, or $37 per hour.

Project Manager - Engineering

Excel Engineering, Inc.

Moundsview, MN

$100K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Description

At Excel Engineering, we are the power behind our clients' processes.

We are a full-service engineering consulting firm specializing in electrical engineering, industrial automation, and power systems. For over 30 years, we've partnered with leading companies across industries to deliver solutions that improve safety, efficiency, and performance.


Our work spans sectors including life sciences, consumer goods, chemical, oil & gas, and utilities, giving our team the opportunity to work on complex, high-impact projects.


What sets us apart is our approach, we build long-term partnerships by understanding our clients' operations and acting as an extension of their team. If you're looking to grow your skills, take on meaningful challenges, and make a real impact, Excel Engineering offers the opportunity to do just that. 


Role Overview

  • Translate client requirements into actionable scopes of work, coordinating with engineering/operations team to ensure delivery. 
  • Oversee and coordinate internal resource and contractor performance, change orders, and field engineering resources. 
  • Manage project budgets effectively by participating in development of project estimates, establishing project budget baselines, tracking costs & changes and effectively communicating budget with the project team 
  • Develop and maintain project execution plans, resource forecasts, and progress tracking/reporting. 
  • Work collaboratively with individuals at all organizational levels in a team environment.? 
  • Lead risk assessments and implement mitigation strategies to ensure project continuity and safety. 
  • Ensure compliance with industry codes, standards, and client specifications throughout all project phases. 
  • Lead stakeholder meetings and present project status updates to internal and external audiences. 
  • Apply Lean or Agile principles to streamline workflows and improve project delivery. 
  • Build and maintain long-term client relationships by understanding business drivers, anticipating needs, and delivering value-added solutions. 
  • Facilitate client meetings, progress reviews, and post-project debriefs to ensure alignment and continuous improvement. 
  • Monitor client feedback and implement corrective actions to enhance service quality and responsiveness. 
  • Work within Client project platforms as needed for document transmittal, Request for Information (RFI) communication, progress reporting, or other project communication tasks 
  • Manage subcontracted services as needed 
  • Support contract negotiations, renewals, and change orders in collaboration with business development and legal teams. 
  • Identify opportunities for account growth and cross-selling of engineering services, contributing to revenue expansion. 
  • Maintain accurate records of client interactions, project milestones, and commercial terms using CRM and project management tools. 

Requirements

Education:

  • Bachelors or Masters' Degree in: Electrical, Chemical, Industrial or Mechanical Engineering from an ABET accredited institution. 
  • Cumulative GPA of 3.25 or higher on a 4.0 Scale. 

Experience:

  • Minimum 6 years' experience as an Engineering Project Manager or Project Engineer. 

Skills Applicable to the Role:

  • Excellent communication skills (written and verbal) with experience in understanding technical or commercial issues and communicating difficult news to teams or Clients 
  • Automation and Electrical project execution experience in Consumer Goods, Pharmaceutical, Chemical, Power and/or Food industries. 
  • Proficiency in interpreting and redlining P&IDs, one-line diagrams, and control schematics. 
  • Familiarity with commissioning protocols, FAT/SAT procedures, and turnover documentation. 
  • Experience with document control platforms (e.g., SharePoint, Procore, Aconex) for managing project deliverables. 
  • Familiarity with SAP, Deltek VantagePoint or other Enterprise Resource Planning (ERP) software. 
  • Knowledgeable with MS Project, Primavera or other Project Management software. 
  • Knowledgeable with MS Office software products: Word/Excel/Outlook. 
  • Excellent interpersonal skills with experience in team building and conflict resolution. 
  • Project Management Professional (PMP) Certification or ability to obtain such is preferred. 
  • Willingness to Travel up to 20% 
  • Professional PE registration or ability to obtain such is preferred. 
  • Supervisory experience is a plus 

We offer...

Growth & Development: Ongoing continuing education, hands-on training, and opportunities to expand your skills.

Career Advancement Support: Assistance in earning professional certifications and pursuing further education.

Retirement Benefits: 401(k) plan with employer matching.

Comprehensive Health Coverage: Medical, dental, vision, and life insurance options.

Wellness Focus: Access to programs designed to support your overall well-being.

Work-Life Balance: Paid time off and flexible work environment

Flexibility & Trust: A flexible schedule and work environment built around mutual trust and accountability.

Share the Talent, Share the Rewards: We value great people recommending great people, which is why our employee referral program is designed to reward you continuously


We offer a competitive salary and great benefits. At Excel Engineering, we're proud of our positive, high-performing culture where teamwork, continuous improvement, and a service-oriented mindset help us do our best work every day. If you enjoy a fast-paced and rewarding environment, you'll love being part of our team!  


Excel Engineering, Inc. is proud to be an Equal Opportunity Employer. We welcome and consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, marital status, or any other protected characteristic.

We value diverse perspectives and believe they strengthen our work, our teams, and the solutions we deliver to clients. We encourage candidates from backgrounds traditionally underrepresented in engineering to apply. If you need accommodations during the application or interview process, please contact our Human Resources team at ExcelHR@exceleng.net.

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