ZipRecruiter

Log In

1

Customer Engineer Intern Jobs in Raleigh, NC (NOW HIRING)

Pro Mach

Field Service Technician

Raleigh, NC · On-site

... with engineering department, updating, and organizing technical files, assembly and test of new machines, and participation in customer Factory Acceptance Tests What's in it for you? There's no ...

Axon LLC

Field Service Technician

Raleigh, NC · On-site

... with engineering department, updating, and organizing technical files, assembly and test of new machines, and participation in customer Factory Acceptance Tests What's in it for you? There's no ...

Labcorp

Director, Marketing Data Strategy

Durham, NC · On-site

Unified customer understanding across touchpoints * Real-time and batch data activation across ... Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees ...

Labcorp

Director, Marketing Data Strategy

Durham, NC · Hybrid

Unified customer understanding across touchpoints * Real-time and batch data activation across ... Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees ...

Labcorp

Financial Analyst

Durham, NC · Hybrid

Ability to learn SAS programing techniques. Labcorp is a leader in global sciences with a mission ... Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees ...

Becton, Dickinson and Company

Marketing Internship

Durham, NC · On-site +1

$14.50 - $19.25/hr

It takes the imagination and passion of all of us-from design and engineering to the manufacturing ... Conduct research on industry trends, customer needs, and competitor content * Help translate ...

next page

Showing results 1-20

All JobsCustomer Engineer Intern JobsCustomer Engineer Intern Jobs in Raleigh, NC

Customer Engineer Intern information

What are the key skills and qualifications needed to thrive as a Customer Engineer Intern, and why are they important?

To thrive as a Customer Engineer Intern, you need a basic understanding of computer science, troubleshooting, and customer service, often supported by coursework in IT or engineering. Familiarity with cloud platforms, operating systems, and ticketing systems like ServiceNow or Jira is commonly expected. Strong communication, problem-solving, and a collaborative attitude help you stand out in this client-facing role. These skills are crucial for effectively resolving technical issues and ensuring positive customer experiences in a fast-paced environment.

What does a Customer Engineer Intern do?

A Customer Engineer Intern supports customer-facing technical teams by assisting with troubleshooting, deploying, and maintaining products or services for clients. They often work alongside experienced engineers to resolve technical issues, provide product demonstrations, and help customers implement solutions. The role provides hands-on experience with real-world technical challenges and helps interns develop communication and problem-solving skills in a professional environment.

What types of projects and responsibilities can a Customer Engineer Intern expect during their internship?

As a Customer Engineer Intern, you can expect to work on a mix of technical support tasks, customer-facing projects, and internal process improvements. Typical responsibilities include assisting with troubleshooting client issues, collaborating with engineering teams to resolve technical challenges, and helping to implement solutions for customer environments. You'll also likely participate in documentation efforts and shadow experienced engineers during customer meetings or demos. This hands-on experience offers valuable exposure to both technical and client interaction skills, preparing you for future roles in technical consulting or customer engineering.

What is the difference between Customer Engineer Intern vs Customer Support Specialist?

AspectCustomer Engineer InternCustomer Support Specialist
Required CredentialsEnrolled in or recent graduate of a technical degree (e.g., Computer Science, Engineering)High school diploma or equivalent; some technical knowledge preferred
Work EnvironmentHands-on technical environment, assisting with product deployment and troubleshootingCustomer service-focused, handling inquiries and resolving issues via phone, email, or chat
Employer & Industry UsageTech companies, especially in cloud, software, or hardware sectorsBroadly used across tech, telecom, and service industries

The Customer Engineer Intern role is more technically focused, involving hands-on support and deployment tasks, often requiring relevant technical coursework or education. In contrast, the Customer Support Specialist primarily handles customer inquiries and troubleshooting through communication channels. Both roles serve customers but differ in technical depth and work environment.

What are popular job titles related to Customer Engineer Intern jobs in Raleigh, NC? For Customer Engineer Intern jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Customer Engineer Intern jobs in Raleigh, NC look for? The top searched job categories for Customer Engineer Intern jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Customer Engineer Intern jobs? Cities near Raleigh, NC with the most Customer Engineer Intern job openings:
Customer Engineer Intern jobs near you
Infographic showing various Customer Engineer Intern job openings in Raleigh, NC as of June 2026, with employment types broken down into 50% Internship, and 50% Full Time. Highlights an 100% In-person job distribution.
IT Senior Delivery Manager, Enterprise Systems

IT Senior Delivery Manager, Enterprise Systems

Labcorp

Durham, NC • On-site

$126K - $127K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Labcorp rating

6.5

Company rating: 6.5 out of 10

Based on 1,092 frontline employees who took The Breakroom Quiz

82nd of 103 rated laboratories

Job description

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.
Labcorp is seeking a Senior IT Delivery Manager to join our team at Durham, NC office.
Work Schedule
This is a full-time, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.
Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in-office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility.
Job Responsibilities
  • Manage end to end project delivery of IT initiatives (operational and transformational), ensuring scope, schedule, and quality targets are met.
  • Develop project plans including scope definition, detailed activities, schedule baselines, resource plans, and cost estimates.
  • Drive Agile ceremonies-sprint planning, backlog refinement, daily standups, reviews, and retrospectives-while integrating structured project controls where applicable.
  • Track project performance through KPIs, sprint metrics, burndown charts, schedule variance, effort tracking, and quality indicators.
  • Use AI powered tools to enhance planning accuracy, automate documentation, identify risks, and generate project insights and dashboards.
  • Monitor project progress, adjust plans as needed, and ensure timely escalation of risks, issues, and dependencies.
  • Maintain RAID logs and execute proactive mitigation strategies across workstreams.
  • Facilitate cross functional collaboration with engineering, QA, architecture, data, and business teams to ensure project alignment and release readiness.
  • Prepare and deliver clear, concise status reports, dashboards, and executive summaries for stakeholders.
  • Partner with Product Owners to refine backlog priorities and ensure user stories and acceptance criteria are clear and actionable.
  • Ensure adherence to governance processes, change control procedures, and compliance standards.
  • Conduct stakeholder communication and management, ensuring expectations, scope, and timelines remain aligned.
  • Support team productivity by leveraging generative AI for documentation, requirement drafting, summarization, and workflow automation.
  • Coordinate resource allocation and collaborate with leads to manage team capacity and competency needs.
  • Facilitate post implementation reviews, lessons learned, and continuous improvement activities.
  • Promote a delivery culture focused on predictability, accountability, and customer centric outcomes.

Minimum Qualifications
  • Bachelor's Degree.
  • 8 or more years of experience in IT project delivery, Agile project management, or a related delivery role.
  • 5 or more years of experience managing projects using both Agile and traditional PM methodologies.
  • 2 or more years of experience with Jira, Confluence, Azure DevOps, or similar tools.

Preferred Qualifications
  • PMP, CAPM, CSM, or SAFe certification (or progress toward certification).
  • 1 or more years of experience working on CRM, analytics, cloud, or enterprise platform projects.
  • 1 or more years of experience with generative AI, project intelligence platforms, or AI driven automation tools.

Additional Qualifications
  • Proficiency in project planning, scheduling, risk management, and performance tracking.
  • Strong understanding of AI enabled tools used in project delivery, reporting, or productivity workflows.
  • Experience with cross functional delivery involving engineering, QA, architecture, and data teams.
  • Familiarity with data driven reporting, KPI frameworks, and dashboarding tools.
  • Excellent communication and stakeholder management skills across technical and business audiences.
  • Ability to manage multiple priorities in a dynamic environment.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on 7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

What Labcorp employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply