Customer Engineer Intern Jobs in Raleigh, NC (NOW HIRING)

We are Progress - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease. Join us as an IT Software Engineer Intern and help us do what we do best: propelling business forward. This will be a hybrid role so working between your home office and either our Burlington MA headquarters or Raleigh NC office. You must be local to one of those at time of application as we can not provide any relocation packages.

We are looking for highly motivated recent graduates to join our IT Engineering team through a three-month internship program focused on Salesforce development, enterprise solution delivery, automation, and AI-enabled innovation. This is a paid hourly internship designed as a pathway into a full-time engineering career, with the intent to convert high-performing interns into regular full-time team members following the internship period. This is an outstanding opportunity for early-career engineers who want hands-on experience solving real business problems using modern enterprise technologies, automation platforms, and AI-powered engineering practices.

Interns will work directly with experienced technical leaders and business stakeholders while gaining exposure to enterprise application development, system integrations, Agile delivery, DevOps concepts, and practical AI implementation across the software development lifecycle. AI will be a core part of the day-to-day engineering experience in this role. Interns will be expected to leverage AI tools and intelligent automation technologies throughout development activities — including coding, testing, troubleshooting, analysis, documentation, and workflow optimization — while also contributing to AI-powered applications, agents, copilots, and automations that interact with Salesforce data and business processes.

While prior Salesforce experience is a plus, it is not required. We are looking for intellectually curious, technically strong, adaptable problem-solvers who are excited to learn quickly, work collaboratively, and help shape the future of AI-enabled enterprise software engineering.

• Partner with business teams to understand challenges, gather requirements, and help design scalable technology solutions that improve business operations and user experiences
• Build, enhance, and support applications, automations, workflows, integrations, and user experiences within the Salesforce ecosystem
• Leverage AI tools and intelligent automation technologies as part of your daily software engineering workflow — including coding, testing, debugging, troubleshooting, documentation, analysis, and solution optimization
• Develop and evolve AI-powered solutions, agents, copilots, and automations that interact with Salesforce data and business processes to improve efficiency and user productivity
• Contribute to the design and implementation of scalable AI-enabled workflows and operational automations for internal teams and business users
• Support Agile-based software delivery across the full software development lifecycle, including design, development, testing, deployment, monitoring, and continuous improvement
• Work with APIs, integrations, and enterprise platforms to connect systems and enable seamless data and workflow orchestration
• Collaborate closely with engineering, IT, operations, and business stakeholders in a highly iterative and innovation-focused environment
• Continuously evaluate emerging AI capabilities, engineering tools, and automation opportunities to help modernize development practices and accelerate delivery
• Learn and apply enterprise software engineering best practices, architecture patterns, DevOps concepts, and scalable platform development techniques

• AI-enabled workflows, copilots, and intelligent automation tools (e.g. Salesforce Agentforce/Einstein, Microsoft Copilot, Github Copilot CLI)
• Salesforce Lightning Platform + Lightning Web Components (LWC)
• Apex, APIs, integrations and web services
• Salesforce Service Cloud, Sales Cloud, and Experience Cloud
• Automation tools and Lightning Flows
• Agile development methodologies and DevOps concepts
• Collaboration and delivery platforms such as Jira, Asana and related tools

• Recent graduate (or graduating Summer 2026) with a degree in Computer Science, Software Engineering, Industrial Engineering, Information Systems or a related technical discipline
• Strong analytical thinking and problem-solving skills
• Passion for technology, software engineering, automation, and AI.
• Practical AI implementation experience (internship, work, school, personal)
• Ability to communicate effectively with both technical and business audiences
• Demonstrated curiosity, initiative, and willingness to learn quickly
• Experience from internships, research projects, hackathons, student organizations, or personal projects is highly valued
• Exposure to programming, scripting, APIs, databases, or cloud technologies is required
• Interest in enterprise platforms and business process optimization

• Exposure to Salesforce, CRM systems, or cloud platforms
• Experience building AI-powered applications, automations, or agents
• Understanding of Agile development concepts
• Salesforce certifications or Trailhead coursework

Pay transparency: this role will be paying $28.00-35.00 an hour. If this sounds like you and fits your experience and career goals, we'd be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with.

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!