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Customer Engineer Intern Jobs in Raleigh, NC (NOW HIRING)

As an Automation Engineering Intern at Cytiva (a Danaher company), you would help improve our ... Cytiva, a Danaher company, is a global life sciences leader supporting customers in discovering and ...

As an Automation Engineering Intern at Cytiva (a Danaher company), you would help improve our ... Cytiva, a Danaher company, is a global life sciences leader supporting customers in discovering and ...

Facility Technician Intern

Durham, NC · On-site

$14.25 - $18.75/hr

... engineering, and other technical disciplines to solve the world's most challenging problems. We ... Share information and communicate effectively with co-workers, supervisors, vendors, and customers ...

Facility Technician Intern

Durham, NC · On-site

$14.25 - $18.75/hr

... engineering, and other technical disciplines to solve the world's most challenging problems.We ... Share information and communicate effectively with co-workers, supervisors, vendors, and customers ...

Digital Analyst Internships

Raleigh, NC

$95K - $113K/yr

About Digital Analyst Roles at Danaher Are you passionate about data, customer experience, and ... As a Digital Analyst Intern, you'll work alongside a talented team focused on enhancing the digital ...

Digital Analyst Internships

Durham, NC

$95K - $112K/yr

About Digital Analyst Roles at Danaher Are you passionate about data, customer experience, and ... As a Digital Analyst Intern, you'll work alongside a talented team focused on enhancing the digital ...

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Customer Engineer Intern information

What are the key skills and qualifications needed to thrive as a Customer Engineer Intern, and why are they important?

To thrive as a Customer Engineer Intern, you need a basic understanding of computer science, troubleshooting, and customer service, often supported by coursework in IT or engineering. Familiarity with cloud platforms, operating systems, and ticketing systems like ServiceNow or Jira is commonly expected. Strong communication, problem-solving, and a collaborative attitude help you stand out in this client-facing role. These skills are crucial for effectively resolving technical issues and ensuring positive customer experiences in a fast-paced environment.

What does a Customer Engineer Intern do?

A Customer Engineer Intern supports customer-facing technical teams by assisting with troubleshooting, deploying, and maintaining products or services for clients. They often work alongside experienced engineers to resolve technical issues, provide product demonstrations, and help customers implement solutions. The role provides hands-on experience with real-world technical challenges and helps interns develop communication and problem-solving skills in a professional environment.

What types of projects and responsibilities can a Customer Engineer Intern expect during their internship?

As a Customer Engineer Intern, you can expect to work on a mix of technical support tasks, customer-facing projects, and internal process improvements. Typical responsibilities include assisting with troubleshooting client issues, collaborating with engineering teams to resolve technical challenges, and helping to implement solutions for customer environments. You'll also likely participate in documentation efforts and shadow experienced engineers during customer meetings or demos. This hands-on experience offers valuable exposure to both technical and client interaction skills, preparing you for future roles in technical consulting or customer engineering.

What is the difference between Customer Engineer Intern vs Customer Support Specialist?

AspectCustomer Engineer InternCustomer Support Specialist
Required CredentialsEnrolled in or recent graduate of a technical degree (e.g., Computer Science, Engineering)High school diploma or equivalent; some technical knowledge preferred
Work EnvironmentHands-on technical environment, assisting with product deployment and troubleshootingCustomer service-focused, handling inquiries and resolving issues via phone, email, or chat
Employer & Industry UsageTech companies, especially in cloud, software, or hardware sectorsBroadly used across tech, telecom, and service industries

The Customer Engineer Intern role is more technically focused, involving hands-on support and deployment tasks, often requiring relevant technical coursework or education. In contrast, the Customer Support Specialist primarily handles customer inquiries and troubleshooting through communication channels. Both roles serve customers but differ in technical depth and work environment.

What job categories do people searching Customer Engineer Intern jobs in Raleigh, NC look for? The top searched job categories for Customer Engineer Intern jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Customer Engineer Intern jobs? Cities near Raleigh, NC with the most Customer Engineer Intern job openings:
Infographic showing various Customer Engineer Intern job openings in Raleigh, NC as of June 2026, with employment types broken down into 50% Internship, and 50% Full Time. Highlights an 100% In-person job distribution.
Intern - Hardware / Embedded Security Engineer

Intern - Hardware / Embedded Security Engineer

Itron, Inc.

Raleigh, NC • On-site

Part-time

Posted 14 days ago


Itron rating

6.2

Company rating: 6.2 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

122nd of 139 rated electronics manufacturers


Job description

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.
We're seeking a motivated intern who is excited to learn and contribute in the areas of hardware security and embedded systems. This internship is a hands-on, lab-based learning and evaluation program focused on hardware-level analysis, firmware interaction, and embedded device security validation. You'll work collaboratively with a Hardware Security team in a technology environment supporting solutions used in the Utilities & Energy sector, where reliability, safety, and customer trust are essential.
Duration: Part-time (20 hours/week) for approximately 3 months, with potential for extension and possible full-time conversion based on performance and business need.
Duties & Responsibilities
  • Work hands-on with embedded devices in a lab setting to support customer-centric security outcomes for products and systems used in Utilities & Energy environments.
  • Interact with microcontroller-based systems using common hardware debugging interfaces such as JTAG, SWD, and UART, with an authentic learning mindset and attention to detail.
  • Analyze embedded communication interfaces (e.g., SPI, I2C, UART) to better understand system behavior, data flow, and potential security considerations.
  • Assist with firmware workflows including extraction, flashing, and low-level debugging to support agile iteration and reproducible lab practices.
  • Support hardware-assisted testing and validation activities, documenting steps and outcomes so results are clear, accountable, and shareable across the team.
  • Contribute to firmware analysis and security assessment, including basic static and dynamic analysis to help identify vulnerabilities, insecure coding patterns, and potential attack surfaces.
  • Participate in hardware security testing (e.g., evaluating device interfaces and physical attack surfaces) using practical lab techniques aligned to responsible testing standards.
  • Support validation of secure boot and hardware root of trust concepts, helping ensure solutions are resilient and trustworthy for customers.
  • Assist with threat modeling activities for embedded devices, collaborating with teammates to capture risks, assumptions, and recommended mitigations.
  • Document findings and remediation recommendations in a clear, inclusive, and actionable format, contributing to innovative improvements and continuous learning.

Required Skills & Experience
  • Currently enrolled in Computer Engineering, Electrical Engineering, Computer Science, or a related program with an embedded and/or hardware focus (or equivalent academic experience).
  • Foundational understanding of microcontrollers and embedded systems concepts.
  • Familiarity with C/C++ programming and basic software engineering practices.
  • Interest in firmware, hardware interaction, and low-level system behavior, with a curiosity-driven approach to learning.
  • Comfort working with lab equipment and hands-on setups, including careful handling and safe lab practices.
  • Strong analytical, problem-solving, and collaboration skills, with a commitment to being accountable, agile, and supportive of team goals.
  • Ability to communicate progress and findings clearly (written and verbal) in a way that supports shared understanding and customer-focused outcomes.

Preferred Skills & Experience
  • Experience (coursework, projects, labs, or internships) with debugging interfaces such as JTAG, SWD, and UART.
  • Exposure to embedded development or firmware-based projects (academic, personal, or community).
  • Familiarity with firmware analysis concepts and/or secure coding practices.
  • Experience using lab tools such as logic analyzers and oscilloscopes.
  • Basic understanding of cybersecurity principles, particularly as they relate to embedded devices and product security.
  • Demonstrated ability to work collaboratively across disciplines and contribute ideas that improve processes or outcomes (innovative, team-oriented mindset).

Travel: 0-10%
Physical Demands
This is a typical office job, with no special physical requirements or unusual work environment.
This is a safety sensitive role.
#LI-LC1
Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.
Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com

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