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Customer Engagement Manager Jobs in Rye, NY (NOW HIRING)

Rho Technologies

Client Engagement Manager

New York, NY · On-site

$140K - $155K/yr

About the Role As a Client Engagement Manager at Rho, you will be pivotal in ensuring a smooth and ... Depending on your experience and our business needs, you'll be aligned with the customer segment ...

Hearst

Engagement Manager

Manhattan, NY

... customer experiences, and support measurable business growth. Our work is grounded in data-backed ... About this job The Engagement Manager is a role that will join a team focused on driving digital ...

Luminance

Engagement Manager

New York, NY · On-site

$110K - $130K/yr

We are seeking an experienced and highly organized Engagement Manager to oversee a portfolio of enterprise customer implementations. This role is responsible for driving successful delivery across ...

Pigment

Engagement Manager

New York, NY · Hybrid

As an Engagement Manager, you will lead the delivery of Pigment implementations for strategic ... Own end-to-end delivery of customer engagements * Structure complex business problems into scalable ...

Pigment

Engagement Manager

New York, NY · On-site

As an Engagement Manager, you will lead the delivery of Pigment implementations for strategic ... Own end-to-end delivery of customer engagements * Structure complex business problems into scalable ...

Amperos

Client Engagement Manager

Manhattan, NY · On-site

$80 - $100/hr

About the Role We're looking for a Client Engagement Manager to lead the deployment of our AI ... You will own and drive customer outcomes across pilots, onboarding, and existing relationships ...

Valence

Engagement Manager

New York, NY · On-site

The Role As an Engagement Manager at Valence, you'll sit at the center of our mission to reinvent ... What We're Looking For * 6+ years of experience in commercial enterprise deployment, customer ...

Define Ventures

Engagement Manager (NYC)

Manhattan, NY · On-site

$100 - $125/hr

Engagement Manager (NYC) * Delivery * New York City * Full-time Description Hyro, the leader in ... Exceptional customer relationship skills with the ability to manage scope changes, drive daily ...

Profound

Engagement Manager, Strategic

New York, NY · On-site

$110K - $180K/yr

Customer Success • New York, New York • In-office Apply Refer someone Apply Refer someone ... As a Strategic Engagement Manager, you'll own a small, hand-picked portfolio of Profound's most ...

Courier Health

Engagement Manager

New York, NY · On-site

$130K - $175K/yr

... the Engagement Manager is the person those clients call when it matters. In this role, you'll ... What Makes You Successful * 5-8+ years of experience in SaaS delivery, customer success, account ...

Hyro

Engagement Manager (NYC)

Manhattan, NY · On-site

$100 - $125/hr

We are seeking a highly skilled, motivated and relationship‑driven Engagement Manager to lead the ... Exceptional customer relationship skills with the ability to manage scope changes, drive daily ...

Workday

AI Engagement Manager

New York, NY · On-site

We're obsessed with making hard work pay off, for our people, our customers, and the world around ... About the Role As a Engagement Manager on the AI Practice team, you will own the end-to-end ...

FurtherAI Inc

Agent Engagement Manager

New York, NY · On-site

$180K - $250K/yr

Agent Engagement Manager About the Role We are seeking our first Agent Engagement Manager at ... You will own end-to-end customer implementations-from kickoff through go-live and adoption-ensuring ...

ExlService Holdings, Inc.

Engagement Manager

New York, NY · On-site

$183K - $190K/yr

Design risk management strategies across customer credit lifecycle to improve portfolio profitability and protection against future recessions. * Lead performance appraisal of reporting team members.

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Customer Engagement Manager information

See Rye, NY salary details

$36.6K

$104K

$180.1K

How much do customer engagement manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer engagement manager in Rye, NY is $103,974.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,900.00 and $130,300.00 per year, depending on experience, location, and employer.

What is a customer engagement manager?

As a customer engagement manager, you perform a number of client-related duties, ranging from marketing and sales development to providing technical support to sales teams. You consult directly with clients to determine project goals and then develop and execute a plan to meet those goals. A career as a customer engagement manager requires you have some formal qualifications and education, typically at least bachelor’s degree in business administration or a related field, and several years of prior work experience in customer engagement or sales projects. Strong leadership qualities and excellent verbal and written communication skills will also set you ahead of other candidates.

What does a customer engagement manager do?

A Customer Engagement Manager is responsible for building and maintaining strong relationships between a company and its customers. They develop strategies to increase customer satisfaction, loyalty, and retention by ensuring customers have a positive experience with the company's products or services. Their role often includes analyzing customer feedback, coordinating communication campaigns, and collaborating with different teams to address customer needs. Ultimately, they aim to enhance customer engagement to drive business growth.

What are the key skills and qualifications needed to thrive as a customer engagement manager, and why are they important?

To thrive as a Customer Engagement Manager, you need a strong background in customer relationship management, data analysis, and a relevant bachelor's degree, often in business or marketing. Familiarity with CRM platforms like Salesforce, marketing automation tools, and customer analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build rapport and motivate both customers and internal teams. These abilities are essential to drive customer satisfaction, ensure loyalty, and achieve business growth through effective engagement strategies.

How does a customer engagement manager typically collaborate with sales and marketing teams?

A Customer Engagement Manager works closely with both sales and marketing teams to ensure a seamless customer experience. They often relay customer feedback and insights to these teams, helping to refine messaging, improve service offerings, and tailor engagement strategies. Regular meetings, shared CRM systems, and cross-functional projects are common ways they collaborate to drive customer satisfaction and retention. This collaboration ensures that customer-facing messaging is consistent and that both pre- and post-sale interactions align with company goals.
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What are the most commonly searched types of Customer Engagement jobs in Rye, NY?

The most popular types of Customer Engagement jobs in Rye, NY are:

What cities near Rye, NY are hiring for Customer Engagement Manager jobs?

Cities near Rye, NY with the most Customer Engagement Manager job openings:

Customer Engagement Manager jobs near you
Infographic showing various Customer Engagement Manager job openings in Rye, NY as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 60% In-person, 5% Hybrid, and 35% Remote job distribution, with an average salary of $103,974 per year, or $50 per hour.

Client Engagement Manager

Rho Technologies

New York, NY • On-site

$140K - $155K/yr

Full-time

Medical, PTO

Re-posted 3 days ago

Key responsibilities

  • Manage implementation projects from inception to completion, ensuring client goals and timelines are met.

  • Provide training and support to clients to ensure effective use of the company's products and services.

  • Act as the primary point of contact for clients during the implementation phase, communicating project status and addressing concerns.

Job description

About Us
Rho is the modern banking platform built for startups. Open accounts in minutes, issue cards, manage expenses, pay bills, and close the books - all in one connected platform backed by real human support.
About the Role
As a Client Engagement Manager at Rho, you will be pivotal in ensuring a smooth and efficient onboarding process for our clients, helping them harness the full potential of our comprehensive product suite. This role places you at the heart of Rho rapid growth trajectory, surrounded by a team that is enthusiastic about our customers and passionate about our products.
Your role will involve direct interaction with clients, guiding them through the technical implementation of Rho solutions across various domains such as banking, expense management and accounting Integrations. You'll work closely with our operations and product teams to enhance implementation processes, lead product launches, and contribute to team growth. Depending on your experience and our business needs, you'll be aligned with the customer segment that best fits your skills during the interview process.
You Will
  • Manage implementation projects from inception to completion, ensuring client goals and timelines are met.
  • Provide training and support to clients as needed to ensure they are fully equipped to use the company's products and services effectively.
  • Gather feedback from clients and internal teams to identify opportunities for process improvements. Implement best practices to enhance the efficiency and effectiveness of the implementation process.
  • Act as the primary point of contact for clients during the implementation phase. Communicate project status, address client concerns, and ensure a positive client experience.
  • Facilitate the adoption of Rho products, driving customer satisfaction.
  • Collaborate with Sales, Account Management, and Technical teams to ensure smooth transitions and continuous support.
  • Work closely with Product and Engineering teams to address customer issues and suggest product improvements.
  • Assist in developing and refining implementation processes and best practices.

You Have
  • Bachelor's degree
  • 2+ years in a customer-facing implementation or onboarding role, preferably in a fast-paced SaaS, B2B environment.
  • Demonstrated ability to manage multiple projects and stakeholders effectively.
  • Exceptional communication and presentation skills, with a knack for simplifying complex concepts.
  • A passion for building strong client relationships and a commitment to exceptional customer service.
  • Strong analytical skills, a growth mindset, and a continuous improvement ethos.

Our people are our most valuable asset. The base salary range for this role is $115,000 - $125,000 with $140,000 - $155,000 OTE. Base salary may vary depending on relevant experience, skills, and business needs. In addition to base pay, Rho offers equity, healthcare benefits and paid time off.

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