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Customer Engagement Manager Jobs in Rye, NY (NOW HIRING)

Newton Research

Engagement Manager

New York, NY · On-site

$150K - $170K/yr

Role Description The Engagement Manager sits at the intersection of strategic partnership and ... You will own a portfolio of customer relationships end-to-end, from understanding each customer ...

LiveRamp

Expert Engagement Manager

New York, NY · On-site

The Engagement Manager is responsible for partnering with Commercial Leads and Services Consultants ... Own client relationships through project management - collaborate with customers and internal ...

Harvey

Engagement Manager

New York, NY · On-site

$159K - $238K/yr

Role Overview As an Engagement Manager at Harvey, you will lead AI transformation engagements at ... You are the person our largest customers trust to turn ambitious transformation goals into embedded ...

U.S. Bank

Head of Customer Engagement

Manhattan, NY · On-site

Increase customer activation, engagement, usage, and retention across the portfolio. * Develop ... Create a performance management culture grounded in outcomes, transparency, and continuous ...

Workday, Inc.

Engagement Manager

New York, NY · On-site

We're obsessed with making hard work pay off, for our people, our customers, and the world around ... About the Role As an Engagement Manager, you are the senior owner of some of Sana's most strategic ...

Workday

Engagement Manager

New York, NY

We're obsessed with making hard work pay off, for our people, our customers, and the world around ... About the Role As an Engagement Manager, you are the senior owner of some of Sana's most strategic ...

CincyBrianHires

Engagement Manager

New York, NY · On-site

$175K - $250K/yr

Our client, a Series E AI-driven real estate B2B software company, is seeking Engagement Managers ... Own customer deployments end-to-end, from scoping through implementation and post-launch success

Siro

Engagement Manager

Manhattan, NY · On-site

$110 - $160/hr

As an Engagement Manager , you'll own Siro deployments with the Enterprise field sales teams we ... You will plan and execute our large customer pilots, engagements that typically last 60‑90 days ...

Hearst

Engagement Manager

New York, NY · On-site

... customer experiences, and support measurable business growth. Our work is grounded in data-backed ... About this job The Engagement Manager is a role that will join a team focused on driving digital ...

Hearst

Engagement Manager

Manhattan, NY · On-site

... customer experiences, and support measurable business growth. Our work is grounded in data-backed ... About this job The Engagement Manager is a role that will join a team focused on driving digital ...

Hearst Newspapers

Engagement Manager

New York, NY · On-site

... customer experiences, and support measurable business growth. Our work is grounded in data-backed ... About this job The Engagement Manager is a role that will join a team focused on driving digital ...

Hearst Newspapers

Engagement Manager

New York, NY

... customer experiences, and support measurable business growth. Our work is grounded in data-backed ... About this job The Engagement Manager is a role that will join a team focused on driving digital ...

FurtherAI

Agent Engagement Manager

Manhattan, NY · On-site

FurtherAI is seeking its first Agent Engagement Manager to oversee customer implementations and ensure successful deployment and adoption of their AI workflows. The role involves collaborating with ...

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Customer Engagement Manager information

See Rye, NY salary details

$36.6K

$104K

$180.1K

How much do customer engagement manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer engagement manager in Rye, NY is $103,974.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,900.00 and $130,300.00 per year, depending on experience, location, and employer.

What is a customer engagement manager?

As a customer engagement manager, you perform a number of client-related duties, ranging from marketing and sales development to providing technical support to sales teams. You consult directly with clients to determine project goals and then develop and execute a plan to meet those goals. A career as a customer engagement manager requires you have some formal qualifications and education, typically at least bachelor’s degree in business administration or a related field, and several years of prior work experience in customer engagement or sales projects. Strong leadership qualities and excellent verbal and written communication skills will also set you ahead of other candidates.

What does a customer engagement manager do?

A Customer Engagement Manager is responsible for building and maintaining strong relationships between a company and its customers. They develop strategies to increase customer satisfaction, loyalty, and retention by ensuring customers have a positive experience with the company's products or services. Their role often includes analyzing customer feedback, coordinating communication campaigns, and collaborating with different teams to address customer needs. Ultimately, they aim to enhance customer engagement to drive business growth.

What are the key skills and qualifications needed to thrive as a customer engagement manager, and why are they important?

To thrive as a Customer Engagement Manager, you need a strong background in customer relationship management, data analysis, and a relevant bachelor's degree, often in business or marketing. Familiarity with CRM platforms like Salesforce, marketing automation tools, and customer analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build rapport and motivate both customers and internal teams. These abilities are essential to drive customer satisfaction, ensure loyalty, and achieve business growth through effective engagement strategies.

How does a customer engagement manager typically collaborate with sales and marketing teams?

A Customer Engagement Manager works closely with both sales and marketing teams to ensure a seamless customer experience. They often relay customer feedback and insights to these teams, helping to refine messaging, improve service offerings, and tailor engagement strategies. Regular meetings, shared CRM systems, and cross-functional projects are common ways they collaborate to drive customer satisfaction and retention. This collaboration ensures that customer-facing messaging is consistent and that both pre- and post-sale interactions align with company goals.
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What are the most commonly searched types of Customer Engagement jobs in Rye, NY?

The most popular types of Customer Engagement jobs in Rye, NY are:

What cities near Rye, NY are hiring for Customer Engagement Manager jobs?

Cities near Rye, NY with the most Customer Engagement Manager job openings:

Customer Engagement Manager jobs near you
Infographic showing various Customer Engagement Manager job openings in Rye, NY as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 60% In-person, 5% Hybrid, and 35% Remote job distribution, with an average salary of $103,974 per year, or $50 per hour.

Associate Customer Engagement Manager

RELX Group plc

Manhattan, NY • On-site, Remote

$85K - $143K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com
About the Team
The Customer Engagement team acts as a center of excellence for the LexisNexis® RiskNarrative® product, responsible for delivering Strategic Engagement Services to customers throughout their lifecycle. RiskNarrative brings powerful automation under total control, uniting fraud detection, financial crime prevention, compliance and risk management across the entire customer lifecycle for our customers.
About the Role
You will support the ongoing management and optimization of existing customers of RiskNarrative. You will be responsible for the coordination and delivery of technical and operational activity. This involves working cross functionally with Sales, Product Management, Software Engineering, Professional Services and Support.
Responsibilities:
  • Delivering an outstanding customer experience for our customers to maximize their value and ROI from RiskNarrative
  • Managing a portfolio of customers and ensuring all strategic engagement services deliverables are met
  • Being an expert in RiskNarrative's product suite and bespoke customer use cases to provide valuable insight and guidance
  • Identifying areas for optimisation of the platform through regular reviews, analysing data to drive insights and clearly presenting to customers
  • Working collaboratively with customers to understand specific business needs and ensure the solutions configured in RiskNarrative deliver against their ongoing business objectives
  • Defining, building and delivering strategic roadmaps to meet strategic business goals, working closely with Account Management
  • Leading regular configuration, optimization, training and delivery projects
  • Collaborating with cross-functional teams to identify and represent customer needs and developing solutions
  • Delivering regular strategic service reviews regarding performance and tracking against objectives to customers and internal stakeholders.
  • Performing all other duties as assigned.

Requirements:
  • Have experience in a similar role (customer engagement / success/ saas platforms), managing technical projects
  • Have exceptional technical or analytical experience,; confident working with APIs, SQL etc
  • Have expert customer relationship skills and a client-first focused approach to working with a range of stakeholders
  • Have problem-solving and investigative skills with high attention to detail
  • Able to handle multiple streams of work simultaneously
  • Able to react well to rapidly changing requirements with a positive attitude
  • Able to meet deadlines while delivering an exceptional customer experience
  • Having experience working in the financial crime & fraud sector is beneficial, however not essential
  • Must be located in the Eastern or Central time zone.
  • Bilingual Spanish preferred.

Working for you:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
  • Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
  • Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
  • Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
  • Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
  • Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
  • Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
  • In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
U.S. National Base Pay Range: $71,600 - $119,400. Geographic differentials may apply in some locations to better reflect local market rates.Base Pay Range for CO is $71,600 - $119,400. Base Pay Range for IL is $75,200 - $125,500. Base Pay Range for Chicago, IL is $78,700 - $131,400. Base Pay Range for MD is $75,200 - $125,500. Base Pay Range for NY is $78,700 - $131,400. Base Pay Range for New York City is $85,900 - $143,300. Base Pay Range for Rochester, NY is $71,600 - $119,400. Base Pay Range for OH is $68,000 - $113,400. Base Pay Range for NJ is $84,546- $135,054.Application deadline is 09/13/2026.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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