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Customer Development Manager Jobs in Upton, MA (NOW HIRING)

Business Development Manager

Marlborough, MA · On-site

$96K - $144K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Business Development Manager has the responsibility to develop and execute a territory ... This role acts as the primary customer contact for end user and municipal sales in territory ...

Community Development Manager

Waltham, MA · On-site

$136K - $146K/yr

Job Summary The Community Development Manager leads the strategy, growth, and engagement of ... Design and deliver customer onboarding, recognition, advocacy, and engagement programs that ...

Community Development Manager

Waltham, MA · On-site

$136K - $146K/yr

Job Summary The Community Development Manager leads the strategy, growth, and engagement of Imprivata's customer community, creating programs that foster customer connections, knowledge sharing ...

Job Summary The Community Development Manager leads the strategy, growth, and engagement of Imprivata's customer community, creating programs that foster customer connections, knowledge sharing ...

New

Job Summary The Community Development Manager leads the strategy, growth, and engagement of Imprivata's customer community, creating programs that foster customer connections, knowledge sharing ...

Business Development Manager

Foxboro, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BUSINESS DEVELOPMENT MANAGER - BOSTON, MA-PROVIDENCE, RI Insurcomm Restoration | Fortify Companies ... Track activity and pipeline in HubSpot (or similar CRM) * Comply with all safety, driving, and ...

Business Development Manager

Foxboro, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BUSINESS DEVELOPMENT MANAGER - BOSTON, MA-PROVIDENCE, RI Insurcomm Restoration Fortify Companies ... Track activity and pipeline in HubSpot (or similar CRM) * Comply with all safety, driving, and ...

Business Development Manager

Foxboro, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BUSINESS DEVELOPMENT MANAGER - BOSTON, MA-PROVIDENCE, RI Insurcomm Restoration | Fortify Companies ... Track activity and pipeline in HubSpot (or similar CRM) * Comply with all safety, driving, and ...

Business Development Manager

Boston, MA · On-site

$105K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Business Development Manager Remote - New England Quanterix is a global leader in ultra-sensitive ... Technology familiarity with the ability to gain proficiency using a Customer Relationship ...

Business Development Manager

Boston, MA · On-site

$105K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Business Development Manager Remote - New England Quanterix is a global leader in ultra-sensitive ... Technology familiarity with the ability to gain proficiency using a Customer Relationship ...

Business Development Manager

Boston, MA · On-site +1

$91K - $114K/yr

Customer Relationship Development: • Maintain existing customer relationships and develop new ... and management to align strategies with overall company goals. Product Expertise: • Become an ...

Business Development Manager

Boston, MA · On-site

$91K - $114K/yr

Develop effective customer account plans, manage existing accounts, and identify new business prospects. * Utilize sales and business development expertise to represent a brand renowned for industry ...

Software Development Manager

Boston, MA · On-site

$134K - $177K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Chewy is hiring a Software Development Manager for our Customer Care Engineering team in Boston. This team is responsible for the applications used by Customer Care agents to provide best in class ...

CSI Development Manager

Hopkinton, MA · On-site

$125K - $150K/yr

We have helped customers improve delivery performance, reduce the cost of sales, increase revenue ... A CSI Development Manager leads the team of CSI Developers and CSI Technical Service Specialists.

Showing results 21-40

Customer Development Manager information

See Upton, MA salary details

$12K

$98.3K

$201.1K

How much do customer development manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer development manager in Upton, MA is $98,311.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,600.00 and $121,800.00 per year, depending on experience, location, and employer.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

How much does a customer development manager make?

The average salary for a customer development manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in larger companies may offer higher compensation, often including bonuses and benefits. Strong skills in sales, customer relationship management, and data analysis can influence earning potential.

What does a customer development manager do?

A customer development manager is responsible for identifying and building relationships with potential customers, understanding their needs, and developing strategies to acquire and retain clients. They analyze market trends, collaborate with sales and marketing teams, and often use customer relationship management (CRM) tools to support business growth. The role requires strong communication skills and a focus on customer satisfaction.

What cities near Upton, MA are hiring for Customer Development Manager jobs?

Cities near Upton, MA with the most Customer Development Manager job openings:

Infographic showing various Customer Development Manager job openings in Upton, MA as of August 2026, with employment types broken down into 73% Full Time, 19% Part Time, 1% Temporary, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $98,311 per year, or $47.3 per hour.

Business Development Manager

Generac

Marlborough, MA • On-site

$96K - $144K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Generac Power Systems rating

7.0

Company rating: 7.0 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

352nd of 490 rated machine equipment manufacturers


Job description

We are Energy Systems, the leader in industrial power solution sales, service, and rentals.

With an ongoing tradition of providing excellent products and outstanding service for our customers, Energy Systems is one of the longest existing Generac Industrial Distributors in the United States. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals.

The Business Development Manager (BDM) develops and maintains an assigned Energy Systems sales territory focused on sales to end users and municipalities. The Business Development Manager has the responsibility to develop and execute a territory management plan covering customers and channels including mobile product users, municipal entities, and other end user customers. This role acts as the primary customer contact for end user and municipal sales in territory, building and managing relationships, executing new growth strategies and capturing market share.

Major Responsibilities

  • Develops and executes territory management plan.

  • Identify potential new customers, channels and partnering opportunities within the end user, mobile products, and municipality markets.

  • Strengthens account relationships to grow product sales.

  • Conducts market research, analyzing competitive landscape to identify opportunities.

  • Acts as primary sales resource to customers and facilitates successful project outcomes.

  • Works with clients to develop programs and promotional opportunities to increase sales.

  • Manages information to key internal personnel from customer systems.

  • Manages key sales activity and opportunity information in CRM/ERP

  • Communicates routinely with the Sales Leader

  • Maintains and grows knowledge of product offerings and value proposition.

  • Provides feedback and recommendations on processes to improve profitability and the customer experience.

  • Engages with marketing resources to introduce new products and programs to increase market share and brand awareness.

  • Other Duties as assigned.

  • Special assignments as directed by the sales leadership team

  • Up to 50% travel within territory

Minimum Qualifications

  • Bachelor's degree or equivalent work experience.

  • 7 + years of sales experience selling directly into the assigned industry.

Knowledge / Skills / Abilities

  • Excellent verbal and written communication skills

  • Excellent preparation of sales materials and presentation skills

  • Excellent negotiation skills

  • Organizational skills

  • Ability to work independently in an entrepreneurial culture

  • Ability to analyze financials

  • Knowledge of the internal processes and systems that support sales accounts

  • Ability to develop strong understanding of company products, market competition and positioning

Preferred Qualifications

  • Master of Business Administration or equivalent work experience

  • Previous trade experience, experience in the power generation or installed equipment industries preferred

  • Possesses in-depth technical and commercial knowledge of related products

Compensation: Energy Systems is committed to fair and equitable compensation practices. The annual salary for this role based in Marlborough, MA is $96,300.00 - $144,500.00 USD Annual. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location.

Benefits: This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending, and health savings accounts, accrued paid time off, 8 paid Holidays, opportunity for overtime and 401(k) retirement benefits.

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."


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