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Customer Development Manager Jobs in Reno, NV (NOW HIRING)

Garlock Flexibles

Customer Service Manager

Reno, NV · On-site

$110K - $125K/yr

Team Leadership, Training and Development: * The Customer Service Manager must thoroughly understand our business before they can be fully effective as the team leader. After investing an appropriate ...

Sunbelt Rentals

Branch Manager

Sparks, NV

$70K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Development Manager Base Pay Range: $70,000.00 - 110,000.00 Starting rate of pay may vary based on ...

Sunbelt Rentals, Inc.

Branch Manager

Sparks, NV · On-site

$70K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Development Manager Base Pay Range: $70,000.00 - 110,000.00 Starting rate of pay may vary based on ...

Sunbelt Rentals

Branch Manager

Sparks, NV · On-site

$70K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Development Manager Base Pay Range: $70,000.00 - 110,000.00 Starting rate of pay may vary based on ...

Sunbelt Rentals

Branch Manager

Sparks, NV

$70K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Development Manager Base Pay Range: $70,000.00 - 110,000.00 Starting rate of pay may vary based on ...

L3HHCM20

Principal, Business Development

Carson City, NV · On-site +1

  • Medical

  • Retirement

  • PTO

You will embed with our customers and be the linchpin for solving our customers' hardest problems ... Develops and maintains deep intimacy with DoD, with specific focus on major USAF program management ...

Equus

Talent Development Specialist

Carson City, NV

Provide detailed case management for each customer to assist in preparation for employment that ... Equus Workforce Solutions is a leading provider of workforce development services in North America.

New

Pacific Office Automation

Sales Development Executive

Reno, NV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Development Executive - Office Technology Solutions Reno, NV | Full-Time | Onsite | W-2 ... Manage sales activity, pipeline, and forecasting through CRM tools * Meet and exceed monthly ...

Pacific Office Automation

Sales Development Executive

Reno, NV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Development Executive - Office Technology Solutions Reno, NV | Full-Time | Onsite | W-2 ... Manage sales activity, pipeline, and forecasting through CRM tools * Meet and exceed monthly ...

Pacific Office Automation

Sales Development Executive

Reno, NV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Development Executive - Office Technology Solutions Reno, NV | Full-Time | Onsite | W-2 ... Manage sales activity, pipeline, and forecasting through CRM tools * Meet and exceed monthly ...

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Business Development Representative

Sparks, NV · On-site

$52K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Business Development Representative to join our Reno office. This is not a customer service ... Manage your sales pipeline using our CRM. * Work with our operations team to deliver exceptional ...

Guild Mortgage

Business Development Coordinator

Reno, NV · On-site

$29K - $49K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Manage marketing calendar and originator's schedule as needed. * Oversees coordination of branch ... Answer incoming calls and provide basic customer service. * Attend company-sponsored training ...

Lone Star Careers

Business Development

Reno, NV · Remote

$69K - $150K/yr

  • Medical

  • Dental

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Guild

Business Development Coordinator

Reno, NV · On-site

$14.17 - $23.61/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Manage marketing calendar and originator's schedule as needed. * Oversees coordination of branch ... Answer incoming calls and provide basic customer service. * Attend company-sponsored training ...

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Showing results 21-40

All JobsCustomer Development JobsCustomer Development Manager JobsCustomer Development Manager Jobs in Reno, NV

Customer Development Manager information

See Reno, NV salary details

$11K

$90.2K

$184.5K

How much do customer development manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer development manager in Reno, NV is $90,159.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $111,700.00 per year, depending on experience, location, and employer.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

How much does a customer development manager make?

The average salary for a customer development manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in larger companies may offer higher compensation, often including bonuses and benefits. Strong skills in sales, customer relationship management, and data analysis can influence earning potential.

What does a customer development manager do?

A customer development manager is responsible for identifying and building relationships with potential customers, understanding their needs, and developing strategies to acquire and retain clients. They analyze market trends, collaborate with sales and marketing teams, and often use customer relationship management (CRM) tools to support business growth. The role requires strong communication skills and a focus on customer satisfaction.

What job categories do people searching Customer Development Manager jobs in Reno, NV look for?

The top searched job categories for Customer Development Manager jobs in Reno, NV are:

Customer Development Manager jobs near you
Infographic showing various Customer Development Manager job openings in Reno, NV as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $90,159 per year, or $43.3 per hour.

Customer Service Manager

Garlock Flexibles

Reno, NV • On-site

$110K - $125K/yr

Full-time

Posted 13 days ago

Job description

The Customer Service Manager is responsible for establishing and maintaining a service- oriented relationship with external and internal customers. The successful leader will ensure the customer service owns and manages customer orders, from receipt to fulfillment, with a high level of personal ownership.


The successful leader will ensure the customer service team establishes and maintains a professional rapport internally and externally with the customer. The leader will lead by example, advocating for the customer internally, and work effectively across all functions within Garlock/CP Flexible Packaging . The customer service function touches every area of the business and must be effective in working across the organization as well as up and down in the organization. To this end, the leader will develop a strong team with strong, timely and effective communication skills, ensuring internal, cross-functional alignment with internal stakeholders as well as to the customer.


The leader will be responsible for developing and deploying strategies to increase customer satisfaction, enhance the use of technology, and drive efficiency through business process improvement. The successful candidate will lead the implementation of these process improvements and implement alternative methods to increase efficiency and improve customer satisfaction.


Working closely with the Plant Manger, this is a highly autonomous leadership role on the site director’s staff. The leader understands the customer service team is Garlock/CP Flexible Packaging’s first and lasting customer impression. The position will have end-to-end customer responsibility from customer inquiry to customer onboarding to order entry and order management to order fulfillment to post-sale support.


Essential Job Functions

  • Customer Relationship Management:
    • Lead by example. Build and maintain strong relationships with customers and ensure their team does so as well.
    • Build customer loyalty by understanding each key customer’s unique needs and then work with the team, and cross-functionally, to ensure a personalized service model is developed; one that will ensure all customer expectations are met or exceeded. Create competitive advantage through an exceptional customer experience.
  • Sales and Sales Support:
    • Ensure the customer service team is partnered and paired with the commercial team. Ensure there is a team-approach to account management. In some situations, and by mutual agreement with Garlock’s Vice President of Sales, some accounts may be assigned to the customer service teammates and managed as “house accounts.”
  • New Item Creation:
    • Ensure the Customer Account Specialist team (the “CAS Team”) is proficient in new item creation and related workflows and routings.
  • Pricing:
    • Responsible for the administration of price changes in the system. Ensure the CAS Team manages price changes promptly and with a high degree of accuracy (quarterly price changes, matrix pricing, and ad-hoc price change management).
  • Order Coordination and Tracking:
    • Collaborate with scheduling, production, and supply chain to oversee overall order status and customer priorities.
    • Work with the organization to establish and manage/keep up to date the communication of standard lead-times.
    • Ensure the CAS team proactively keeps customers apprised of order status and progress.
    • Ensure there is timely delivery of products and helps verify and ensure the team meets customer specifications in terms of quality and order accuracy.
    • Ensure customer inventory agreements are managed within terms (min/max. levels, disposition of obsolete and slow-moving materials).
  • Quality Assurance and Issue Resolution:
    • Work directly with the Quality function to proactively identify and resolve any potential issues that could arise during the production process.
    • Ensure the CAS Team does a thorough job with the initial intake of customer complaints and then proactively drive the organization through the investigation, contributing to efforts to develop and deliver solutions, and implementing corrective actions.
    • Ensure the team is timely in the communication of complaint status through to completion/resolution/closure.
  • Team Leadership, Training and Development:
    • The Customer Service Manager must thoroughly understand our business before they can be fully effective as the team leader. After investing an appropriate amount of time in understanding our business, the Customer Service Manager must effectively motivate, lead, mentor, and develop the CAS Team.
    • The leader will maintain direct customer service responsibility for a few accounts on an ongoing basis to ensure they develop and maintain a working knowledge of our systems, customer-facing processes, and workflows.
    • The leader will set and measure, assess and continuously improve high standards of performance.
    • The leader will conduct regular training sessions to improve knowledge of products (printed flexible food packaging), production processes, ERP system (Radius), and customer-facing business processes.
    • The leader is responsible for the empirical evaluation of departmental productivity and use empirical evidence for any justification of additional departmental resources.
  • Reporting and Analysis:
    • Support the business strategy through the creation of all customer-facing business processes, standards, and metrics. Publishes KPI’s and uses to drive team and organizational performance. Use these key insights to recommend strategies for increasing efficiency and improving the customer experience.
  • Process Improvement:
    • Responsible for the analysis of customer feedback and service performance data to identify trends, bottlenecks, and areas for improvement.
    • Develop and implement process improvements that will enhance service quality and improve customer satisfaction.
    • Work to continuously improve all customer-facing business processes, standards, and key performance indicators (KPIs).

Direct Reports

  • The Customer Service Manager will be responsible for partnering with Human Resources with the recruitment and hiring processes, training, management, and development of customer account specialists, who will operate in an office environment.

Location, Travel, and Relocation Benefits

  • Occasional travel is required (~10%) for customer site visits and trade shows.
  • The role is a full-time, on-site position. The individual must be present in the office during the company’s normal office hours Monday through Friday.
    • Occasional remote work may be considered on an ad-hoc basis, provided individual and team performance is consistently impeccable.
  • Competitive relocation benefits are available.

Education and Experience:

  • Minimum of 3-5 years in a customer service management role within a manufacturing environment and, ideally within the flexible printing or consumer packaging industry.
  • Bachelor’s degree is desirable but not required.

Skills:

  • Must have strong leadership skills.
  • Must be able to become an effective motivator and influencer of others, without the need for formal position authority.
  • Must have strong verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Must exhibit managerial courage.
  • Understands how to manage conflict in healthy ways.
  • Proficient computer skills including Microsoft Office. Must be proficient in Excel and familiar with ERP systems (Radius preferred).


Other Attributes:

  • Detail-oriented, adaptable, and proactive, with the ability to handle multiple priorities in a fast-paced environment.


Physical Requirements:

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to stand, walk, sit, and use hands to handle or feel.
  • The employee is required to speak, listen, and hear well.
  • The employee is occasionally required to reach with hands and arms.
  • Ability to work nights and weekends as business may require.

The operating environment is manufacturing, production, and office facilities. The teammate must be comfortable in both an office setting and a manufacturing shop floor. Shop exposure includes, but is not limited to, continuous noise, scent of materials, bright workstations, and heavy machinery with moving parts.


Other Details:


Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.


This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.