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Customer Service Account Manager Jobs in Reno, NV

Addison Group

Landscape Account Manager

Reno, NV · On-site

$56K - $76K/yr

Qualifications: * 3+ years of experience in customer service, account management, or leadership, preferably in landscaping or a related service industry. * Strong client relationship management and ...

Addison Group

Landscape Account Manager

Reno, NV · On-site

$56K - $76K/yr

Qualifications: * 3+ years of experience in customer service, account management, or leadership, preferably in landscaping or a related service industry. * Strong client relationship management and ...

AFC Industries

Account Manager

Reno, NV · Hybrid

$60K - $65K/yr

As an Account Manager for AFC Industries, you will provide customer service, manage order flow, work with outside sales reps, create and present quotes, schedule, and process product shipments for ...

Rent-A-Center

Account Manager

Carson City, NV · On-site

$15.17 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Reno, NV

$15.17 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Reno, NV · On-site

$15.17 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

ALS

Client Services Account Manager

Reno, NV

... Account Managers to ensure seamless coordination. * Adhere to all ALS health, safety, and ... At least 2 years of previous customer service experience required. Physical Demands: * Ability to ...

Rent-A-Center

Bilingual Account Manager

Sparks, NV

$15.17 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Bilingual Account Manager

Sparks, NV · On-site

$15.17 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent A Center

Bilingual Account Manager

Sparks, NV · On-site

$15.17 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

BrightView Landscapes

Account Manager

Reno, NV

$55K - $65K/yr

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... Minimum 3 years of experience in customer service, management, and leadership, preferably in the ...

The French Agency

Sales Account Manager

Reno, NV · On-site

$75K - $165K/yr

Manage customer accounts, ensuring satisfaction and retention through professional follow-up and execution. * Leverage AI-based email tools and CRM systems to drive outreach and follow-up. * ...

LP Insurance, LLC

Commercial Lines Account Manager

Reno, NV · On-site

$55K - $75K/yr

The Account Manager is the primary contact for assigned accounts and works in a team environment to ... If you have experience developing client relationships while thriving in customer service and like ...

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All JobsCustomer Service Account JobsCustomer Service Account Manager JobsCustomer Service Account Manager Jobs in Reno, NV

Customer Service Account Manager information

See Reno, NV salary details

$25.9K

$47.2K

$74.8K

How much do customer service account manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for customer service account manager in Reno, NV is $47,192.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $53,800.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

What are the key skills and qualifications needed to thrive as a Customer Service Account Manager, and why are they important?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

What does a Customer Service Account Manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

What is a customer service account manager?

A customer service account manager is a professional responsible for maintaining and growing relationships with clients, ensuring their needs are met, and resolving issues related to products or services. They often coordinate with sales, support teams, and use customer relationship management (CRM) tools to enhance client satisfaction and retention.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior or specialized positions such as Customer Service Director, Customer Experience Executive, or Account Director, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and sometimes advanced certifications or industry knowledge.

How does a Customer Service Account Manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.

What is the average salary for an account manager?

The average salary for a Customer Service Account Manager typically ranges from $50,000 to $75,000 annually, depending on experience, location, and industry. Many account managers also receive performance-based bonuses and benefits. Skills in communication, CRM tools, and client relationship management are often essential for higher earning potential.

Is being a customer service account manager a good career?

A customer service account manager role can be a stable career with opportunities for advancement, as it involves managing client relationships and ensuring customer satisfaction. Success in this role often requires strong communication, problem-solving skills, and familiarity with CRM tools. It can lead to higher-level management positions or specialized roles within customer service or sales.
What are popular job titles related to Customer Service Account Manager jobs in Reno, NV? For Customer Service Account Manager jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Customer Service Account Manager jobs in Reno, NV look for? The top searched job categories for Customer Service Account Manager jobs in Reno, NV are:
Customer Service Account Manager jobs near you
Infographic showing various Customer Service Account Manager job openings in Reno, NV as of July 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $47,192 per year, or $22.7 per hour.
Landscape Account Manager

Landscape Account Manager

Addison Group

Reno, NV • On-site

$56K - $76K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

Job Title: Landscape Account Manager
Location: Reno, NV
Industry: Landscaping / Commercial Services
Pay: $65,000 + bonus eligible
Benefits: This position is eligible for Medical, Dental, Vision, and 401K benefits.
About Our Client:
A leading commercial landscaping services company that provides design, development, maintenance, and enhancement solutions for a variety of clients. They pride themselves on delivering high-quality service and maintaining long-term client relationships.
Job Description:
We are seeking Account Manager to serve as the primary contact for commercial client accounts. This role focuses on relationship building, overseeing field operations, and ensuring the delivery of high-quality landscaping services including maintenance install, development, irrigation, hardscape, and more. You'll drive client satisfaction, retention, and revenue growth while supporting and coaching field teams.
Key Responsibilities:
  • Serve as the main point of contact for commercial client accounts.
  • Conduct regular site visits to monitor service quality and client satisfaction.
  • Identify opportunities for enhancement projects and develop proposals.
  • Resolve client issues and address concerns proactively.
  • Partner with Operations and Branch leadership to ensure service expectations are met.
  • Monitor account renewals, financial performance, and profitability.
  • Manage and support hiring, training, and coaching of field crews.
  • Ensure compliance with all safety regulations and branch policies.
  • Maintain accurate records in CRM systems and assist with administrative reporting.

Qualifications:
  • 3+ years of experience in customer service, account management, or leadership, preferably in landscaping or a related service industry.
  • Strong client relationship management and communication skills.
  • Proven ability to lead, coach, and develop teams.
  • Proficiency with MS Office and CRM systems.
  • Associate's degree in business or related field, or equivalent work experience.

Additional Details:
  • Reports To: Branch Manager
  • Type: Full-time, On-site
  • Start Date: Typically within 2-3 weeks of 1st interview
  • Interview Process: 1st on-site with Branch Manager; 2nd virtual panel with leadership team

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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