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Customer Service Account Manager Jobs in Reno, NV

LP Insurance, LLC

Commercial Lines Account Manager

Reno, NV · On-site

$55K - $75K/yr

The Account Manager is the primary contact for assigned accounts and works in a team environment to ... If you have experience developing client relationships while thriving in customer service and like ...

Allied Universal

Security Account Manager

Sparks, NV · On-site

$83K/yr

Allied Universal, North America's leading security and facility services company, offers rewarding ... customers we serve. Bring Your Security Leadership Expertise to One of the Industry's Top Tech ...

Allied Universal

Security Account Manager

Sparks, NV · On-site

$83K/yr

Allied Universal ® , North America's leading security and facility services company, offers ... customers we serve. Bring Your Security Leadership Expertise to One of the Industry's Top Tech ...

Allied Universal

Security Account Manager

Sparks, NV · On-site

$83K/yr

Allied Universal ® , North America's leading security and facility services company, offers ... customers we serve. Bring Your Security Leadership Expertise to One of the Industry's Top Tech ...

Hamilton

CUSTOMER SERVICE REPRESENTATIVE I

Reno, NV · On-site

$16 - $21.75/hr

Customer Service Representative The Customer Service Representative plays a crucial role in ... Account Management: Establish and manage new and existing accounts, fostering strong customer ...

frontdoor, Inc.

Account Manager - Reno

Reno, NV · On-site

They manage partner accounts, maintain client relationships, meet sales goals, and drive account ... Accountable for daily execution of sales driven and customer service-oriented activities to ...

frontdoor, Inc.

Account Manager - Reno

Reno, NV · On-site

They manage partner accounts, maintain client relationships, meet sales goals, and drive account ... Accountable for daily execution of sales driven and customer service-oriented activities to ...

Frontdoor, Inc.

Account Manager - Reno

Reno, NV · On-site

They manage partner accounts, maintain client relationships, meet sales goals, and drive account ... Accountable for daily execution of sales driven and customer service-oriented activities to ...

frontdoor, Inc.

Account Manager - Reno

Reno, NV · On-site

They manage partner accounts, maintain client relationships, meet sales goals, and drive account ... Accountable for daily execution of sales driven and customer service-oriented activities to ...

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All JobsCustomer Service Account JobsCustomer Service Account Manager JobsCustomer Service Account Manager Jobs in Reno, NV

Customer Service Account Manager information

See Reno, NV salary details

$25.9K

$47.2K

$74.8K

How much do customer service account manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for customer service account manager in Reno, NV is $47,192.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $53,800.00 per year, depending on experience, location, and employer.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

How much does a customer service account manager get paid?

The average salary for a customer service account manager typically ranges from $45,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in larger companies, and some roles may include bonuses or commissions based on performance.

What is the role of a customer service account manager?

A customer service account manager is responsible for maintaining and strengthening relationships with clients, ensuring their needs are met, and resolving issues promptly. They often coordinate between the client and internal teams, utilize CRM tools, and aim to improve customer satisfaction and retention.

What job categories do people searching Customer Service Account Manager jobs in Reno, NV look for?

The top searched job categories for Customer Service Account Manager jobs in Reno, NV are:

What cities near Reno, NV are hiring for Customer Service Account Manager jobs?

Cities near Reno, NV with the most Customer Service Account Manager job openings:

Customer Service Account Manager jobs near you
Infographic showing various Customer Service Account Manager job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,192 per year, or $22.7 per hour.

Commercial Lines Account Manager

Reno, NV • On-site

LP Insurance, LLC
See more jobs at LP Insurance, LLCexternal

$55K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Key responsibilities

  • Manage and facilitate the full renewal process for assigned clients, including preparing applications, negotiating with underwriters, and reviewing insurance quotes.

  • Develop and maintain strong relationships with commercial lines insurance clients and underwriters, ensuring adherence to company policies and service standards.

  • Review all client-related insurance documents such as applications, policies, endorsements, cancellations, and audits for accuracy and maintain detailed documentation of all client transactions.

Job description

Job Type
Full-time
Description
We are LP Insurance
LP Insurance Services is an established and growing insurance brokerage firm, located in Arizona, California, Nevada, New Mexico and Oregon.
We invest in our employees, clients and communities. That's the LP Difference. The success of our employees is our success. Let's grow together!
Helping Make Your Dream a Reality
LP Insurance is serious about growth opportunities and builds teams committed to genuine knowledge, teamwork, and professionalism. We value being direct when it comes to opportunity and will provide a clear path forward
Offerings
LP delights in offering a fulfilling career with both stability and flexibility. LP offers a competitive salary and incredible benefits such as:
  • 401k Plans - with employer match, 100% vested after two years of service
  • Medical, Dental, and Vision - plans that fit your needs
  • Short-Term and Long-Term Disability, plus Group Life Insurance - at no cost to you
  • Paid Time Off - Take the time off you need, without worrying about accruals.
  • Employee Assistance Program - including free counseling, legal advice, and more

The Position
The Commercial Insurance Account Manager provides above-standard customer service to Clients, Producers, Account Executives, and coworkers. The Account Manager is the primary contact for assigned accounts and works in a team environment to provide a full range of client services.
If you have experience developing client relationships while thriving in customer service and like to have your work matter, this is the position for you!
Requirements
What is Needed:
  • Develop strong relationships with Commercial Lines Insurance clients and insurance company underwriters following company policies, procedures and service standards.
  • Supports large and complex commercial lines clients.
  • Review all insurance applications, policies, endorsements, cancellations, and audits for accuracy.
  • Maintain detailed documentation for all client transactions.
  • Investigate matters of significance for clients using independent judgment and discretion.
  • Manage and facilitate full renewal process for assigned clients including preparation of applications to insurance carriers, negotiation with underwriters, review and comparison of insurance carrier quotes and preparation of proposals for clients.
  • Assist Sales Executive in identifying new business opportunities by adding new lines of coverage and recommending value added services to our clients.
  • Requesting referrals and cultivating relationships with new customers.
  • May supervise, lead or mentor Account Managers and/or Account Assistants

Qualifications Needed:
  • Active Property & Casualty Insurance License as required by respective state, or the ability to obtain one with 60 days from date of hire.
  • Knowledge of commercial insurance coverage is essential.
  • Minimum 2-3 years' Commercial Lines middle market account management experience with a broker is required.
  • We prefer, but do not require a Bachelor's Degree in Business, Risk Management, Insurance, or other related field.
  • Strong attention to detail and accuracy, working with specific deadlines.
  • Skilled in producing strong written and verbal communication.

LP Insurance is an Equal Opportunity Employer. All applicants will be considered for employment without regard to actual or perceived race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, medical condition, pregnancy, genetic information, marital status, amnesty, or status as a covered veteran or any other characteristic protected by applicable federal, state or local laws.
We look forward to working with you!
Salary Description
$55,000 - $75,000

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