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Customer Development Manager Jobs in Novi, MI (NOW HIRING)

The position is accountable for nurturing relationships to grow revenues through existing customers. A successful Business Development Manager is accountable to sales goals and performance through ...

Business Development Manager - Livonia, MI/Detroit, MI Market The Business Development Manager ... Use labor market intel to identify customer pain points like turnover, skills gaps, and ...

The position is accountable for nurturing relationships to grow revenues through existing customers. A successful Business Development Manager is accountable to sales goals and performance through ...

Business Development Manager - Livonia, MI/Detroit, MI Market The Business Development Manager ... Use labor market intel to identify customer pain points like turnover, skills gaps, and ...

The successful candidate will enjoy being in front of customers, visiting facilities, networking ... The Business Development Manager will join a collaborative organization known for its strong ...

The Business Development Manager (BDM) is responsible for new business development and client ... Manage customer commitments * Integrate and educate customers on MAO technology solutions

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Customer Development Manager information

See Novi, MI salary details

$10.3K

$84.8K

$173.6K

How much do customer development manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer development manager in Novi, MI is $84,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,900.00 and $105,100.00 per year, depending on experience, location, and employer.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

How much does a customer development manager make?

The average salary for a customer development manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in larger companies may offer higher compensation, often including bonuses and benefits. Strong skills in sales, customer relationship management, and data analysis can influence earning potential.

What does a customer development manager do?

A customer development manager is responsible for identifying and building relationships with potential customers, understanding their needs, and developing strategies to acquire and retain clients. They analyze market trends, collaborate with sales and marketing teams, and often use customer relationship management (CRM) tools to support business growth. The role requires strong communication skills and a focus on customer satisfaction.

What job categories do people searching Customer Development Manager jobs in Novi, MI look for?

The top searched job categories for Customer Development Manager jobs in Novi, MI are:

What cities near Novi, MI are hiring for Customer Development Manager jobs?

Cities near Novi, MI with the most Customer Development Manager job openings:

Infographic showing various Customer Development Manager job openings in Novi, MI as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 2% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $84,836 per year, or $40.8 per hour.

Business Development Manager

Shelby, MI โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago


Job description

At PennEngineering, we innovate and collaborate to make the world a better place. You can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every employee that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
PennEngineering is seeking a driven, self-motivated hunter who thrives on opening doors, penetrating new accounts, and winning new business to join our PEM Sales Team. As the Business Development Manager covering the Automotive Industry, you'll collaborate with teams that do truly amazing things.
The Business Development Manager is responsible for planning, developing, and directing the business development activities for the assigned customers as well as leading/guiding the engineering efforts necessary to support these business development activities. This will be accomplished through relationships with the customer base, knowing the product opportunities, and becoming the engineering focal point for the assigned customers. In addition, he/she supports the various brand strategies, including the support of the new product development projects that apply to the automotive market. This position requires significant experience in growing business within multiple industry OEMs and direct contact with design-responsible Tier 2 and Tier 3 suppliers through engineering development activities and relationships.
Join us as we build the future in Manufacturing and Engineering!
PERKS AND BENEFITS:
  • PTO, holiday pay, 401K, tuition reimbursement
  • Medical, Dental and vision insurance
  • Company provided technology including Laptop, necessary monitors and hardware for office and home environments, iPhone, etc.
  • Employee Centric Culture

This position will be Hybrid. Every Monday is required to be on site in Shelby Township, MI for team meetings.
Tuesday - Friday will be remote for customer travel.
WHAT YOU WILL DO:
  • Proactively identify, pursue, and open new accounts - penetrating Tier 2 and Tier 3 suppliers to win new business and grow PennEngineering's footprint.
  • Manage the engineering relationships and direct activities at assigned customers, for existing and new opportunities.
  • Direct the application engineering activities within the assigned customers to ensure that a tangible return on investment exists.
  • Maintain a team approach with the Regional Account Managers and Applications Engineers at assigned customers.
  • Specifying market requirements for current and future products by bridging the gap between Business Development, Regional Account Management, Operations, Engineering, New Product Development and Marketing.
  • Develop account plans in Salesforce for major accounts that include relationship matrix and document design cycles of the major OEM's and Tiers.
  • Work closely with Marketing and the brand leaders to ensure that business development efforts are in line with the strategy.
  • Coordinate engineering projects with the global sales and engineering teams, as appropriate through Salesforce.
  • Create customer development roadmap for his /her assigned customers that outline the implementation plan for the various products in our portfolio.
  • Understand current competitive solutions to build out business case to win on new design cycles.
  • Work closely with New Product Development to ensure key attributes are incorporated on potential developments of automotive focused products as well as products with cross market capability.
  • Prepare quarterly application slides and account summaries for internal stakeholders.
  • Gather market data around pricing strategy by product family.
  • Maintain data integrity, manage leads, opportunities, quotes and customer accounts through Salesforce.
  • Map sales opportunities, to identify design, purchasing, consumption locations and follow through to PO receipt.
  • Maintain awareness of and compliance with company policy and safety standards in performance of all job duties.

#LI-BS1
WHAT WE ARE LOOKING FOR:
  • 5+ years of direct contact experience with Tier 2 and Tier 3 suppliers
  • Self-starting, entrepreneurial drive with a proven track record of opening doors and penetrating new accounts to win business.
  • Demonstrated ability to develop market penetration plans and roadmaps.
  • BS in Mechanical Engineering or Business, preferred. Proven leadership skills required.
  • Excellent written and verbal communication skills.
  • Travel 50%+

PennEngineering is committed to Diversity, Equity and Belonging, and we welcome applicants from all backgrounds and experiences. We are an equal opportunity employer and prohibit discrimination and harassment based on race, color, religion, national origin, ancestry, disability, sex, gender identity or expression, sexual orientation, military or veteran status, or any other characteristic protected by applicable law. We lift up voices and opinions by creating a respectful work environment where difference is valued, and we are doing our part to build towards a greater society where diverse points of view are celebrated.