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Customer Development Manager Jobs in Hanover, PA

Goodwill

Customer Service Manager

Westminster, MD · On-site

$19.25/hr

One-year work experience in Retail Management, preferred * One-year customer service experience ... Goodwill provides no-cost career development, training, and education services to help individuals ...

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All JobsCustomer Development JobsCustomer Development Manager JobsCustomer Development Manager Jobs in Hanover, PA

Customer Development Manager information

See Hanover, PA salary details

$10.6K

$86.9K

$177.8K

How much do customer development manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer development manager in Hanover, PA is $86,922.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,200.00 and $107,700.00 per year, depending on experience, location, and employer.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

How much does a customer development manager make?

The average salary for a customer development manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in larger companies may offer higher compensation, often including bonuses and benefits. Strong skills in sales, customer relationship management, and data analysis can influence earning potential.

What does a customer development manager do?

A customer development manager is responsible for identifying and building relationships with potential customers, understanding their needs, and developing strategies to acquire and retain clients. They analyze market trends, collaborate with sales and marketing teams, and often use customer relationship management (CRM) tools to support business growth. The role requires strong communication skills and a focus on customer satisfaction.

What cities near Hanover, PA are hiring for Customer Development Manager jobs?

Cities near Hanover, PA with the most Customer Development Manager job openings:

Customer Development Manager jobs near you
Infographic showing various Customer Development Manager job openings in Hanover, PA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $86,922 per year, or $41.8 per hour.

2026 HVAC Territory Manager - York/Hanover

Recruit Up, LLC

York, PA • On-site

Full-time

Re-posted 14 days ago

Job description

ROLE OVERVIEW

The Outside Sales Associate grows sales and increases company profitability by cultivating current customers and recruiting new ones. This role promotes products, provides technical support, and conducts training for new and repeat customers within an assigned territory.

CORE RESPONSIBILITIES

Sales & Customer Development

  • Prepare and conduct sales presentations to new and existing customers; determine requirements and recommend specific products
  • Prepare and present quotations; incorporate the selling process into proposal writing and pricing models
  • Assist customers in creating marketing plans and programs to grow their business
  • Visit job sites as needed to measure or provide client services
  • Integrate industry partners into sales opportunities and articulate the organization's value proposition

Market & Product Knowledge

  • Demonstrate comprehensive product and industry knowledge; articulate competitive advantages
  • Gather competitive and market information regularly; identify trends in customer satisfaction
  • Understand competitor product offerings, target audiences, and strategies; provide market-specific product needs and price points
  • Expand product knowledge across primary and adjacent sales industries; demonstrate appropriate application of all product offerings

Customer Relationship Management

  • Maintain and improve customer relationships; understand customer business models, metrics, and decision-making structures
  • Recognize different customer types within the supply chain and adapt approach for optimal results
  • Manage time and schedules to best serve customers; plan upcoming meetings with a defined time management process
  • Use company-provided systems for planning, history collection, and activity management

Teamwork & Standards

  • Build and maintain team relationships across branch, manager, and corporate network for improved effectiveness
  • Exhibit a positive outlook and share best practices; assume responsibility for team outcomes
  • Establish goals aligned with company values; implement action plans with timelines and measurable results
  • Follow all company policies, procedures, and Employee Handbook requirements

QUALIFICATIONS

  • High school diploma or GED required; minimum 2 years in a similar position (3 years preferred)
  • Valid driver's license and clean driving record required
  • Product/applications and wholesale distribution experience preferred
  • Strong customer service skills with the ability to adapt to different customer types
  • Understanding of budgets and budget tracking
  • Proficiency with Microsoft Office suite (Outlook, Word, Excel, PowerPoint)