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Customer Development Manager Jobs in Eugene, OR (NOW HIRING)

... customer complaints to ensure the achievement of performance. * Assist warehouse and goods management including products in and out of the storage, allocation and inventory. * Assist the development ...

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Customer Development Manager information

See Eugene, OR salary details

$11K

$90.8K

$185.8K

How much do customer development manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer development manager in Eugene, OR is $90,815.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,800.00 and $112,500.00 per year, depending on experience, location, and employer.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

How much does a customer development manager make?

The average salary for a customer development manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in larger companies may offer higher compensation, often including bonuses and benefits. Strong skills in sales, customer relationship management, and data analysis can influence earning potential.

What does a customer development manager do?

A customer development manager is responsible for identifying and building relationships with potential customers, understanding their needs, and developing strategies to acquire and retain clients. They analyze market trends, collaborate with sales and marketing teams, and often use customer relationship management (CRM) tools to support business growth. The role requires strong communication skills and a focus on customer satisfaction.

What job categories do people searching Customer Development Manager jobs in Eugene, OR look for?

The top searched job categories for Customer Development Manager jobs in Eugene, OR are:

What cities near Eugene, OR are hiring for Customer Development Manager jobs?

Cities near Eugene, OR with the most Customer Development Manager job openings:

Infographic showing various Customer Development Manager job openings in Eugene, OR as of August 2026, with employment types broken down into 70% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $90,425 per year, or $43.5 per hour.

Full-time

Posted 21 days ago


Job description

Role Overview

The Strategic Business Development role drives growth across U.S. DoD and allied military clothing and soldier-worn equipment programs. This position identifies and captures program-level opportunities, builds and manages a global military pipeline, and shapes requirements early through direct engagement with users, program offices, and acquisition stakeholders. Serving as Serket's primary customer-facing representative, the role develops strategic relationships with military customers, prime contractors, and partners, leads opportunities from identification through award, and supports proposal and pricing strategies. This position is assigned to Serket, a member of the Western Protective Solutions family, and will report to the Serket President.

Responsibilities

Strategic Business Development

Identify, qualify, and pursue program-level opportunities with U.S. DoD and allied militaries, including clothing, apparel, and soldier-worn equipment programs.

Develop and execute capture strategies for Programs of Record, IDIQs, framework agreements, and multi-year contracts.

Shape requirements early by engaging with end users, program offices, and acquisition stakeholders, particularly in soldier systems and sustainment communities.

Build and manage a pipeline that includes U.S., allied, and partner-nation programs.

Customer & Partner Engagement

Serve as Serket's primary interface with military customers, acquisition professionals, and international counterparts.

Build and manage relationships with prime contractors, integrators, textile/apparel partners, and in-country representatives.

Represent Serket at industry days, user trials, demonstrations, military exercises, and select international events.

Capture & Proposal Support

Lead opportunities from identification through award.

Support responses to RFPs, RFQs, and allied-nation tenders, including contributions to pricing strategy, win themes, and competitive positioning.

Coordinate apparel fit, wear trials, testing, and evaluations with military users.

Support transactions executed via direct commercial sales or government channels, as required.

Internal Coordination

Work closely with production and operations to ensure opportunities are executable based on volume, timelines and budgets.

Provide customer feedback related to materials, sizing systems, durability, and performance requirements to inform product roadmap decisions.

Maintain accurate forecasting, pipeline reporting, and leadership briefings.

Other duties as assigned.

Key Attributes

Strategic and persistent, with a long-term program mindset.

Credible with senior military, government, research and laboratory and international clients.

Excellent presentation, negotiation, and organizational skills.

Comfortable operating independently in a lean organization.

Strong communicator with disciplined follow-through.

Adept at detailed reporting of sales activity, status and follow thorough.

Physical Requirements

Prolonged periods sitting at a desk and working on a computer.

Ability to lift up to 25 pounds at times.

Engaging in repetitive movements of wrists, hands, and fingers - typing and/or writing.

Working frequently at close visual range (i.e. preparing and analyzing data and figures, transcription, computer terminal, extensive reading).

Ability to travel up to 40% of time

Qualifications

7+ years of business development or capture experience supporting U.S. DoD and/or allied military programs.

Proven success winning program-level government or defense contracts, including IDIQs and multi-year vehicles.

Strong knowledge of federal and international defense acquisition processes (FAR/DFARS, NATO, coalition partners).

Experience with military clothing, apparel, or soldier systems, including specifications, testing, sizing, and sustainment.

Familiarity with textile supply chains and apparel manufacturing environments Established relationships within military, acquisition, and defense industry communities.

Excellent communication, negotiation, and relationship-building skills Prior military service or government acquisition experience preferred.

Willingness to travel up to 40%, including international travel