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Customer Credit Representative Jobs (NOW HIRING)

TopRx

Customer Credit Representative

Memphis, TN · On-site

Customer Credit Representative The Customer Credit Representative's goal will be to provide excellent customer service with regards to account reconciliation and payment services. This goal will be ...

AES Corporation

Customer Credit Representative

Dayton, OH · On-site

$15.50 - $21.25/hr

The Customer Credit Representative (CSR-1), shall under general supervision, respond to customer inquiries. The Customer Credit Representative is primarily responsible for inbound residential ...

sPower

Customer Credit Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Customer Credit Representative Are you ready to be part of a company that's not just talking about the future, but actively shaping it? Join The AES Corporation, the largest US-based global power ...

Star Group LP

Credit Representative

Woodbury, NY · On-site

Respond to customer inquiries * Negotiate payment arrangements with delinquent customers * Perform ... As a Credit Representative, you must be pleasant, professional and possess the ability to function ...

Star Group LP

Credit Representative

Woodbury, NY · On-site

Respond to customer inquiries * Negotiate payment arrangements with delinquent customers * Perform ... As a Credit Representative, you must be pleasant, professional and possess the ability to function ...

PetroServices

Credit Representative

Woodbury, NY · On-site

Respond to customer inquiries * Negotiate payment arrangements with delinquent customers * Perform ... As a Credit Representative, you must be pleasant, professional and possess the ability to function ...

Petro Home Services

Credit Representative

Woodbury, NY · On-site

Respond to customer inquiries * Negotiate payment arrangements with delinquent customers * Perform ... As a Credit Representative, you must be pleasant, professional and possess the ability to function ...

Carroll Home Services

Credit Representative

Woodbury, NY · On-site

Respond to customer inquiries * Negotiate payment arrangements with delinquent customers * Perform ... As a Credit Representative, you must be pleasant, professional and possess the ability to function ...

Petro

Credit Representative

Woodbury, NY · On-site

Respond to customer inquiries * Negotiate payment arrangements with delinquent customers * Perform ... As a Credit Representative, you must be pleasant, professional and possess the ability to function ...

MNCP Staffing

Credit Representative

Davenport, IA

The Credit Representative will interact with customers, internal teams, and external agencies to effectively resolve escalated credit situations and maintain accurate account records. Key ...

Ingram Content Group

Credit Representative

La Vergne, TN · On-site

$20.06 - $24.64/hr

Contacts customers proactively after review with department management when assigned credit limit ... This range represents the anticipated low and high end of the salary for this position. It will be ...

Intellipro Group

Credit Representative

Davenport, IA · On-site

$21/hr

The Credit Representative will interact with customers, internal teams, and external agencies to effectively resolve escalated credit situations and maintain accurate account records. Job ...

Ingram Content Group

Credit Representative

La Vergne, TN · On-site

Contacts customers proactively after review with department management when assigned credit limit ... This range represents the anticipated low and high end of the salary for this position. It will be ...

New

Ingram Content Group

Credit Representative

La Vergne, TN · On-site

$20.06 - $24.64/hr

Contacts customers proactively after review with department management when assigned credit limit ... This range represents the anticipated low and high end of the salary for this position. It will be ...

New

Ingram Industries

Credit Representative

La Vergne, TN · On-site

$20.06 - $24.64/hr

Contacts customers proactively after review with department management when assigned credit limit ... This range represents the anticipated low and high end of the salary for this position. It will be ...

New

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Customer Credit Representative information

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How much do customer credit representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer credit representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Credit Representative vs Customer Service Representative?

AspectCustomer Credit RepresentativeCustomer Service Representative
Primary RoleAssess creditworthiness, approve or deny credit applications, manage credit accountsAssist customers with inquiries, resolve issues, provide product or service information
Required SkillsFinancial analysis, credit policies, data entryCommunication, problem-solving, product knowledge
Work EnvironmentOffice setting, finance or banking industryCall centers, retail, various industries
Common CertificationsCredit or finance-related certifications often preferredCustomer service training, communication skills

While both roles involve interacting with customers, a Customer Credit Representative focuses on evaluating credit applications and managing credit accounts, often within financial institutions. In contrast, a Customer Service Representative handles general customer inquiries and support across various industries. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is remote customer credit representative a stressful job?

A remote customer credit representative role can involve handling customer inquiries, assessing creditworthiness, and managing deadlines, which may contribute to stress levels. The job often requires strong communication skills, attention to detail, and the ability to work independently, but stress varies depending on workload and company support. Proper training and clear procedures can help mitigate stress in this position.

What does a customer credit representative do?

A customer credit representative evaluates customers' creditworthiness by reviewing credit reports and financial information. They communicate with clients to resolve credit issues, process credit applications, and ensure compliance with company policies, often using credit management software. Strong communication skills and attention to detail are essential for this role.

What cities are hiring for Customer Credit Representative jobs?

Cities with the most Customer Credit Representative job openings:

What states have the most Customer Credit Representative jobs?

States with the most job openings for Customer Credit Representative jobs include:

What are popular job titles related to Customer Credit Representative jobs?

For Customer Credit Representative jobs, the most frequently searched job titles are:

Customer Credit Representative jobs near you
Infographic showing various Customer Credit Representative job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Credit Representative

Memphis, TN • On-site

TopRx
Outpatient Health Care • 51 - 200 employees
Learn more about TopRxexternal

Other

Re-posted 10 days ago

Job description

Customer Credit Representative

The Customer Credit Representative's goal will be to provide excellent customer service with regards to account reconciliation and payment services. This goal will be measured through a combination of targets for Days Sales Outstanding (DSO), over 90 day delinquencies and accounts sent to collections. He/She will work to become proactive in the development of relationships with both the internal and external customers.

This position is responsible for collections on portfolio of accounts from time of billing up until the receivable is cleared. Collection procedures have been developed to provide a systematic way of handling delinquent accounts while also retaining the customer's loyalty. Interactions with accounts during the collections efforts will be a combination of obtaining firm payment information while maintaining good relationships with customers. Will work with our sales team to address sensitive issues with accounts such as possible suspension due to non-payment. Both oral and written communication skills are critical to the effectiveness in obtaining resolution of the accounts' receivables.

Essential Duties and Responsibilities Include the Following. (Other duties may be assigned)

  • Work the 5-step collection process using the AR aging. All accounts past due over 15 days require a minimum of 1 point of contact in a 15 day period. Cycle is 30 days.
  • Evaluate held orders due to past due and/or credit line issues for release in a timely manner.
  • Process credit card charges daily (as necessary).
  • Resolve disputed items with customer through research of all available information; document and communicate findings to customer and appropriate staff.
  • Perform annual credit reviews for accounts as well as throughout the year for those accounts that have exceeded their credit line.
  • Evaluate customer records and recommend accounts to be closed, credit lines reduced or increased, change in terms, or hard collection action, based on earnings and savings data, payment history, and purchase activity of customer.
  • Confer with representatives of credit associations and other businesses to exchange information concerning credit ratings and forwarding addresses. Knowledge of D&B financial credit reports is a plus.
  • Create documentation and maintain agreements in ASW and update collection and NSF logs as necessary.
  • Prepare/update/review all reports on account status, current findings and action taken for all accounts under investigation.
  • Coordinate/assist customers in the setup and payment of wire transfers and ACH payments via online payment portal.
  • Designate accounts to be placed with 3rd party collection services.
  • Collect NSF items from customers.
  • Assist as needed with set up of new customer and establish credit line and terms.
  • Assist in the development of policies and procedures and recommendation of such to upper management.

Requirements: The successful candidate must have a minimum of three - five years accounts receivable/credit and collections experience and/or customer service experience. In addition, the individual must be able to work in a non-structured, fast-paced environment, be proficient in the Microsoft Office suite of products that includes Word, Outlook and Excel and possess strong time management and organization skills. The individual must have the ability to communicate effectively and in a professional manner. The schedule for this position rotates schedules to include one night a week and a rotation of 12:00 p.m. to 2:00 p.m. on Saturday.

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