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Customer Counter Associate Jobs in Dallas, TX (NOW HIRING)

Johnstone Supply LLC

Part Time Will Call/Counter Flex

Grand Prairie, TX · On-site

$15.50 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our customers, our partners, and our people. Johnstone is growing, and so can you. The Part-Time Will Call/Counter Flex position "flexes" between material handler and counter sales responsibilities.

New

FRIGELAR NORTH AMERICA INC

Counter Sales

Allen, TX · On-site

$19 - $24/hr

... customer needs. Additionally, the Counter Sales associate will manage inventory levels, coordinate with other departments, and ensure the sales area is organized and welcoming. Ultimately, this ...

FRIGELAR NORTH AMERICA INC

Counter Sales

Dallas, TX · On-site

$19 - $22/hr

... customer needs. Additionally, the Counter Sales associate will manage inventory levels, coordinate with other departments, and ensure the sales area is organized and welcoming. Ultimately, this ...

FRIGELAR NORTH AMERICA INC

Counter Sales

Dallas, TX · On-site

$20 - $22/hr

... customer needs. Additionally, the Counter Sales associate will manage inventory levels, coordinate with other departments, and ensure the sales area is organized and welcoming. Ultimately, this ...

United Ag & Turf

Parts Warehouse/Back Counter

Terrell, TX · On-site

$14.25 - $18.75/hr

  • Medical

  • Retirement

  • PTO

United Ag & Turf serves customers in a variety of industries such as commercial, construction ... Posts freight to work orders or counter tickets as needed for parts orders & transfers * Perform ...

United Ag & Turf

Parts Warehouse/Back Counter

Terrell, TX · On-site

$14.25 - $18.75/hr

  • Medical

  • Retirement

  • PTO

United Ag & Turf serves customers in a variety of industries such as commercial, construction ... Posts freight to work orders or counter tickets as needed for parts orders & transfers * Perform ...

Lennox International

Counter Sales Associate

Desoto, TX

$46K - $59K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What Drives Success As a Counter Sales Associate , you will be responsible for providing an exceptional customer experience with direct involvement in day-to-day operations and positively impacting ...

New

SunSource

Counter Sales

Dallas, TX · On-site

$15.75 - $19.75/hr

... Associate for our Stuart Hose & Pipe - Dallas branch. The successful candidate is responsible for ... Primarily responsible for processing orders received from counter customers Assist customers with ...

SunSource

Counter Sales

Dallas, TX · On-site

$15.75 - $19.75/hr

... Associate for our Stuart Hose & Pipe - Dallas branch. The successful candidate is responsible for ... Primarily responsible for processing orders received from counter customers Assist customers with ...

Lennox International

Counter Sales Associate

Desoto, TX · On-site

$46K - $59K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Counter Sales Associate , you will be responsible for providing an exceptional customer experience with direct involvement in day-to-day operations and positively impacting sales goals. You will ...

New

Ferguson Enterprises, LLC

HVAC Counter Sales Associate

Pantego, TX · On-site

$14 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We exist to make our customers' complex projects simple, successful, and sustainable. We ... We are seeking a knowledgeable, results-driven Counter Sales Associate to join our team. This role ...

Lennox International

Counter Sales Associate

Desoto, TX

$46K - $59K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What Drives Success As a Counter Sales Associate , you will be responsible for providing an ... Strong customer service and communication skills. * Self-Motivated. * Interested in advancement.

New

Lighting Unlimited

HVAC Counter Sales Associate

Pantego, TX · On-site

$14 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We exist to make our customers' complex projects simple, successful, and sustainable. We ... We are seeking a knowledgeable, results-driven Counter Sales Associate to join our team. This role ...

SUPPLY.com

HVAC Counter Sales Associate

Pantego, TX

$14 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We exist to make our customers' complex projects simple, successful, and sustainable. We ... We are seeking a knowledgeable, results-driven Counter Sales Associate to join our team. This role ...

HP Products

HVAC Counter Sales Associate

Pantego, TX · On-site

$14 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We exist to make our customers' complex projects simple, successful, and sustainable. We ... We are seeking a knowledgeable, results-driven Counter Sales Associate to join our team. This role ...

Ferguson Enterprises Inc.

HVAC Counter Sales Associate

Pantego, TX · On-site

$14 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We exist to make our customers' complex projects simple, successful, and sustainable. We ... We are seeking a knowledgeable, results-driven Counter Sales Associate to join our team. This role ...

Lennox International

Counter Sales Associate

Desoto, TX · On-site

$46K - $59K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What Drives Success As a Counter Sales Associate , you will be responsible for providing an ... Strong customer service and communication skills. * Self-Motivated. * Interested in advancement.

New

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All JobsCustomer Counter Associate JobsCustomer Counter Associate Jobs in Dallas, TX

Customer Counter Associate information

See Dallas, TX salary details

$9

$18

$59

How much do customer counter associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer counter associate in Dallas, TX is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $12.12 and $18.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer counter associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What is a customer counter associate?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What are some common challenges faced by customer counter associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What cities near Dallas, TX are hiring for Customer Counter Associate jobs?

Cities near Dallas, TX with the most Customer Counter Associate job openings:

Customer Counter Associate jobs near you

Parts Counter Sales Associate

Kirby-Smith Machinery, Inc. - Van Alstyne, TX

Van Alstyne, TX • On-site

$14.25 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Who We Are

Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are at the forefront of today’s construction industry growth and have several exciting job opportunities for talented, energized professionals across the region who want to join our #WeAre1KirbySmith family!

Parts Counter Sales Associate Benefits

  • Above-Average Industry Pay
  • Comprehensive Benefits Package (including Medical/Dental/Vision)
  • 401K Plan with Company Match
  • Generous PTO Package/Paid Holidays
  • Short/Long Term Disability
  • Growth Opportunities 
  • Paid Training
  • Family-owned and Operated
  • Health and Wellness

Additional Parts Counter Sales Associate Benefits

  • Incentive Program 
  • Uniforms provided

Parts Counter Sales Associate Position Purpose

Responsible for facilitating parts orders from internal and external customers by managing inbound and outbound communications with timely follow-up, driving customer satisfaction, creating lifetime relationships, delivering consistent results, and being an indispensable resource. 

 Parts Counter Sales Associate Essential Functions

  • Communicates and supports the Kirby Smith vision and core values of One Mission, One Team, One Plan, One Goal
  • Greets customers as they enter the branch
  • Promptly answers incoming phone calls in a professional manner
  • Processes parts orders from all methods of communication
  • Maintains accurate records of customer transactions in the computer system
  • Follows up on vendor back orders and processes vendor invoices promptly
  • Follows up on vendor part returns to ensure credit is received
  • Promotes continuous employee and customer satisfaction to achieve unparalleled customer service
  • Maintains a good understanding of all product lines supported
  • Reads and understands parts manuals, serial number breaks, parts substitutions, campaigns, etc.
  • Exhibits professional demeanor in dress, speech, and behavior
  • Follows up with customers regarding order status and back-order fulfillment.
  • Maintains a clean and presentable workspace by keeping up with general housekeeping daily
  • Provides occasional assistance with parts deliveries as needed, ensuring timely and accurate delivery
  • Ensures consistent and reliable on-site attendance
  • Performs other job-related duties as assigned

Parts Counter Sales Associate Minimum Qualifications

  • High School Diploma or Equivalent
  • One (1) year of parts experience, preferably in the heavy equipment or related industry
  • Must possess a valid driver's license and maintain an acceptable driving record
  • Ability to speak, read, and write in English
  • Excellent verbal and written communication skills
  • Must possess basic knowledge and understanding of construction equipment and operating systems, such as hydraulic and electrical systems

Parts Counter Sales Associate Physical Requirements

  • Pushing/Pulling/Lifting/Carrying up to 50 pounds without assistance
  • Physical ability to squat, twist, turn, bend, stoop, climb, and reach overhead
  • Physical ability to stand and walk throughout the workday
  • Ability to adhere to personal protective equipment (PPE) policy and maintain individual PPE in a functional condition

This position is considered a safety-sensitive position. 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

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