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Customer Counter Associate Jobs in Austin, TX (NOW HIRING)

Sonepar

Counter Sales Representative II

Austin, TX · On-site

$17 - $21.25/hr

The Counter Sales Associate is primarily responsible for assisting Summit's customers over the phone or in person and works closely with the Service Center sales staff and warehouse associates to ...

Tex-Con Oil Co.

Counter Sales Associate

Austin, TX · On-site

$18/hr

Job Summary The Counter Sales Associate will oversee daily customer sales in a fast-paced fuel and lubricants distribution environment. Duties/Responsibilities - Fuel Sales Associate * Creating ...

White Cap Supply Holdings, LLC

Counter Sales

Austin, TX · On-site

$16 - $20.75/hr

A Counter Sales Associate at White Cap... * Demonstrates exceptional customer service to our walk-in, phone, and will call customers. * Processes orders, quotes prices, enters orders into the system ...

White Cap Supply Holdings, LLC

Counter Sales

Austin, TX · On-site

$16 - $20.75/hr

A Counter Sales Associate at White Cap... * Demonstrates exceptional customer service to our walk-in, phone, and will call customers. * Processes orders, quotes prices, enters orders into the system ...

GPC - Genuine Parts Company

Store Counter Sales

Austin, TX · On-site

$16 - $20.75/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You do ...

GPC - Genuine Parts Company

Store Counter Sales

Austin, TX · On-site

$16 - $20.75/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You do ...

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All JobsCustomer Counter Associate JobsCustomer Counter Associate Jobs in Austin, TX

Customer Counter Associate information

See Austin, TX salary details

$9

$18

$60

How much do customer counter associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer counter associate in Austin, TX is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $18.61 per hour, depending on experience, location, and employer.

What is a customer counter associate?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What are the key skills and qualifications needed to thrive as a customer counter associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What are some common challenges faced by customer counter associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What cities near Austin, TX are hiring for Customer Counter Associate jobs?

Cities near Austin, TX with the most Customer Counter Associate job openings:

Customer Counter Associate jobs near you

Customer Counter Cash Handler - Austin, TX

Austin, TX

Trice Healthcare
See more jobs at Trice Healthcareexternal

Part-time, Contractor

Posted 11 days ago

Job description

Customer Counter Cash Handler

Duration: 3 months (contract)

Location: Austin, TX

Work Shifts: (Monday – Sunday) 1:30pm to 7:30pm

Job Description

The store retail store associate (part time) is responsible for assisting and delivering exceptional service to all customers. Services provided at the store include receiving and processing packages for courier shipment, and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The retail store associate will grow into becoming an expert in services, products, and value options to advise customers by providing accurate information.

Job Duties

This position has previous retail customer service experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. Duties will include such tasks as customer interaction, delivering quality solutions for customer problems, and administering world class customer service.

Other Duties

  • Delivers outstanding customer service to walk-in customers and telephone inquiries.
  • Continuously practices good listening skills with customers, the store team members, and leadership.
  • Takes ownership of the customer's needs and offers solutions.
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends.
  • Operates all equipment, software, and devices and is willing to teach others.
  • Maintains a clean, organized, and safe working environment.
  • Performs other duties as assigned.

Minimum Requirements

  • High school diploma or GED required.
  • Strong computer skills, including Microsoft Office and Adobe Suite
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math.
  • Prompt, reliable, and responsible.
  • Able to lift 40+ pounds.
  • Willing and able to work up to 28 hours per week.

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