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Customer Counter Associate Jobs in Austin, TX (NOW HIRING)

Sonepar

Counter Sales Representative II

Austin, TX · On-site

$17 - $21.25/hr

The Counter Sales Associate is primarily responsible for assisting Summit's customers over the phone or in person and works closely with the Service Center sales staff and warehouse associates to ...

Sonepar

Counter Sales Representative II

Austin, TX · On-site

$17 - $21.25/hr

The Counter Sales Associate is primarily responsible for assisting Summit's customers over the phone or in person and works closely with the Service Center sales staff and warehouse associates to ...

Adecco

Counter Representative

Austin, TX

$21/hr

Provide excellent customer service at the parts counter while maintaining organized inventory ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

White Cap Supply Holdings, LLC

Counter Sales

Austin, TX · On-site

$16 - $20.75/hr

A Counter Sales Associate at White Cap... * Demonstrates exceptional customer service to our walk-in, phone, and will call customers. * Processes orders, quotes prices, enters orders into the system ...

White Cap Supply Holdings, LLC

Counter Sales

Austin, TX · On-site

$16 - $20.75/hr

A Counter Sales Associate at White Cap... * Demonstrates exceptional customer service to our walk-in, phone, and will call customers. * Processes orders, quotes prices, enters orders into the system ...

New

HP Products

Counter Sales Associate-HVAC & Plumbing

Austin, TX · On-site

$15.75 - $19.75/hr

We exist to make our customers' complex projects simple, successful, and sustainable. We ... We are seeking a knowledgeable, results-driven Counter Sales Associate to join our team. This role ...

New

SUPPLY.com

Counter Sales Associate-HVAC & Plumbing

Austin, TX · On-site

$15.75 - $19.75/hr

We exist to make our customers' complex projects simple, successful, and sustainable. We ... We are seeking a knowledgeable, results-driven Counter Sales Associate to join our team. This role ...

New

GPC - Genuine Parts Company

Store Counter Sales

Cedar Park, TX · On-site

$15.25 - $19.75/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You do ...

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All JobsCustomer Counter Associate JobsCustomer Counter Associate Jobs in Austin, TX

Customer Counter Associate information

See Austin, TX salary details

$9

$18

$60

How much do customer counter associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer counter associate in Austin, TX is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $18.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer counter associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What is a customer counter associate?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What are some common challenges faced by customer counter associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What cities near Austin, TX are hiring for Customer Counter Associate jobs?

Cities near Austin, TX with the most Customer Counter Associate job openings:

Customer Counter Associate jobs near you

Counter Sales Representative II

Sonepar

Austin, TX • On-site

$17 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

There's a Place for You at Summit Electric Supply. 

A career at Summit Electric Supply is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Summit Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory, or other building - you can find it here. We operate throughout Arizona, New Mexico, Texas, and Louisiana and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe. 

Being "Powered by Difference" means we respect and value diverse perspectives. Within Summit Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.  

Title: Counter Associate

Reports To:     Counter supervisor, or another designated supervisor as assigned.

Role Summary:

The Counter Sales Associate is primarily responsible for assisting Summit's customers over the phone or in person and works closely with the Service Center sales staff and warehouse associates to ensure a high level of customer service. Summit offers ongoing training and education opportunities as well as competitive benefits and salary packages. Exceptional service to external and internal customers is critical to the success of a counter associate.  Must effectively partner with customer service representatives and warehouse associates as needed to maintain levels of excellence throughout Summit. 

 

Essential Job Functions

  • Meeting and exceeding customer expectations both over the phone and in person when fulfilling orders and helping with products
  • Refills inventory with additional stock as necessary to insure highest level of customer satisfaction and choice  
  • Assists customer service representatives as well as warehouse associates at times when additional assistance is needed to meet customer demand 
  • Understands product capabilities, warranties, product usages and challenges, to further educate and serve external customer.  
  • Ensures counter area and other areas of store are neat, clean, and always stocked 
  • Performs other related duties as assigned and as necessary depending on the location

Essential Qualifications and Experience:

  • Strong external and internal customer service orientation
  • Excellent interpersonal and communication skills, oral and written
  • Unwavering commitment to Summit values and mission
  • Strong ability to organize and manage multiple priorities
  • Ability to effectively adapt to change and thrive in a stimulating, fast paced environment
  • Possess selfless team player approach
  • Ability to perform warehouse tasks and work with warehouse equipment, including wire cuts
  • High school diploma or GED

Beneficial Skills and Experience:

  • Experience in the electrical distribution industry
  • Previous experience in the Summit Warehouse is preferred. 
  • Ability to perform duties with minimal supervision or guidance

 

Physical Challenges

  • Ability to lift 50+ lbs on a regular and consistent basis
  • Ability to operate standard warehouse equipment
  • Ability to climb stairs
  • Ability to stand for long periods of time

Direct Reports: No direct reports

FLSA Status: Non-Exempt

What We Offer You 

We offer great family-friendly benefits to full-time associates: 

 
  • Healthcare plans
  • Dental & vision
  • Paid time off
  • Paid parental leave
  • 401(k) retirement savings with company match
  • Professional and personal development programs
  • Opportunity to become a shareholder
  • Employer-paid short- and long-term disability
  • Employer-paid life insurance for spouse and dependents
  • Robust wellness program
  • Gym reimbursement
  • Employee Referral Program
  • Employee Assistance Program (EAP)

Summit Electric Supply offers tuition reimbursement, and earned wage access. 

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.  

Learn More About Us 

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we're "Powering Progress for Future Generations." https://www.facebook.com/SummitElectricSupply/ 

https://www.linkedin.com/company/summit-electric-supply/ 

https://www.youtube.com/user/SummitElectricSupply 

Learn more at https://summit.com/about-us 

Summit Electric Supply is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us  

Equal Employment Opportunity Statement 
Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.   

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.

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