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Customer Counter Associate Jobs in Houston, TX (NOW HIRING)

Joe Myers Toyota

Wholesale/Retail Parts Associate

Houston, TX · On-site

$15.50 - $20.25/hr

Wholesale / Retail Parts Associate Joe Myers Toyota is seeking a motivated, customer-focused ... provided to outside customers. Back Counter Responsibilities * Assist service technicians in ...

New

Joe Myers Toyota

Wholesale/Retail Parts Associate

Houston, TX · On-site

$15.50 - $20.25/hr

Wholesale / Retail Parts Associate Joe Myers Toyota is seeking a motivated, customer-focused ... provided to outside customers. Back Counter Responsibilities * Assist service technicians in ...

New

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All JobsCustomer Counter Associate JobsCustomer Counter Associate Jobs in Houston, TX

Customer Counter Associate information

See Houston, TX salary details

$8

$17

$57

How much do customer counter associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer counter associate in Houston, TX is $17.73, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $17.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer counter associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What is a customer counter associate?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What are some common challenges faced by customer counter associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What cities near Houston, TX are hiring for Customer Counter Associate jobs?

Cities near Houston, TX with the most Customer Counter Associate job openings:

Customer Counter Associate jobs near you

Counter Staff - Full Time

Edit TX LLC dba Tide Cleaners

Spring, TX • On-site

$11 - $13/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Counter Staff - Plant/Dry Store

Reports To: Counter Manager & General Manager

Edit Holdings, LLC dba Tide Cleaners, is looking for a Counter Staff to join our team! We seek individuals who enjoy working with people, thrive in a team environment, and are passionate about delivering exceptional customer experience.

Key Responsibilities

  • Live Our Core Values: Demonstrate Guest Service, Excellence, Commitment, Integrity, and Top Quality at all times.
  • Customer Experience: Provide outstanding in-store service for dry cleaning and laundry pick-up/drop-off customers.
  • Customer Relations: Manage customer inquiries via phone, email, and in-person; build rapport, identify needs, and resolve issues or complaints professionally.
  • Garment Handling: Perform check-in/check-out tasks, tag and spot-check garments, and organize items per customer requests.
  • Transaction Management: Accurately calculate prices and handle cash/credit transactions.
  • Quality Assurance: Ensure all garments meet Tide Dry Cleaners' quality standards.
  • Training & Development: Help train new employees in store procedures and processes.
  • Store Operations: Open/close the store, set and meet daily goals, and maintain a clean, organized counter area.
  • Adaptability: Work in a fast-paced environment with attention to detail, while standing for extended periods.
  • Other Duties: Perform additional tasks as assigned.

Qualifications

  • Basic math skills and ability to recognize numbers.
  • Self-motivated with a positive, energetic attitude.
  • Strong leadership and teamwork qualities.
  • Willingness to participate in ongoing training and development.
  • Ability to stand for long periods.
  • Previous experience in hospitality or customer service is preferred.

Shift and Schedule

Store Hours:

  • Monday–Friday: 6:30 AM – 7:00 PM
  • Saturday: 8:00 AM – 5:00 PM
  • Sunday: Closed

Full-Time: 32–40 hours per week

Part-Time: Up to 29 hours per week

Overtime: As necessary

Benefits

  • Health Insurance
  • Vision
  • Dental
  • 401 (k)
  • Yearly Paid Time Off
  • Paid Holidays