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Customer Counter Associate Jobs in Dallas, TX (NOW HIRING)

Norm Reeves Auto Group

Parts Back Counter (Toyota)

Dallas, TX · On-site

$14.25 - $19.25/hr

As a Parts Back Counter Associate, you're one of the most important team members at Norm Reeves ... customer satisfaction. The ideal candidate has previous automotive parts experience, preferably in ...

Standard Supply & Distr

Counter Solutions Associate

Allen, TX · On-site

$15 - $18.50/hr

Our commitment to family values, unwavering dedication to our customers, and innovative solutions ... Counter Solutions Associate (CSA) About the Role This is a customer-facing role with some warehouse ...

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All JobsCustomer Counter Associate JobsCustomer Counter Associate Jobs in Dallas, TX

Customer Counter Associate information

See Dallas, TX salary details

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How much do customer counter associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer counter associate in Dallas, TX is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $12.12 and $18.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer counter associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What is a customer counter associate?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What are some common challenges faced by customer counter associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What cities near Dallas, TX are hiring for Customer Counter Associate jobs?

Cities near Dallas, TX with the most Customer Counter Associate job openings:

Customer Counter Associate jobs near you

Parts Counter Associate - Dallas Harley-Davidson

RideNow Powersports

Garland, TX • On-site

$14.25 - $19/hr

Full-time

Medical, Dental, Vision, Life

Posted 12 days ago

RideNow Powersports rating

5.5

Company rating: 5.5 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

162nd of 173 rated vehicle equipment hire

Job description

Dallas Harley-Davidson is looking for a Parts Counter Sales Associate who's ready to deliver top-tier service.
What You'll Do:
  • Assist customers and technicians in identifying the correct parts to meet their needs
  • Provide excellent customer service in person and over the phone
  • Accurately enter and manage customer and inventory information
  • Receive, stock, and organize incoming parts
  • Maintain clean, well-organized displays
  • Keep customers updated on orders and ensure satisfaction
  • Take on additional tasks as needed

What We're Looking For:
  • 1+ year experience in parts retail (dealership experience preferred)
  • Familiar with inventory systems and POS software preferred (CDK, Lightspeed, etc.)
  • Strong communication and problem-solving abilities
  • Detail-oriented with a willingness to learn and grow
  • Must be able to stand for extended periods of time
  • Must be able to lift up to 50lbs
  • Must be able to safely and efficiently move through the dealership premises-including indoor showrooms, vehicle lots, and service areas-while maintaining awareness of moving vehicles, customer foot traffic, and showroom displays.
  • Must be able to frequently bend, kneel, crouch, and reach to perform job duties.

What We Offer:
  • Commission-based pay
  • Medical, dental, and vision insurance
  • Employer paid life and short-term disability insurance
  • Employee discounts

Note: All applicants must pass pre-employment screening including background and MVR checks.
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