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Customer Counter Associate Jobs in Grand Prairie, TX

Trophy Nissan

Automotive Parts Counter Associate

Mesquite, TX

$2.5K - $7.0K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Trophy Nissan is hiring a full-time Automotive Parts Counter Associate / Parts Counterperson for ... Notify appropriate departments and customers when special-order parts are received * Monitor ...

Trophy Nissan

Automotive Parts Counter Associate

Mesquite, TX · On-site

$2.5K - $7.0K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Trophy Nissan is hiring a full-time Automotive Parts Counter Associate / Parts Counterperson for ... Notify appropriate departments and customers when special-order parts are received * Monitor ...

Trophy Nissan

Automotive Parts Counter Associate

Mesquite, TX · On-site

$2.5K - $7.0K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Trophy Nissan is hiring a full-time Automotive Parts Counter Associate / Parts Counterperson for ... Notify appropriate departments and customers when special-order parts are received * Monitor ...

Trophy Nissan

Automotive Parts Counter Associate

Mesquite, TX

$2.5K - $7.0K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Trophy Nissan is hiring a full-time Automotive Parts Counter Associate / Parts Counterperson for ... Notify appropriate departments and customers when special-order parts are received * Monitor ...

Group 1 Automotive, Inc.

Parts Counter Associate

Arlington, TX · On-site

$14.75 - $19.25/hr

Our work is grounded in a simple belief, that a better experience for customers starts with an ... Maintain an organized and clean parts counter and storage area * Communicate effectively with ...

Group 1 Automotive, Inc.

Parts Counter Associate

Arlington, TX · On-site

$14.75 - $19.25/hr

Our work is grounded in a simple belief, that a better experience for customers starts with an ... Maintain an organized and clean parts counter and storage area * Communicate effectively with ...

Norm Reeves Auto Group

Parts Back Counter (Toyota)

Dallas, TX · On-site

$14.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Parts Back Counter Associate, you're one of the most important team members at Norm Reeves ... customer satisfaction. The ideal candidate has previous automotive parts experience, preferably in ...

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All JobsCustomer Counter Associate JobsCustomer Counter Associate Jobs in Grand Prairie, TX

Customer Counter Associate information

See Grand Prairie, TX salary details

$8

$17

$57

How much do customer counter associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer counter associate in Grand Prairie, TX is $17.57, according to ZipRecruiter salary data. Most workers in this role earn between $11.59 and $17.74 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer counter associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What is a customer counter associate?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What are some common challenges faced by customer counter associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What cities near Grand Prairie, TX are hiring for Customer Counter Associate jobs?

Cities near Grand Prairie, TX with the most Customer Counter Associate job openings:

Customer Counter Associate jobs near you

Automotive Parts Counter Associate

Trophy Nissan

Mesquite, TX

$2.5K - $7.0K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

 

Trophy Nissan is hiring a full-time Automotive Parts Counter Associate / Parts Counterperson for our high-volume Nissan dealership in Mesquite, TX.

We are looking for a dependable, customer-focused individual to assist customers, service advisors, and automotive technicians with parts lookup, parts sales, ordering, inventory, and special orders.

Candidates with previous automotive dealership parts experience, Nissan parts experience, or CDK experience are strongly encouraged to apply. If you have worked as a Parts Counterperson, Parts Advisor, Parts Specialist, Parts Associate, or Automotive Parts Sales Associate, we want to hear from you.

Automotive Parts Counter Responsibilities

As a Parts Counter Associate, you will:

  • Assist retail customers, service advisors, and technicians with automotive parts inquiries and orders
  • Look up and accurately identify automotive parts for customers and technicians
  • Pull and fill parts orders from dealership inventory
  • Maintain accurate and organized parts inventory
  • Stock and properly label incoming parts
  • Place special-order parts and follow up with customers, vendors, and dealership personnel
  • Notify appropriate departments and customers when special-order parts are received
  • Monitor special-order parts and S.O. aging according to department procedures
  • Notify the Parts Manager of out-of-stock parts, shop supplies, and materials requiring immediate attention
  • Receive payment from retail parts customers or obtain proper credit authorization
  • Maintain accurate and timely parts invoices, orders, and paperwork
  • Assist with inventory control and maintaining an organized Parts Department
  • Provide excellent customer service in person and over the phone
  • Work closely with the Service Department to help technicians receive the correct parts quickly
  • Follow all dealership Parts Department policies and procedures
Qualifications

We are looking for candidates who are friendly, dependable, organized, and comfortable working in a fast-paced automotive dealership.

Preferred qualifications include:

  • Automotive parts experience preferred
  • Dealership Parts Department experience preferred
  • Nissan parts experience is a plus
  • CDK experience is a plus
  • Automotive parts catalog and parts lookup experience is a plus
  • Parts inventory and ordering experience preferred
  • Strong customer service and communication skills
  • Strong attention to detail and organizational skills
  • Ability to multitask in a high-volume dealership environment
  • Professional and team-oriented attitude
  • Bilingual English/Spanish is a plus
  • High school diploma or equivalent preferred
Requirements
  • Must be at least 18 years of age
  • Must have a valid driver's license
  • Must be able to reliably commute to Mesquite, TX 75150, or relocate before starting work
  • Must be able to successfully complete pre-employment screening, including a background check and drug test
Compensation

$2,500–$7,000 per month, including commission opportunities

Actual compensation may vary based on experience, performance, and applicable pay plan.

Benefits

Trophy Nissan offers a competitive benefits package that includes:

  • 401(k)
  • 401(k) matching
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Life insurance
  • Paid time off
  • Employee discounts
  • Professional development assistance
  • Training and career advancement opportunities
Schedule
  • Full-time
  • Day shift
Why Work at Trophy Nissan?

Trophy Nissan has proudly served Mesquite, Dallas, and the surrounding North Texas community for more than 50 years. Our reputation is built on providing exceptional automotive sales, service, and parts experiences to our customers.

Our employees are an important part of that success. We offer a fast-paced, team-oriented dealership environment with opportunities to learn, grow, and build a long-term career in the automotive industry.

If you have experience in automotive parts, dealership parts, parts sales, parts inventory, parts ordering, Nissan parts, or CDK, apply today to join the Trophy Nissan Parts Department in Mesquite, TX.

Apply today! We look forward to hearing from you.

 
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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