Contact Center Representative
$15.75 - $20.25/hr
Join our customer service team to discover a professionally and financially rewarding career in an ... We are hiring Tier 1 Contact Center Representatives to work at a site in Colorado Springs, CO ...
Contact Center Representative
$15.75 - $20.25/hr
Join our customer service team to discover a professionally and financially rewarding career in an ... We are hiring Tier 1 Contact Center Representatives to work at a site in Colorado Springs, CO ...
Contact Center Representative
Colorado Springs, CO · On-site
$17.20/hr
Join our customer service team to discover a professionally and financially rewarding career in an ... We are hiring Tier 1 Contact Center Representatives to work at a site in Colorado Springs, CO ...
Contact Center Representative
Colorado Springs, CO · On-site
$17.20/hr
Join our customer service team to discover a professionally and financially rewarding career in an ... We are hiring Tier 1 Contact Center Representatives to work at a site in Colorado Springs, CO ...
Contact Center Representative
Las Cruces, NM · On-site
$12.75 - $16.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for a professional and customer-focused Contact Center Representative to join our ...
Contact Center Representative
Las Cruces, NM · On-site
$12.75 - $16.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for a professional and customer-focused Contact Center Representative to join our ...
Contact Center Representative
Savannah, GA · On-site
$13.75 - $17.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for a professional and customer-focused Contact Center Representative to join our ...
Contact Center Representative
Savannah, GA · On-site
$13.75 - $17.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for a professional and customer-focused Contact Center Representative to join our ...
Contact Center Representative
Savannah, GA · On-site
$13.75 - $17.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for a professional and customer-focused Contact Center Representative to join our ...
Contact Center Representative
Savannah, GA · On-site
$13.75 - $17.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for a professional and customer-focused Contact Center Representative to join our ...
Contact Center Representative
Las Cruces, NM · On-site
$12 - $14.10/hr
Medical
Dental
Vision
Life
Retirement
PTO
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for a professional and customer-focused Contact Center Representative to join our ...
Contact Center Representative
Las Cruces, NM · On-site
$12 - $14.10/hr
Medical
Dental
Vision
Life
Retirement
PTO
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for a professional and customer-focused Contact Center Representative to join our ...
Contact Center Representative
Killeen, TX · On-site
$16.25 - $21/hr
Medical
Dental
Vision
Life
Retirement
PTO
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for a professional and customer-focused Contact Center Representative to join our ...
Contact Center Representative
Killeen, TX · On-site
$16.25 - $21/hr
Medical
Dental
Vision
Life
Retirement
PTO
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for a professional and customer-focused Contact Center Representative to join our ...
Contact Center Representative
Hiawatha, IA · On-site
$16.50 - $21.25/hr
Medical
Dental
PTO
If you have call center, financial, and customer service experience, you will thrive in our ... To succeed as a Contact Center Representative, you will need strong communication skills, a ...
Quick apply
Contact Center Representative
Hiawatha, IA · On-site
$16.50 - $21.25/hr
Medical
Dental
PTO
If you have call center, financial, and customer service experience, you will thrive in our ... To succeed as a Contact Center Representative, you will need strong communication skills, a ...
Contact Center Representative
Hiawatha, IA · On-site
$16.50 - $21.25/hr
Medical
Dental
Retirement
PTO
If you have call center, financial, and customer service experience, you will thrive in our ... To succeed as a Contact Center Representative, you will need strong communication skills, a ...
Contact Center Representative
Hiawatha, IA · On-site
$16.50 - $21.25/hr
Medical
Dental
Retirement
PTO
If you have call center, financial, and customer service experience, you will thrive in our ... To succeed as a Contact Center Representative, you will need strong communication skills, a ...
Contact Center Representative
Fort Wayne, IN · On-site
$16.25 - $21/hr
Vision
Life
Retirement
PTO
Contact Center Representative Job Summary: The employee is responsible for providing courteous, efficient, and accurate member service which includes account opening. They will identify and address ...
Contact Center Representative
Fort Wayne, IN · On-site
$16.25 - $21/hr
Vision
Life
Retirement
PTO
Contact Center Representative Job Summary: The employee is responsible for providing courteous, efficient, and accurate member service which includes account opening. They will identify and address ...
Contact Center Representative
Hiawatha, IA · On-site
$16.50 - $21.25/hr
Medical
Dental
Retirement
PTO
If you have call center, financial, and customer service experience, you will thrive in our ... To succeed as a Contact Center Representative, you will need strong communication skills, a ...
Contact Center Representative
Hiawatha, IA · On-site
$16.50 - $21.25/hr
Medical
Dental
Retirement
PTO
If you have call center, financial, and customer service experience, you will thrive in our ... To succeed as a Contact Center Representative, you will need strong communication skills, a ...
Contact Center Representative
Dallas, TX · On-site
$17.50 - $22.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for a professional and customer-focused Contact Center Representative to join our ...
Contact Center Representative
Dallas, TX · On-site
$17.50 - $22.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for a professional and customer-focused Contact Center Representative to join our ...
Victors Home Solutions, Rogers Roofing, MHI Roofing, Semper Fi Roofing, King Quality, Bachman's Roof
Contact Center Representative
Plymouth, MI · On-site
$19/hr
Contact Center Representative Department: Marketing Employment Type: Full Time Location: Plymouth ... We love our customers. We love our work. Victors Home Solutions is looking for motivated ...
Victors Home Solutions, Rogers Roofing, MHI Roofing, Semper Fi Roofing, King Quality, Bachman's Roof
Contact Center Representative
Plymouth, MI · On-site
$19/hr
Contact Center Representative Department: Marketing Employment Type: Full Time Location: Plymouth ... We love our customers. We love our work. Victors Home Solutions is looking for motivated ...
Contact Center Representative
Wichita, KS · On-site
$13.25 - $17.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for a professional and customer-focused Contact Center Representative to join our ...
Contact Center Representative
Wichita, KS · On-site
$13.25 - $17.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for a professional and customer-focused Contact Center Representative to join our ...
Contact Center Representative
Savannah, GA · On-site
$13.75 - $17.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for a professional and customer-focused Contact Center Representative to join our ...
Contact Center Representative
Savannah, GA · On-site
$13.75 - $17.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for a professional and customer-focused Contact Center Representative to join our ...
Contact Center Representative
Las Cruces, NM · On-site
$12 - $14.10/hr
Medical
Dental
Vision
Life
Retirement
PTO
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for a professional and customer-focused Contact Center Representative to join our ...
Contact Center Representative
Las Cruces, NM · On-site
$12 - $14.10/hr
Medical
Dental
Vision
Life
Retirement
PTO
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for a professional and customer-focused Contact Center Representative to join our ...
CONTACT CENTER REPRESENTATIVE
Kennett Square, PA · On-site
$17.25 - $22.25/hr
Longwood Gardens is seeking seasonal, experienced Contact Center Representatives (Guest Admissions ... Exceptional customer service, communication, and hospitality skills * A clear, welcoming voice with ...
CONTACT CENTER REPRESENTATIVE
Kennett Square, PA · On-site
$17.25 - $22.25/hr
Longwood Gardens is seeking seasonal, experienced Contact Center Representatives (Guest Admissions ... Exceptional customer service, communication, and hospitality skills * A clear, welcoming voice with ...
Contact Center Representative
Las Cruces, NM · On-site
$12.75 - $16.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for a professional and customer-focused Contact Center Representative to join our ...
Contact Center Representative
Las Cruces, NM · On-site
$12.75 - $16.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... We are looking for a professional and customer-focused Contact Center Representative to join our ...
Contact Center Representative
Durand, MI · On-site
$10K/mo
Contact Center Representative Department Contact Center Reports To Contact Center Manager/VP of Member Experience/Chief Member Experience Officer Pay Classification Hourly FLSA Status Non-Exempt ...
Contact Center Representative
Durand, MI · On-site
$10K/mo
Contact Center Representative Department Contact Center Reports To Contact Center Manager/VP of Member Experience/Chief Member Experience Officer Pay Classification Hourly FLSA Status Non-Exempt ...
Contact Center Representative
Columbia, SC · On-site
$24/hr
Provide superior customer experience via incoming telephone calls in a fast-paced, automated, high-volume contact center environment * Assume ownership and timeliness in handling callers requests in ...
Contact Center Representative
Columbia, SC · On-site
$24/hr
Provide superior customer experience via incoming telephone calls in a fast-paced, automated, high-volume contact center environment * Assume ownership and timeliness in handling callers requests in ...
Customer Contact Center Rep information
See salary details
$10.82 - $12.28
4% of jobs
$12.28 - $13.75
9% of jobs
$14.87 is the 25th percentile. Wages below this are outliers.
$13.75 - $15.21
15% of jobs
$15.21 - $16.67
20% of jobs
The median wage is $16.80 / hr.
$16.67 - $18.14
19% of jobs
$18.80 is the 75th percentile. Wages above this are outliers.
$18.14 - $19.60
17% of jobs
$19.60 - $21.07
7% of jobs
$21.07 - $22.53
4% of jobs
$22.53 - $23.99
2% of jobs
$23.99 - $25.46
1% of jobs
$25.46 - $26.92
1% of jobs
$10
$18
$26
How much do customer contact center rep jobs pay per hour?
As of Aug 18, 2026, the average hourly pay for customer contact center rep in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.
What does a customer contact center rep do?
A Customer Contact Center Representative is responsible for handling incoming and outgoing communications with customers, usually via phone, email, or chat. They assist customers with questions, resolve issues, process orders, and provide information about products or services. These representatives play a key role in ensuring customer satisfaction by offering prompt and effective support. They may also document interactions and follow up on unresolved issues to ensure customer needs are met.
What are the key skills and qualifications needed to thrive as a customer contact center rep?
To thrive as a Customer Contact Center Rep, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is commonly required. Strong active listening, patience, and adaptability help you handle diverse customer interactions effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to the overall success of the contact center.
What are some common challenges faced by customer contact center reps and how can they be managed?
Customer Contact Center Representatives often encounter high call volumes, varied customer concerns, and occasionally challenging interactions. Successfully managing these challenges involves strong organizational skills, remaining patient under pressure, and utilizing available support resources such as knowledge bases or team leads. Effective communication and active listening are key to resolving issues efficiently and maintaining customer satisfaction. Regular team meetings and ongoing training also help reps stay updated and share strategies for handling difficult situations.
How do I become a customer contact center representative?
To become a customer contact center representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience, familiarity with call center software, and the ability to handle multiple tasks are often preferred. Some employers may require training or certification in customer service or related areas.
More about Customer Contact Center Rep jobs
What job categories do people searching Customer Contact Center Rep jobs look for?
The top searched job categories for Customer Contact Center Rep jobs are:
- Night Shift Expedia Call Center
- Work From Home Td Bank Call Center
- Overnight Call Center
- Full Time Royal Caribbean Call Center
- Part Time Call Center Spanish
- Benefits Service Center Representative
- Ups Customer Call Center
- Amazon Call Center
- Work From Home Spiritual Retreat Center
- Entry Level Medical Insurance Call Center
$15.75 - $20.25/hr
Full-time
Re-posted 18 days ago
Job description
Systems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services. Join our customer service team to discover a professionally and financially rewarding career in an exciting, fast-paced, and growing government-contracting industry!
We are hiring Tier 1 Contact Center Representatives to work at a site in Colorado Springs, CO location. Must be available to work between a shift during the hours of operation which are 2:30am to 7:30pm MST (7) days per week, 365 days per year. Shift schedules are 2:30am to 11am and 11am to 7:30pm including weekends and holidays. Please note, this position is an on-site position.
Call Center Representatives will be able to confer with customers by telephone to provide information and conduct research to resolve questions. They will verify that appropriate responses were provided to resolve customer inquiries and keep detailed records of customer interactions. Representatives will be able to use Customer Relationship Management (CRM) software as well as research extensive commercial and government databases.
Work Authorization/Security Clearance
- Must be a US Citizen and be able to obtain a public trust security clearance.
The successful applicant will have:
- Proven knowledge and experience in the principles and processes for providing customer service including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
- Must have knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar to produce clear documentation of calls.
- Call Center Reps will be adept at active listening, effective speaking skills to convey information effectively, be service oriented actively seeking ways to help and resolve problems.
- Must excel at reading comprehension understanding written work in work related documents.
- Must employ critical thinking skills using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
SII is an equal opportunity employer, offering competitive pay and performance-based incentives, including 10 paid holidays per year.
Must be able to pass a federal background check that inlcudes a credit check.