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Customer Category Manager Jobs (NOW HIRING)

Mitchell Companies

Category Manager

Shannon, MS · On-site

Support customer business reviews through data analysis, category recommendations, and sales presentations. * Retail Execution and Category Management * Develop shelf space plans and merchandising ...

Medela

Category Manager

Richmond, VA · Hybrid

  • Retirement

  • PTO

As Our Category Manager, You'll ... Analyze consumer, shopper, customer, market, and channel data to identify emerging trends, growth ...

New

Medela

Category Manager

Newark, NJ · Hybrid

  • Retirement

  • PTO

As Our Category Manager, You'll ... Analyze consumer, shopper, customer, market, and channel data to identify emerging trends, growth ...

New

Medela

Category Manager

Norfolk, VA · Hybrid

  • Retirement

  • PTO

As Our Category Manager, You'll ... Analyze consumer, shopper, customer, market, and channel data to identify emerging trends, growth ...

New

Zoro

Category Manager

Chicago, IL · Remote

Job Summary The Category Manager is responsible for managing assigned product categories and ... Identifies customer needs and improves the shopping experience through assortment, content, and ...

Medela

Category Manager

Philadelphia, PA · Hybrid

  • Retirement

  • PTO

As Our Category Manager, You'll ... Analyze consumer, shopper, customer, market, and channel data to identify emerging trends, growth ...

New

Medela

Category Manager

Mchenry, IL · Hybrid

As Our Category Manager, You'll ... Analyze consumer, shopper, customer, market, and channel data to identify emerging trends, growth ...

Medela

Category Manager

Charlotte, NC · Hybrid

  • Retirement

  • PTO

As Our Category Manager, You'll ... Analyze consumer, shopper, customer, market, and channel data to identify emerging trends, growth ...

New

CONVATEC GROUP PLC

Category Manager

Lexington, MA · Hybrid

You will develop fully integrated and customer/business-aligned Category Strategy(s) for the ... You will manage critical relationships (stakeholder and supplier) to ensure that Category ...

Medela

Category Manager

Raleigh, NC · Hybrid

  • Retirement

  • PTO

As Our Category Manager, You'll ... Analyze consumer, shopper, customer, market, and channel data to identify emerging trends, growth ...

New

Medela

Category Manager

Mchenry, IL · On-site

  • Retirement

  • PTO

As Our Category Manager, You'll ... Analyze consumer, shopper, customer, market, and channel data to identify emerging trends, growth ...

Bimbo Bakeries USA

Category Manager

Chicago, IL · On-site +1

$94K - $122K/yr

  • Retirement

The Category Manager is a professional who is the subject matter expert on shelving/ assortment ... Responsible for leading and delivering space management projects for all assigned customers.

Grupo Bimbo

Category Manager

Chicago, IL · On-site +1

$94K - $122K/yr

  • Retirement

The Category Manager is a professional who is the subject matter expert on shelving/ assortment ... Responsible for leading and delivering space management projects for all assigned customers.

''

Category Manager

Oakbrook Terrace, IL

$81K - $108K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Category Manager, you'll serve as the analytical engine and trusted category expert behind ... Build trusted partnerships with key retail customers and establish yourself as a category thought ...

McCain Foods Limited

Category Manager

Oakbrook Terrace, IL · On-site

$81K - $108K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Category Manager Position Type: Regular - Full-Time Requisition ID: 43513 About the role . As a ... Build trusted partnerships with key retail customers and establish yourself as a category thought ...

ConvaTec

Category Manager

Lexington, MA · Hybrid

You will develop fully integrated and customer/business-aligned Category Strategy(s) for the ... You will manage critical relationships (stakeholder and supplier) to ensure that Category ...

rockler

Category Manager

Hamel, MN · Hybrid

Summary of Position Category Manager's function as business leaders driving their categories to ... ensure customer satisfaction while increasing market penetration and competitive advantage.

Mativ

Category Manager

Alpharetta, GA · On-site

Category Manager Mativ is a global leader in specialty materials headquartered in Alpharetta ... Ability to prioritize appropriately to meet internal customer and company needs * Strong ...

Integrated Resources INC

Category Manager

Newark, NJ · On-site

The Category Manager II will be responsible for driving performance from the supply base and ... customer focus Proficiency with procurement systems including sourcing, contract management and ...

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Showing results 41-60

All JobsCustomer Category JobsCustomer Category Manager Jobs

Customer Category Manager information

See salary details

$36K

$93.4K

$134.5K

How much do customer category manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer category manager in the United States is $93,410.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $110,500.00 per year, depending on experience, location, and employer.

What is a customer category manager?

A Customer Category Manager is a professional responsible for overseeing and optimizing a specific category of products within a retail or distribution company, with a focus on meeting the needs of key customers or retail partners. They analyze sales data, market trends, and customer behavior to develop strategies that increase category performance and profitability. Their role often involves collaborating with sales, marketing, and supply chain teams to ensure the right products are available at the right time and place, while also building strong relationships with key customers.

How does a customer category manager typically collaborate with sales and marketing teams to drive category growth?

A Customer Category Manager works closely with both sales and marketing teams to align category strategies with customer needs and market trends. This collaboration often involves sharing data-driven insights, coordinating promotional activities, and developing tailored plans for key accounts. Regular meetings and joint planning sessions help to ensure that objectives are aligned, resources are optimized, and category growth initiatives are effectively executed. The role also requires adapting quickly to changing consumer behaviors and coordinating cross-functional efforts for successful product launches or category resets.

What are the key skills and qualifications needed to thrive as a customer category manager, and why are they important?

To thrive as a Customer Category Manager, you need strong analytical skills, a background in marketing or business, and experience in category management or retail, often supported by a relevant degree. Proficiency with data analysis tools like Nielsen, IRI, or SAP, and familiarity with planogram software are typically required. Excellent communication, negotiation, and relationship-building skills help you collaborate effectively with clients and cross-functional teams. These skills are crucial for optimizing product assortment, driving growth, and ensuring strategic alignment between the company and key customers.

What is the difference between Customer Category Manager vs Customer Service Manager?

AspectCustomer Category ManagerCustomer Service Manager
Primary FocusManaging product categories, developing strategies to optimize sales and profitabilityOverseeing customer service operations, ensuring customer satisfaction and support
Required SkillsMarket analysis, category management, sales strategiesCustomer relations, communication, problem-solving
Work EnvironmentRetail, FMCG, e-commerce companiesCall centers, retail stores, service departments
Common CertificationsCategory Management certifications, business or marketing degreesCustomer service certifications, communication or management training

The Customer Category Manager focuses on product categories and sales strategies, while the Customer Service Manager emphasizes customer support and satisfaction. Both roles are vital in retail and consumer industries but serve different functions within the customer experience and sales process.

What cities are hiring for Customer Category Manager jobs?

Cities with the most Customer Category Manager job openings:

What states have the most Customer Category Manager jobs?

States with the most job openings for Customer Category Manager jobs include:

What job categories do people searching Customer Category Manager jobs look for?

The top searched job categories for Customer Category Manager jobs are:

Customer Category Manager jobs near you
Infographic showing various Customer Category Manager job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $93,410 per year, or $44.9 per hour.

Category Manager

Mitchell Companies

Shannon, MS • On-site

Full-time

Posted 5 days ago

Job description

JOB DESCRIPTION

Position: Category Manager

Reports to: Corporate Sales Director

Job Summary

The Location Category Manager is responsible for driving profitable growth across assigned beverage categories through strategic category management, supplier collaboration, sales execution, inventory management, and retail merchandising. This role partners with suppliers, sales leadership, and cross-functional teams to develop and execute annual business plans, optimize shelf space, manage promotional programs, support new product introductions, and ensure effective inventory and distribution strategies. The Location Category Manager provides leadership and analytical insights to maximize category performance and achieve company and supplier objectives.

Essential Duties and Responsibilities

  1. Category Strategy and Business Planning
  • Develop and execute strategies and tactics to support profitable growth of assigned categories.
  • Create, manage, and execute Annual Business Plans in collaboration with suppliers and internal leadership.
  • Identify market opportunities and recommend initiatives to increase sales, profitability, and market share.
  • Monitor category performance and adjust strategies based on business results and market trends.
  • Collaborate with suppliers to align category objectives with company goals.
  1. Sales Program and Supplier Management
  • Develop and execute supplier sales programs, promotions, incentives, and special events.
  • Manage supplier marketing budgets, including point-of-sale (POS) materials, promotional activities, and incentive programs.
  • Coordinate supplier priorities and ensure execution of strategic initiatives.
  • Build annual promotional calendars and marketing plans for assigned brands.
  • Evaluate program effectiveness and recommend improvements to maximize return on investment.
  1. Sales Leadership and Business Support
  • Lead, motivate, and support the sales team in achieving category sales objectives.
  • Train sales representatives on new products, programs, and sales initiatives.
  • Develop sales materials and program guides to support field execution.
  • Conduct ride-withs with sales representatives and team leaders to reinforce execution and identify opportunities.
  • Support customer business reviews through data analysis, category recommendations, and sales presentations.
  1. Retail Execution and Category Management
  • Develop shelf space plans and merchandising strategies that maximize category performance and comply with supplier standards, including Anheuser-Busch merchandising guidelines.
  • Identify product placement, distribution, and display opportunities within assigned accounts.
  • Conduct retail market visits to evaluate execution and recommend improvements.
  • Develop reset proposals and merchandising recommendations for key accounts.
  • Update displays and promotional activities according to the sales and marketing calendar.
  1. Inventory and Distribution Management
  • Manage supplier inventory levels to maintain appropriate days of supply while minimizing out-of-stock and excess inventory situations.
  • Recommend product assortments, package configurations, SKU additions, and SKU rationalization based on sales performance.
  • Support new product launches and line extensions through effective planning and execution.
  • Collaborate with suppliers, operations, and sales teams on pricing, forecasting, and distribution strategies.
  • Monitor inventory performance and recommend corrective actions to achieve business objectives.

Qualifications

  • High school diploma required; Bachelor's degree in Business, Marketing, Management, or a related field preferred.
  • Three to five years of experience in beer, beverage, or consumer packaged goods sales with a supplier or wholesaler preferred.
  • Strong analytical and problem-solving skills.
  • Understanding of financial concepts including gross profit, inventory management, and days of supply.
  • Ability to manage multiple priorities while working independently.
  • Strong leadership, coaching, and team development skills.
  • Excellent communication and presentation skills.
  • Proficiency in Microsoft Excel, PowerPoint, and other Microsoft Office applications.
  • Experience with sales reporting, category management, and business planning tools preferred.

Physical Requirements

  • Ability to sit and work at a computer for extended periods.
  • Ability to stand, walk, and conduct retail market visits for extended periods.
  • Ability to lift and carry materials weighing up to 25 pounds.
  • Ability to operate a motor vehicle and travel regularly within assigned markets.
  • Occasional overnight travel may be required for supplier meetings, training, or business events.

Work Environment

  • Combination of office-based work and field sales environment.
  • Frequent travel within assigned territory to customer accounts and supplier meetings.
  • Standard Monday–Friday work schedule with occasional evening or weekend work based on business needs and special events.

Additional Information

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to assign or reassign other related duties and responsibilities as needed to meet organizational needs.

Equal Employment Opportunity Statement

Mitchell Companies is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.


Employment offers are conditional and subject to the satisfactory completion of a background check and drug screening. Failure to meet the company’s established criteria may result in withdrawal of the employment offer.