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Customer Category Manager Jobs (NOW HIRING)

Campbell's

Category Manager, Convenience

Dallas, TX · On-site +1

As a member of the Campbell Snacks Category Management Team, the Category Manager, Convenience will ... Responsible for developing customer specific presentation of relevant consumer insights ...

Campbell's

Category Manager, Convenience

Charlotte, NC · On-site +1

As a member of the Campbell Snacks Category Management Team, the Category Manager, Convenience will ... Responsible for developing customer specific presentation of relevant consumer insights ...

MCNAUGHTON MCKAY GROUP

Category Manager

Suwanee, GA · Hybrid

Our empowered team provides the support, insight and scalable solutions needed to navigate today's demands and solve our customers' most complex challenges. Role Purpose: The Category Manager is ...

Campbell's

Category Manager, Kroger

Cincinnati, OH

Category Manager, Kroger How you will make history here... Imagine ...working for a company that ... Support the development of category strategy andassistthe customer with integrated category ...

MCNAUGHTON MCKAY GROUP

Category Manager

Houston, TX · Hybrid

Our empowered team provides the support, insight and scalable solutions needed to navigate today's demands and solve our customers' most complex challenges. Role Purpose: The Category Manager is ...

Millennium-

Category Manager

Delavan, WI · On-site

As our Category Manager, you'll drive strategic growth through effective supplier relationship ... This role will negotiate skillfully, fostering win/win outcomes that enhance customer satisfaction ...

Integrated Resources INC

Category Manager

Newark, NJ · On-site

The Category Manager II will be responsible for driving performance from the supply base and ... customer focus Proficiency with procurement systems including sourcing, contract management and ...

R.W. Zant

Category Manager

Los Angeles, CA · On-site

$95K - $115K/yr

Manage and grow a personal book of business ... Partner with sales teams on customer strategy and category expansion * Conduct product ...

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Customer Category Manager information

See salary details

$36K

$93.4K

$134.5K

How much do customer category manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for customer category manager in the United States is $93,410.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $110,500.00 per year, depending on experience, location, and employer.

What is a Customer Category Manager?

A Customer Category Manager is a professional responsible for overseeing and optimizing a specific category of products within a retail or distribution company, with a focus on meeting the needs of key customers or retail partners. They analyze sales data, market trends, and customer behavior to develop strategies that increase category performance and profitability. Their role often involves collaborating with sales, marketing, and supply chain teams to ensure the right products are available at the right time and place, while also building strong relationships with key customers.

What are the key skills and qualifications needed to thrive as a Customer Category Manager, and why are they important?

To thrive as a Customer Category Manager, you need strong analytical skills, a background in marketing or business, and experience in category management or retail, often supported by a relevant degree. Proficiency with data analysis tools like Nielsen, IRI, or SAP, and familiarity with planogram software are typically required. Excellent communication, negotiation, and relationship-building skills help you collaborate effectively with clients and cross-functional teams. These skills are crucial for optimizing product assortment, driving growth, and ensuring strategic alignment between the company and key customers.

What is the difference between Customer Category Manager vs Customer Service Manager?

AspectCustomer Category ManagerCustomer Service Manager
Primary FocusManaging product categories, developing strategies to optimize sales and profitabilityOverseeing customer service operations, ensuring customer satisfaction and support
Required SkillsMarket analysis, category management, sales strategiesCustomer relations, communication, problem-solving
Work EnvironmentRetail, FMCG, e-commerce companiesCall centers, retail stores, service departments
Common CertificationsCategory Management certifications, business or marketing degreesCustomer service certifications, communication or management training

The Customer Category Manager focuses on product categories and sales strategies, while the Customer Service Manager emphasizes customer support and satisfaction. Both roles are vital in retail and consumer industries but serve different functions within the customer experience and sales process.

How does a Customer Category Manager typically collaborate with sales and marketing teams to drive category growth?

A Customer Category Manager works closely with both sales and marketing teams to align category strategies with customer needs and market trends. This collaboration often involves sharing data-driven insights, coordinating promotional activities, and developing tailored plans for key accounts. Regular meetings and joint planning sessions help to ensure that objectives are aligned, resources are optimized, and category growth initiatives are effectively executed. The role also requires adapting quickly to changing consumer behaviors and coordinating cross-functional efforts for successful product launches or category resets.
What cities are hiring for Customer Category Manager jobs? Cities with the most Customer Category Manager job openings:
What states have the most Customer Category Manager jobs? States with the most job openings for Customer Category Manager jobs include:
What job categories do people searching Customer Category Manager jobs look for? The top searched job categories for Customer Category Manager jobs are:
Customer Category Manager jobs near you
Infographic showing various Customer Category Manager job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $93,410 per year, or $44.9 per hour.
Category Development Manager

Category Development Manager

The Hain Celestial Group Inc

Hoboken, NJ • On-site

Full-time

Posted 17 days ago

Job description

Role Purpose:

The Category Development Manager closely monitors key industry trends, category performance, and competitive activity nationally. This role will partner with innovation, marketing, trade strategy, RGM, customer category insights, & sales functions to develop, lead, and communicate fact-based analysis and insights to drive fiscal objectives.

Essential Duties and Responsibilities:

  • Supports Hain Celestial's breadth of brands by acting as the category subject matter expert for Field Sales and internal cross-functional partners; role possesses deep knowledge of brands and brands' strategies across categories in which we compete.
  • Proficiency in interpreting shopper and consumer research to identify category opportunities, leading to development of solutions which unlock or accelerate growth.
  • Development and management of the national assortment & shelving strategies while consistently monitoring performance to ensure objectives are met.
  • Develop short and long-term category objectives aimed at delivering incremental buyers, trips and units.
  • Establish credibility within industry as thought leader in category management by gaining strategic category partnerships through demonstration of category and consumer expertise.
  • Establish strong, multi-level working relationships with our customers based on mutual trust and integrity.
  • Leveraging insights and resources through the utilization of a broad range of data sources (Circana, Nielsen, Scintilla, SPINS, 84.51, etc...) to develop strategies & merchandising recommendations to our retail partners.
  • Synthesize information and insights into selling stories, category and business reviews.
  • Deliver "gold standard" category presentations to Customer Category team to utilize with retailers and distributors to further build partnerships and grow our core categories.
  • Assist Customer Category team in their strategic customer category review processes via utilization of category analysis, shopper insights and available analytic tools.
  • Contributes to commercialization of in-market insights during monthly business performance review cycle.
  • Provides general analytical support and guidance for the sales, commercials, & brand team.

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