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Customer Category Manager Jobs (NOW HIRING)

Jobtailor

NY · On-site

$75 - $110/hr

Responsible for developing customer specific presentation of relevant consumer insights ... Bachelor's Degree required * 3+ years' experience in Category Management or data analytics role in ...

NAPA Auto Parts

Category Manager

Atlanta, GA · On-site

Category Manager- Vehicle Control REPORTING RELATIONSHIP: This role reports to the Director ... Translate customer, field sales, and market insights into actionable category strategies that drive ...

Texas Petroleum Group

Category Manager

Houston, TX · On-site

Our friendly team provides great customer service while supporting our employees with growth ... Position Summary: The purpose of the Category Manager is to optimize the performance of the ...

MCNAUGHTON MCKAY GROUP

Category Manager

Suwanee, GA · Hybrid

Our empowered team provides the support, insight and scalable solutions needed to navigate today's demands and solve our customers' most complex challenges. Role Purpose: The Category Manager is ...

Medela

Category Manager

Atlanta, GA · Hybrid

As Our Category Manager, You'll ... Analyze consumer, shopper, customer, market, and channel data to identify emerging trends, growth ...

MCNAUGHTON MCKAY GROUP

Category Manager

Houston, TX · Hybrid

Our empowered team provides the support, insight and scalable solutions needed to navigate today's demands and solve our customers' most complex challenges. Role Purpose: The Category Manager is ...

Medela

Category Manager

Mchenry, IL · Hybrid

As Our Category Manager, You'll ... Analyze consumer, shopper, customer, market, and channel data to identify emerging trends, growth ...

Medela

Category Manager

Boston, MA · Hybrid

As Our Category Manager, You'll ... Analyze consumer, shopper, customer, market, and channel data to identify emerging trends, growth ...

Mitchell Companies

Category Manager

Shannon, MS · On-site

Support customer business reviews through data analysis, category recommendations, and sales presentations. * Retail Execution and Category Management * Develop shelf space plans and merchandising ...

Medela

Category Manager

Newark, NJ · Hybrid

As Our Category Manager, You'll ... Analyze consumer, shopper, customer, market, and channel data to identify emerging trends, growth ...

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Customer Category Manager information

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$36K

$93.4K

$134.5K

How much do customer category manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for customer category manager in the United States is $93,410.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $110,500.00 per year, depending on experience, location, and employer.

What is a customer category manager?

A Customer Category Manager is a professional responsible for overseeing and optimizing a specific category of products within a retail or distribution company, with a focus on meeting the needs of key customers or retail partners. They analyze sales data, market trends, and customer behavior to develop strategies that increase category performance and profitability. Their role often involves collaborating with sales, marketing, and supply chain teams to ensure the right products are available at the right time and place, while also building strong relationships with key customers.

How does a customer category manager typically collaborate with sales and marketing teams to drive category growth?

A Customer Category Manager works closely with both sales and marketing teams to align category strategies with customer needs and market trends. This collaboration often involves sharing data-driven insights, coordinating promotional activities, and developing tailored plans for key accounts. Regular meetings and joint planning sessions help to ensure that objectives are aligned, resources are optimized, and category growth initiatives are effectively executed. The role also requires adapting quickly to changing consumer behaviors and coordinating cross-functional efforts for successful product launches or category resets.

What are the key skills and qualifications needed to thrive as a customer category manager, and why are they important?

To thrive as a Customer Category Manager, you need strong analytical skills, a background in marketing or business, and experience in category management or retail, often supported by a relevant degree. Proficiency with data analysis tools like Nielsen, IRI, or SAP, and familiarity with planogram software are typically required. Excellent communication, negotiation, and relationship-building skills help you collaborate effectively with clients and cross-functional teams. These skills are crucial for optimizing product assortment, driving growth, and ensuring strategic alignment between the company and key customers.

What is the difference between Customer Category Manager vs Customer Service Manager?

AspectCustomer Category ManagerCustomer Service Manager
Primary FocusManaging product categories, developing strategies to optimize sales and profitabilityOverseeing customer service operations, ensuring customer satisfaction and support
Required SkillsMarket analysis, category management, sales strategiesCustomer relations, communication, problem-solving
Work EnvironmentRetail, FMCG, e-commerce companiesCall centers, retail stores, service departments
Common CertificationsCategory Management certifications, business or marketing degreesCustomer service certifications, communication or management training

The Customer Category Manager focuses on product categories and sales strategies, while the Customer Service Manager emphasizes customer support and satisfaction. Both roles are vital in retail and consumer industries but serve different functions within the customer experience and sales process.

What cities are hiring for Customer Category Manager jobs?

Cities with the most Customer Category Manager job openings:

What states have the most Customer Category Manager jobs?

States with the most job openings for Customer Category Manager jobs include:

What job categories do people searching Customer Category Manager jobs look for?

The top searched job categories for Customer Category Manager jobs are:

Customer Category Manager jobs near you
Infographic showing various Customer Category Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $93,410 per year, or $44.9 per hour.

Customer Insights & Category Manager

Buffalo, NY • On-site

Rosina Food Products, Inc.
Food and Drink Manufacturing • 51 - 200 employees

7.8

Company rating: 7.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

109th of 443 rated food and drinks producers

Great coworkers

People enjoy working here

Good employer

Learn more about Rosina Food Products, Inc.external

$90K - $110K/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Rosina Food Products, Inc.
Buffalo, NY
Full-Time | Exempt
$90,000 - $110,000 per year

Rosina Food Products is seeking a strategic and analytical Customer Insights & Category Manager to join our Sales & Marketing team. This role is ideal for someone who enjoys turning data into actionable business strategies while partnering closely with Sales, Marketing, and retail customers.

You'll play a key role in helping grow our Meatball and Pasta categories by combining customer insights, syndicated data, shopper analytics, and category management best practices to develop recommendations that drive business growth.

This position offers excellent career growth and the opportunity to develop into a senior commercial leadership role within our organization.

What You'll Do

Category Strategy

  • Develop category growth strategies using syndicated and retailer data.
  • Identify category, shopper, and marketplace trends.
  • Build customer-specific recommendations for assortment, pricing, merchandising, promotions, and shelf optimization.
  • Monitor competitive activity and identify opportunities for growth.
  • Support innovation, new product launches, and distribution expansion.

Customer & Market Insights

  • Deliver meaningful customer and market insights that support strategic business decisions.
  • Develop dashboards and recurring business reports for Sales, Marketing, and Leadership.
  • Analyze customer performance, market share, distribution, pricing, and promotional effectiveness.
  • Translate complex data into clear business recommendations and executive presentations.
  • Support annual planning, strategic initiatives, and new product development through data-driven analysis.

Customer Partnership

  • Partner with retail customers and internal sales teams to deliver category reviews and business updates.
  • Participate in customer meetings and present category recommendations backed by data.
  • Support Joint Business Planning, line reviews, assortment discussions, and merchandising initiatives.
  • Build collaborative relationships with retail merchandising and category teams.

Reporting & Analytics

  • Utilize Circana (IRI), NielsenIQ, Retail Link, retailer POS data, and other syndicated data sources.
  • Create reports and dashboards using Excel, Power BI, and presentation tools.
  • Analyze business performance and identify opportunities to improve category performance.
  • Recommend improvements to reporting tools, analytics, and category management processes.

Qualifications

Required

  • Bachelor's degree in Business, Marketing, Economics, Finance, Analytics, or a related field.
  • 3–5+ years of experience in:
    • Category Management
    • Customer Insights
    • Shopper Insights
    • Category Analytics
    • Sales Strategy
    • Consumer Packaged Goods (CPG)
  • Experience utilizing syndicated data such as:
    • Circana (IRI)
    • NielsenIQ
    • Retailer POS data
    • Walmart Retail Link
  • Advanced Microsoft Excel and PowerPoint skills.
  • Excellent analytical, presentation, and communication skills.
  • Ability to translate data into actionable business recommendations.

Preferred

  • Experience with Power BI or Tableau.
  • Experience with planogram software (Blue Yonder, Apollo, or similar).
  • Experience working directly with retailers and customer category teams.
  • MBA or advanced degree preferred.
  • Experience within the food, grocery, or CPG industry.

What You'll Bring

We're looking for someone who:

  • Thinks strategically while remaining highly analytical.
  • Enjoys solving business challenges through data.
  • Can confidently present insights to customers and leadership.
  • Builds strong partnerships across Sales, Marketing, and Customer teams.
  • Is curious, proactive, and continuously looking for opportunities to grow the business.

Travel

Minimal travel is expected. Occasional travel may be required for customer meetings, retailer visits, category reviews, and industry events.

Why Rosina?

At Rosina Food Products, you'll have the opportunity to influence business strategy, partner with nationally recognized retailers, and help shape the future of our brands. We believe in developing our people and providing opportunities for continued career growth.

Benefits

  • Competitive Salary ($90,000–$110,000)
  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off & Paid Holidays
  • Company Paid Life Insurance
  • Employee Assistance Program
  • Professional Development & Career Growth
  • Family-Owned Company with a Collaborative Culture

What Rosina Food Products employees say

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