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Customer Care Representative Jobs in Spring, TX (NOW HIRING)

Drees Homes

Customer Care/Warranty Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Responsibilities/QualificationsDrees Homes, one of the largest privately-owned homebuilders in the nation, is looking for a Customer Care Representative as we grow in our Houston, TX Division. We're ...

U-Haul

U-Box Customer Care Representative (CDL)

Houston, TX · On-site

$15.25 - $20.75/hr

If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that ...

U-Haul

U-Box Customer Care Representative (CDL)

Houston, TX · On-site

$15.25 - $20.75/hr

If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that ...

U-Haul

U-Box Customer Care Representative (CDL)

Houston, TX · On-site

$15.25 - $20.75/hr

If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that ...

Halma plc

Customer Care Manager

Houston, TX · On-site

The Customer Care Manager (CCM) will lead TSI's customer service and sales support functions ... Support onboarding and enablement of distribution partners and new sales representatives * Identify ...

Circle K

Customer Service Representative

Montgomery, TX · On-site

$13 - $17.75/hr

Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ...

Circle K

Customer Service Representative

Tomball, TX · On-site

$15.25 - $20.50/hr

Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ...

Circle K

Customer Service Representative

Cleveland, TX · On-site

$14.50 - $19.75/hr

Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ...

Circle K

Customer Service Representative

Kingwood, TX · On-site

$14 - $19/hr

Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ...

Circle K

Customer Service Representative

Splendora, TX · On-site

$14.25 - $19.25/hr

Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ...

Circle K

Customer Service Representative

Conroe, TX · On-site

$14.25 - $19.50/hr

Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ...

Circle K

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ...

Circle K

Customer Service Representative

Spring, TX · On-site

$13.50 - $18.50/hr

Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ...

Circle K

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ...

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Showing results 21-40

All JobsCustomer Care Representative JobsCustomer Care Representative Jobs in Spring, TX

Customer Care Representative information

See Spring, TX salary details

$8

$16

$23

How much do customer care representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer care representative in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What is a customer care representative?

A Customer Care Representative is a professional responsible for assisting customers with inquiries, complaints, or issues related to a company's products or services. They communicate with customers via phone, email, chat, or in person to provide information, resolve problems, and ensure customer satisfaction. Their duties often include answering questions, processing orders or returns, and documenting customer interactions. Customer Care Representatives play a key role in maintaining positive relationships between a company and its clients.

Is remote customer care representative a stressful job?

A remote customer care representative role can be stressful due to high call volumes, dealing with difficult customers, and meeting performance metrics. However, some find the flexible environment and ability to work from home reduce overall stress levels, especially with proper training and time management skills.

What challenges might a customer care representative face when handling difficult customer interactions, and how are these typically managed?

Customer Care Representatives often encounter challenging situations, such as handling upset or frustrated customers. These situations require patience, active listening, and effective communication to resolve issues and maintain customer satisfaction. Most organizations provide training and support resources, such as escalation procedures and team leads, to help representatives manage these interactions professionally. Additionally, regular team meetings and feedback sessions are common, offering representatives opportunities to share experiences and strategies for improvement.

What are the key skills and qualifications needed to thrive as a customer care representative, and why are they important?

To thrive as a Customer Care Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is often required. Patience, active listening, and a positive attitude help you connect with customers and resolve their issues effectively. These skills and qualities are crucial for delivering outstanding customer experiences and maintaining company reputation.
More about Customer Care Representative jobs
What are popular job titles related to Customer Care Representative jobs in Spring, TX? For Customer Care Representative jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Customer Care Representative jobs in Spring, TX look for? The top searched job categories for Customer Care Representative jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Care Representative jobs? Cities near Spring, TX with the most Customer Care Representative job openings:
Customer Care Representative jobs near you
Infographic showing various Customer Care Representative job openings in Spring, TX as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $34,792 per year, or $16.7 per hour.

Customer Care/Warranty Representative

Drees Homes

Houston, TX • On-site

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Drees Homes rating

7.9

Company rating: 7.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Overview

Drees Homes is a family-owned home builder with a passion for making custom homes easy. For over 95 years, we've cared for our employees and customers- earning recognition as the 19th largest privately owned builder in the country and building a culture of long-tenured employees.

We are proud to be a four-time U.S. Best Managed Company (2022-2025), a distinction sponsored by Deloitte Private and The Wall Street Journal, and to be Great Place to Work certified for the past four years.

Enrich your career at a company that values integrity, excellence, opportunity, stability, and success.

Headquartered in Fort Mitchell, Kentucky, Drees operates in twelve metropolitan areas: Greater Cincinnati (including Northern Kentucky), Cleveland, and Columbus, Ohio; Austin, Dallas, Houston, and San Antonio, Texas; Indianapolis, Indiana; Jacksonville, Florida; Nashville, Tennessee; Raleigh, North Carolina; and Washington, D.C.

Responsibilities/QualificationsDrees Homes, one of the largest privately-owned homebuilders in the nation, is looking for a Customer Care Representative as we grow in our Houston, TX Division. We're seeking customer centric individuals and we are willing to train the right candidate! This is an important position within Drees Homes. If you possess all or some of the below listed knowledge and skills, we want to hear from you!  Key Responsibilities:
  • Complete assigned warranty service requests within the guidelines of company policy
  • Follow up on all warranty requests to vendors/contractors to ensure prompt service to the customer
  • Evaluate all customer complaints and report solutions
  • Conduct 60-day and yearly Customer Orientations
  • Keep the customer care system up-to-date and accurate
  • Recommend changes that will improve processes
  • Monitor and respond to email and voice mail messages daily
  • Comply with the "Warranty On Call" procedure
 Knowledge and Skills:
  • Ability to diplomatically and effectively handle stressful customer situations, including conflict resolution
  • Excellent verbal and written communication skills with internal and external customers
  • General knowledge of residential construction and the homebuilding process
  • Basic computer skills, experience using an iPad preferred
  • Must be organized, detail-minded, and adaptable
  • Self-driven and able to work independently
  • Ability to follow through to a satisfactory conclusion
  • Customer oriented, outgoing, dependable & ethical
  • Punch-out skills, hands on repair skills - paint, drywall, carpentry, etc. helpful
  • Problem solving abilities with excellent follow-up skills
  • Previous customer care experience preferred
 Requirements:
  • High School diploma is required; Construction or other related college degree a plus
  • Must have reliable transportation
 Premier Benefits to Support YOU:We offer a comprehensive benefits package, including:
  • Medical, dental and vision
  • Life, AD&D, and critical illness insurance
  • Wellness rewards
  • 401(k) savings plan
  • Profit Sharing
  • Paid time off increasing with tenure
  • Tuition reimbursement
  • Long and short disability and Parental leave
  • Employee discount program on the purchase of a Drees Home
  • Employee Assistance Program and much more!
  The typical schedule of this position will be Monday - Friday 8 AM to 5 PM, plus additional hours as necessary.  Excellent hourly rate, bonus potential, plus a comprehensive benefit package including profit sharing & 401(k) plans.Summary

Excellent salary and bonus potential.Join a special team that works together to make Drees a successful company and a rewarding place to work!

Employment Type: FULL_TIME

What Drees Homes employees say

Pay

Hours and flexibility

Workplace

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