ZipRecruiter

Log In

1

Online Chat Representative Jobs in Spring, TX (NOW HIRING)

SeniorHealthPro

Customer Service Representative

Houston, TX

$15.25 - $20.75/hr

Summary The Customer Service Representative is responsible for providing effective customer service ... Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.

next page

Showing results 1-20

All JobsOnline Chat Representative JobsOnline Chat Representative Jobs in Spring, TX

Online Chat Representative information

See Spring, TX salary details

$10

$18

$30

How much do online chat representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for online chat representative in Spring, TX is $18.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.53 per hour, depending on experience, location, and employer.

What is an online chat representative?

Online Chat Representatives are customer service professionals who assist customers via live chat on websites, apps, or social media platforms. They answer questions, resolve issues, provide product or service information, and help with orders or technical support in real time. Their goal is to ensure a positive customer experience by offering quick and effective solutions through written communication.

What are the key skills and qualifications needed to thrive as an online chat representative?

To thrive as an Online Chat Representative, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are soft skills that help representatives stand out. These skills ensure efficient resolution of customer inquiries, high satisfaction levels, and effective support in a fast-paced digital environment.

What are some common challenges faced by online chat representatives, and how can they be effectively managed?

Online Chat Representatives often handle multiple conversations simultaneously, which can be challenging when trying to provide timely, accurate, and personalized responses. Managing high chat volumes, dealing with frustrated customers, and maintaining a positive tone are key hurdles. Effective multitasking, strong written communication skills, and familiarity with chat support platforms help representatives succeed. Many companies provide training and team support to help new hires develop these skills and manage stress in a fast-paced environment.

What are the most commonly searched types of Chat Representative jobs in Spring, TX?

The most popular types of Chat Representative jobs in Spring, TX are:

What are popular job titles related to Online Chat Representative jobs in Spring, TX?

For Online Chat Representative jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Online Chat Representative jobs in Spring, TX look for?

The top searched job categories for Online Chat Representative jobs in Spring, TX are:

What cities near Spring, TX are hiring for Online Chat Representative jobs?

Cities near Spring, TX with the most Online Chat Representative job openings:

Online Chat Representative jobs near you
Infographic showing various Online Chat Representative job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $39,256 per year, or $18.9 per hour.

Customer Service Representative

SeniorHealthPro

Houston, TX

$15.25 - $20.75/hr

Full-time

Posted 28 days ago

Job description

Summary

The Customer Service Representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.

Responsibilities

  • Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
  • Research, prioritize and resolve customer issues in a timely and accurate fashion.
  • Maintain documentation of customer inquiries and responses for future reference.
  • Direct or route customer calls to appropriate personnel for assistance.
  • Handle dissatisfied customers politely and professionally.
  • Track and follow up all customer requests promptly.
  • Maintain broad knowledge of all company products, services, and promotions.
  • Identify and implement a new process plan to improve customer support service.
  • Manage a large volume of customer calls in a friendly and courteous manner.
  • Provide outstanding customer service.
  • Greet and address customers in a friendly and respectful way.
  • Maintain procedures and processes for first-level problem determination.
  • Work with product and sales teams to address and resolve customer issues efficiently.
  • Return customer calls promptly to ensure customer satisfaction.

Requirements

  • Excellent customer service skills
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment
  • Professional telephone manner and email etiquette
  • Ability to properly use a web browser
  • Good problem-solving skills
  • Must be a team player
  • Good PC & data entry skills
  • Strong interpersonal skills
  • Requires high school education or general education degree (GED).
  • Minimum of one (1) year use of Microsoft Excel and Outlook.
  • Minimum of two (2) years of customer service experience.

Apply