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Online Chat Representative Jobs in Spring, TX (NOW HIRING)

Customer Experience Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Experience Representatives are responsible for helping customers on the phone, by email, live chat, or in person with all of their product or account needs. This requires a thorough ...

Customer Experience Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Experience Representatives are responsible for helping customers on the phone, by email, live chat, or in person with all of their product or account needs. This requires a thorough ...

Online Sales Specialist

Houston, TX

$20.25 - $27.50/hr

... representing the company as a knowledgeable professional. Primary Responsibilities ... Respond promptly and professionally to inbound leads from phone calls, emails, chat, and website ...

Customer Service Representative

New Caney, TX · On-site

$13.50 - $18.50/hr

As a customer service representative, your responsibilities include, but are not limited to ... Key Responsibilities: * - Respond to customer inquiries via phone, email, and chat in a friendly ...

Customer Service Representative

Conroe, TX

$13.75 - $18.50/hr

We are hiring a full-time Customer Service Representative in Conroe, TX for a role where you'll be ... Familiarity with live chat and social media support channels * Bilingual speaking abilities Join ...

Customer Service Representative

Conroe, TX · On-site

$13.75 - $18.50/hr

We are hiring a full-time Customer Service Representative in Conroe, TX for a role where you'll be ... platformsFamiliarity with live chat and social media support channelsBilingual speaking ...

Showing results 21-40

Online Chat Representative information

See Spring, TX salary details

$10

$18

$30

How much do online chat representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for online chat representative in Spring, TX is $18.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.53 per hour, depending on experience, location, and employer.

What is an online chat representative?

Online Chat Representatives are customer service professionals who assist customers via live chat on websites, apps, or social media platforms. They answer questions, resolve issues, provide product or service information, and help with orders or technical support in real time. Their goal is to ensure a positive customer experience by offering quick and effective solutions through written communication.

What are the key skills and qualifications needed to thrive as an online chat representative?

To thrive as an Online Chat Representative, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are soft skills that help representatives stand out. These skills ensure efficient resolution of customer inquiries, high satisfaction levels, and effective support in a fast-paced digital environment.

What are some common challenges faced by online chat representatives, and how can they be effectively managed?

Online Chat Representatives often handle multiple conversations simultaneously, which can be challenging when trying to provide timely, accurate, and personalized responses. Managing high chat volumes, dealing with frustrated customers, and maintaining a positive tone are key hurdles. Effective multitasking, strong written communication skills, and familiarity with chat support platforms help representatives succeed. Many companies provide training and team support to help new hires develop these skills and manage stress in a fast-paced environment.

What are the most commonly searched types of Chat Representative jobs in Spring, TX?

The most popular types of Chat Representative jobs in Spring, TX are:

What are popular job titles related to Online Chat Representative jobs in Spring, TX?

For Online Chat Representative jobs in Spring, TX, the most frequently searched job titles are:

What cities near Spring, TX are hiring for Online Chat Representative jobs?

Cities near Spring, TX with the most Online Chat Representative job openings:

Infographic showing various Online Chat Representative job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $39,256 per year, or $18.9 per hour.

Online Support - Customer Service Rep

Resource Consultings Services Inc

Houston, TX • On-site

$15.25 - $20.75/hr

Contractor

Re-posted 26 days ago


Job description

Role: Online Support - Customer Service Rep

Location: La Porte, TX (Hybrid 2 days/week)

Duration: 12+ month

Job Description:

This role involves providing customer support through Salesforce to assist with common user issues and ensuring efficient communication between customers and internal teams.

Responsibilities:

• Use Salesforce to respond to incoming customer inquiries efficiently

• Liaise with internal product specialists for technical support

• Resolve user issues by identifying, analyzing, and diagnosing problems

• Determine customer requirements for online account configuration

• Coordinate user training for both internal and customer personnel

• Review support analytics for utilization and recommendations at a customer level

• Perform other duties as assigned

Mandatory Skills:

• Undergraduate degree in Business, Information Systems, or equivalent work experience

• Two or more years in customer service or inside sales

• Knowledge and use of Salesforce

• Demonstrated competence in using computers and software applications

• Problem-solving and troubleshooting experience

• Proven oral, written, and presentation skills

• Demonstrated organization, customer service, and people skills

Nice-to-Have Skills:

• Willingness and ability to travel within and outside work location

• Ability to work alternate work schedules for different time zones