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Customer Care Representative Jobs in Reno, NV (NOW HIRING)

CVS Health

Customer Service Representative

Carson City, NV · On-site

$17 - $31.30/hr

At CVS Health ® , you'll be surrounded by passionate colleagues who care deeply, innovate with ... We are seeking a compassionate, customer-obsessed Customer Service Representative to care for our ...

Getaway Travel Agency

Travel customer representative

Reno, NV · On-site

$16 - $21.75/hr

About the job Travel customer representative About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their ...

Next Stop Travels

Travel Customer Representative

Reno, NV · On-site

$16 - $21.75/hr

About the job Travel Customer Representative Position: Travel Customer Representative Company Overview: True Adventure Travel is a leading travel company that specializes in creating unique and ...

Culligan 93IL

Customer Service Representative

Reno, NV · On-site

$16 - $21.75/hr

The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail ...

U-Haul

Customer Service Representative

Reno, NV

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Reno, NV

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Sparks, NV

$16.25 - $22.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Reno, NV

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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All JobsCustomer Care Representative JobsCustomer Care Representative Jobs in Reno, NV

Customer Care Representative information

See Reno, NV salary details

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How much do customer care representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer care representative in Reno, NV is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.87 per hour, depending on experience, location, and employer.

What is a customer care representative?

A Customer Care Representative is a professional responsible for assisting customers with inquiries, complaints, or issues related to a company's products or services. They communicate with customers via phone, email, chat, or in person to provide information, resolve problems, and ensure customer satisfaction. Their duties often include answering questions, processing orders or returns, and documenting customer interactions. Customer Care Representatives play a key role in maintaining positive relationships between a company and its clients.

What are the key skills and qualifications needed to thrive as a customer care representative, and why are they important?

To thrive as a Customer Care Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is often required. Patience, active listening, and a positive attitude help you connect with customers and resolve their issues effectively. These skills and qualities are crucial for delivering outstanding customer experiences and maintaining company reputation.

What challenges might a customer care representative face when handling difficult customer interactions, and how are these typically managed?

Customer Care Representatives often encounter challenging situations, such as handling upset or frustrated customers. These situations require patience, active listening, and effective communication to resolve issues and maintain customer satisfaction. Most organizations provide training and support resources, such as escalation procedures and team leads, to help representatives manage these interactions professionally. Additionally, regular team meetings and feedback sessions are common, offering representatives opportunities to share experiences and strategies for improvement.

Is remote customer care representative a stressful job?

A remote customer care representative role can be stressful due to high call volumes, handling difficult customers, and meeting performance metrics. However, stress levels vary based on individual skills, workload, and support systems in place, with some finding remote work more flexible and manageable.
More about Customer Care Representative jobs

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For Customer Care Representative jobs in Reno, NV, the most frequently searched job titles are:

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Cities near Reno, NV with the most Customer Care Representative job openings:

Customer Care Representative jobs near you
Infographic showing various Customer Care Representative job openings in Reno, NV as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $38,983 per year, or $18.7 per hour.

(CSC) Customer Service Representative

Trice Healthcare

Carson City, NV • On-site

$15.75 - $21.25/hr

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Customer Service Representative

The Customer Service Representative takes incoming calls from warehouse customers to deliver goods from warehouse inventory. The Customer Service Representative is a customer minded, service oriented, detailed person, able to multi-task and make decisions that help serve our customer's goals. This is a 24 x 7 operation and the position requires the individual to be flexible to do shift work, weekends and holidays. Requirements include high quality customer service skills, detail oriented for our customers success, good computer skills (Windows, Microsoft Outlook), good typing skills (minimum requirement of 25 wpm). Hours: 8:00am to 5:00pm. Education: Training will be 7:00 to 4:00 if required.

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