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Customer Care Coordinator Jobs in Decatur, GA (NOW HIRING)

Emory Healthcare

Patient Care Coordinator

Atlanta, GA · On-site

$16.75 - $22/hr

Coordinating provider referrals * Retrieving medical records Acts as an administrative resource for ... Experience - 12 months of customer service experience or 6 months of healthcare experience in a ...

Emory Healthcare

Patient Care Coordinator

Decatur, GA · On-site

$19.85 - $24.19/hr

... coordination of a patient's care. * Works collaboratively with management to remedy or escalate ... Ability to provide a high level of customer service; Excellent communication skills, both verbal ...

Emory Healthcare

Patient Care Coordinator

Decatur, GA · On-site

$17 - $22.50/hr

... coordination of a patient's care. * Works collaboratively with management to remedy or escalate ... Ability to provide a high level of customer service; Excellent communication skills, both verbal ...

Emory Healthcare

Patient Care Coordinator

Smyrna, GA · On-site

$19.85 - $24.19/hr

Coordinating provider referrals * Retrieving medical records Acts as an administrative resource for ... Experience - 12 months of customer service experience or 6 months of healthcare experience in a ...

Emory Healthcare

Patient Care Coordinator

Atlanta, GA · On-site

$16.75 - $22/hr

Coordinating provider referrals * Retrieving medical records Acts as an administrative resource for ... Experience - 12 months of customer service experience or 6 months of healthcare experience in a ...

Emory Healthcare

Patient Care Coordinator

Smyrna, GA · On-site

$17 - $22.50/hr

Coordinating provider referrals * Retrieving medical records Acts as an administrative resource for ... Experience - 12 months of customer service experience or 6 months of healthcare experience in a ...

Emory Healthcare

Patient Care Coordinator

Decatur, GA · On-site

$17 - $22.50/hr

... coordination of a patient's care. * Works collaboratively with management to remedy or escalate ... Ability to provide a high level of customer service; Excellent communication skills, both verbal ...

Emory Healthcare

Patient Care Coordinator

Decatur, GA · On-site

$17 - $22.50/hr

... coordination of a patient's care. * Works collaboratively with management to remedy or escalate ... Ability to provide a high level of customer service; Excellent communication skills, both verbal ...

Emory Healthcare

Patient Care Coordinator

Smyrna, GA · On-site

$17 - $22.50/hr

Coordinating provider referrals * Retrieving medical records Acts as an administrative resource for ... Experience - 12 months of customer service experience or 6 months of healthcare experience in a ...

Emory Healthcare

Patient Care Coordinator

Atlanta, GA · On-site

$16.75 - $22/hr

Patient Scheduling & Coordination * Schedule appointments for new and established patients ... Minimum of 12 months of customer service experience or * 6 months of healthcare experience in a ...

Clinic

Client Care Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

Client Care Coordinator Celebrating 20+ years of excellence, SkinSpirit is a top destination for aesthetic skincare and body-with over 55 locations nationwide. Our highly trained experts are the best ...

HearingLife

Patient Care Coordinator

Conyers, GA · On-site

$15.25 - $20.25/hr

The Patient Care Coordinator (PCC) strives to ensure a positive patient experience and to help more ... Daily Tasks: * Welcome all patients and maintain high level of customer service * Inbound and ...

Upperline Health

Lead Patient Care Coordinator

Austell, GA · On-site

$16 - $21/hr

About the Lead Patient Care Coordinator Role Upperline Health is seeking an energetic ... Exceptional customer service orientation featuring an empathetic, compassionate, and professional ...

Upperline Health

Lead Patient Care Coordinator

Austell, GA · On-site

$15.75 - $20.75/hr

About the Lead Patient Care Coordinator Role Upperline Health is seeking an energetic ... Exceptional customer service orientation featuring an empathetic, compassionate, and professional ...

Upperline Health

Lead Patient Care Coordinator

Atlanta, GA · On-site

$16.75 - $22/hr

About the Lead Patient Care Coordinator Role Upperline Health is seeking an energetic ... Exceptional customer service orientation featuring an empathetic, compassionate, and professional ...

Upperline Health

Lead Patient Care Coordinator

Marietta, GA · On-site

$15.75 - $20.75/hr

About the Lead Patient Care Coordinator Role Upperline Health is seeking an energetic ... Exceptional customer service orientation featuring an empathetic, compassionate, and professional ...

Upperline Health

Lead Patient Care Coordinator

Atlanta, GA · On-site

$16.75 - $22/hr

About the Lead Patient Care Coordinator Role Upperline Health is seeking an energetic ... Exceptional customer service orientation featuring an empathetic, compassionate, and professional ...

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Customer Care Coordinator information

See Decatur, GA salary details

$12

$19

$27

How much do customer care coordinator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer care coordinator in Decatur, GA is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.07 per hour, depending on experience, location, and employer.

What is a customer care coordinator?

Customer Care Coordinators are professionals who act as a main point of contact between a company and its customers. They handle inquiries, resolve complaints, and ensure customers receive prompt, efficient service. Their responsibilities often include managing customer accounts, processing orders, and following up to ensure satisfaction. Excellent communication and problem-solving skills are essential in this role, as they help maintain positive customer relationships and support overall business success.

What are the key skills and qualifications needed to thrive as a customer care coordinator?

To thrive as a Customer Care Coordinator, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or relevant associate degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and office productivity tools like Microsoft Office is typically required. Excellent interpersonal skills, patience, and a customer-focused attitude help you stand out in this role. These skills and qualities are crucial for efficiently resolving customer issues, maintaining satisfaction, and supporting organizational reputation.

What are some common challenges customer care coordinators face when handling high volumes of customer inquiries, and how are these typically managed within the team?

Customer Care Coordinators often encounter periods of high inquiry volume, especially during product launches or peak seasons. Managing these surges requires strong organizational skills and effective use of customer service software to prioritize and track cases. Teams typically address this by collaborating closely, sharing updates through regular huddles, and leveraging knowledge bases for consistent responses. Additionally, many organizations provide ongoing training and encourage open communication to ensure coordinators feel supported during busy times.

What are the most commonly searched types of Customer Care jobs in Decatur, GA?

The most popular types of Customer Care jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Customer Care Coordinator jobs?

Cities near Decatur, GA with the most Customer Care Coordinator job openings:

Customer Care Coordinator jobs near you
Infographic showing various Customer Care Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $41,171 per year, or $19.8 per hour.

Patient Care Coordinator

Emory Healthcare

Atlanta, GA • On-site

$16.75 - $22/hr

Full-time

Re-posted 10 days ago

Emory Healthcare rating

7.7

Company rating: 7.7 out of 10

Based on 217 frontline employees who took The Breakroom Quiz

160th of 891 rated healthcare providers

Job description

Overview

Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

  • Comprehensive health benefits that start day 1 
  • Student Loan Repayment Assistance & Reimbursement Programs 
  • Family-focused benefits  
  • Wellness incentives 
  • Ongoing mentorship, development, and leadership programs and more 
Description

Job Summary:

  • Schedules appointments for new and established patients and serves as the primary point of care for these patients and their families. Primary duties and responsibilities:
  • Scheduling return visits 2.Scheduling ancillary appointments
  • Registering or scheduling new patients
  • Scheduling imaging and procedures within their local clinic
  • Completing patient data forms
  • Coordinating provider referrals
  • Retrieving medical records Acts as an administrative resource for all staff in the coordination of a patient's care.
  • Works collaboratively with management to remedy or escalate patient complaints.
  • Covers for front desk and other back-office staff as needed.
  • Provides basic support for the training of new PCCs and other administrative staff as needed.
  • Completes precertification authorizations as required. Other duties as assigned.

MINIMUM QUALIFICATIONS:

  • Education - High school diploma or GED required.
  • A bachelor's degree or enrolled in a bachelor's program will be considered in lieu of experience.
  • Experience - 12 months of customer service experience or 6 months of healthcare experience in a similar role is required.
  • A successful candidate will possess the following competencies and skills: Ability to provide a high level of customer service; Excellent communication skills, both verbal and written; Ability to work in a team environment; Time management skills; Empathy for others.

PHYSICAL REQUIREMENTS (Medium Max 25lbs): up to 25 lbs., 0-33% of the work day (occasionally) Lifting 25 lbs. max; Carrying of objects up to 25 lbs.; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste chemicals/gases/fumes/vapors, Communicable diseases, Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

Employment Type: FULL_TIME

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