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Customer Care Coordinator Jobs in Decatur, GA (NOW HIRING)

CPJ Recruitment

Customer Care Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

About the job Customer Care Coordinator We are looking for a motivated and detail oriented individual to join our remote team. In this role, you will assist clients with coordination, updates, and ...

Fortis Care

Care Coordinator

Atlanta, GA

$18.50 - $25/hr

What You'll Be Doing The Care Coordinator plays a key role in supporting patients with complex ... Strong customer service orientation, with the patience and professionalism to manage high ...

Fortis Care

Care Coordinator

Atlanta, GA · On-site

$18.50 - $25/hr

What You'll Be Doing The Care Coordinator plays a key role in supporting patients with complex ... Strong customer service orientation, with the patience and professionalism to manage high ...

Fortis Care

Care Coordinator

Atlanta, GA · On-site

$18.50 - $25/hr

**** What You'll Be Doing The Care Coordinator plays a key role in supporting patients with complex ... Strong customer service orientation, with the patience and professionalism to manage high ...

Fortis Care

Care Coordinator

Atlanta, GA · On-site

$18.50 - $25/hr

What You'll Be Doing The Care Coordinator plays a key role in supporting patients with complex ... Strong customer service orientation, with the patience and professionalism to manage high ...

BenchMark Rehab Partners

Patient Care Coordinator

Atlanta, GA · On-site

$16.75 - $22/hr

Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each ...

BenchMark Rehab Partners

Patient Care Coordinator

Marietta, GA · On-site

$15.75 - $20.75/hr

Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each ...

Upstream Rehabilitation

Patient Care Coordinator

Marietta, GA · On-site

$16.50 - $21.75/hr

Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each ...

Upstream Rehabilitation

Patient Care Coordinator

Atlanta, GA · On-site

$16.75 - $22/hr

Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each ...

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All JobsCustomer Care JobsCustomer Care Coordinator JobsCustomer Care Coordinator Jobs in Decatur, GA

Customer Care Coordinator information

See Decatur, GA salary details

$12

$19

$27

How much do customer care coordinator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer care coordinator in Decatur, GA is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.07 per hour, depending on experience, location, and employer.

What is a customer care coordinator?

Customer Care Coordinators are professionals who act as a main point of contact between a company and its customers. They handle inquiries, resolve complaints, and ensure customers receive prompt, efficient service. Their responsibilities often include managing customer accounts, processing orders, and following up to ensure satisfaction. Excellent communication and problem-solving skills are essential in this role, as they help maintain positive customer relationships and support overall business success.

What are the key skills and qualifications needed to thrive as a customer care coordinator?

To thrive as a Customer Care Coordinator, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or relevant associate degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and office productivity tools like Microsoft Office is typically required. Excellent interpersonal skills, patience, and a customer-focused attitude help you stand out in this role. These skills and qualities are crucial for efficiently resolving customer issues, maintaining satisfaction, and supporting organizational reputation.

What are some common challenges customer care coordinators face when handling high volumes of customer inquiries, and how are these typically managed within the team?

Customer Care Coordinators often encounter periods of high inquiry volume, especially during product launches or peak seasons. Managing these surges requires strong organizational skills and effective use of customer service software to prioritize and track cases. Teams typically address this by collaborating closely, sharing updates through regular huddles, and leveraging knowledge bases for consistent responses. Additionally, many organizations provide ongoing training and encourage open communication to ensure coordinators feel supported during busy times.

What are the most commonly searched types of Customer Care jobs in Decatur, GA?

The most popular types of Customer Care jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Customer Care Coordinator jobs?

Cities near Decatur, GA with the most Customer Care Coordinator job openings:

Customer Care Coordinator jobs near you
Infographic showing various Customer Care Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $41,171 per year, or $19.8 per hour.

Customer Care Coordinator

CPJ Recruitment

Atlanta, GA • On-site

$17.25 - $22.50/hr

Other

Re-posted 23 days ago

Job description

About the job Customer Care Coordinator
Job Description
We are looking for a motivated and detail oriented individual to join our remote team. In this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences.
Key Responsibilities

  • Provide support via email, chat, and phone
  • Assist with updates, changes and general client inquiries.
  • Share helpful information related to upcoming plans and arrangements.
  • Follow up with clients prior to departure to ensure they feel prepared
  • Resolve concerns while maintaining a positive experience
  • Keep accurate records of client interactions
Ideal Candidate
  • Strong communication and people skills
  • Customer service experience is a plus
  • Organized and dependable
  • Comfortable working remotely and managing tasks independently
  • Interest in travel, hospitality, or client experience preferred.

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