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Customer Care Concierge Jobs (NOW HIRING)

TVG-Medulla, LLC

Patient Care Concierge (Everett)

Everett, WA · On-site

$19.25 - $25.50/hr

... customer service, and compliance. These four Key Performance Indicators (KPIs) are Patient Visits ... Provide exceptional patient care via checking patients in and out, giving tours, consultations ...

TVG-Medulla, LLC

Patient Care Concierge (Everett)

Everett, WA · On-site

$19.25 - $25.50/hr

... customer service, and compliance. These four Key Performance Indicators (KPIs) are Patient Visits ... Provide exceptional patient care via checking patients in and out, giving tours, consultations ...

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How much do customer care concierge jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer care concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a customer care concierge?

A Customer Care Concierge is a professional dedicated to providing personalized assistance and support to customers, often in hospitality, retail, healthcare, or service industries. Their main role is to ensure customers have a positive experience by answering questions, resolving issues, and offering tailored recommendations or services. They act as a liaison between the customer and the company, striving to exceed expectations and foster customer loyalty. Depending on the industry, their responsibilities may also include booking appointments, managing special requests, or coordinating services.

What are the key skills and qualifications needed to thrive as a customer care concierge?

To thrive as a Customer Care Concierge, you need excellent communication skills, problem-solving abilities, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and ticketing platforms is typically required. Outstanding emotional intelligence, patience, and a proactive attitude help you build rapport and resolve issues efficiently. These skills and qualities are vital for ensuring high customer satisfaction and loyalty in competitive service environments.

How does a customer care concierge typically collaborate with other departments to resolve client issues?

A Customer Care Concierge frequently acts as a central point of contact, coordinating with departments such as technical support, billing, and sales to resolve client concerns efficiently. This role requires strong communication and organizational skills to ensure that information is accurately relayed and follow-ups are conducted promptly. Collaborating across teams not only helps address client needs more effectively but also provides valuable insights that can lead to service improvements. Building positive relationships with colleagues in different areas is key to delivering a seamless and satisfying customer experience.

Do customer care concierges make good money?

Customer care concierge roles typically offer hourly wages or salaries that are around the national average for customer service positions, often ranging from minimum wage to $20 per hour depending on experience and location. Advanced skills, certifications, and experience can lead to higher pay, especially in specialized or high-demand industries. Overall, the compensation is generally considered moderate and varies based on employer and geographic factors.

How to become a customer care concierge with no experience?

To become a customer care concierge with no experience, focus on developing strong communication and problem-solving skills, which are essential for the role. Entry-level positions often require a high school diploma or equivalent and may provide on-the-job training to familiarize new hires with company procedures and customer service tools.

What does a customer care concierge do?

A customer care concierge provides personalized assistance to customers, addressing inquiries, resolving issues, and ensuring a positive experience. They often use communication tools like phone, email, or chat and need strong interpersonal and problem-solving skills to meet customer needs efficiently.
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What states have the most Customer Care Concierge jobs?

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The top searched job categories for Customer Care Concierge jobs are:

Customer Care Concierge jobs near you
Infographic showing various Customer Care Concierge job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Concierge Technician

Salcito Concierge Group, LLC

Scottsdale, AZ • On-site

$15.50 - $20.25/hr

Full-time

Medical, Retirement, PTO

Re-posted 16 days ago

Job description

Our concierge team is currently hiring... Concierge Technicians

We are looking for experienced, technologically proficient, reliable, team oriented individuals with a rigorous; and extremely detail oriented work ethic.

Send resumes to careers@salcito.com.

Company Description

Salcito Concierge Group, LLC is an affiliate of Salcito Custom Homes, Ltd., a luxury home builder, primarily building homes in North Scottsdale and Paradise Valley. The company traces its beginnings back to 1978, when Tony Salcito built his first house in Scottsdale. Today, Salcito Custom Homes, Ltd. and its affiliate companies provide design/build services, construction management services, framing and trim carpentry services, and interior design services. In addition, it provides home maintenance and customer care services for more than 100 occupied homes, providing house cleaning and other monthly maintenance and customer services, as requested by its clients through its luxury concierge division, Salcito Concierge Group, LLC. The company is consistently ranked as one of the top custom home builders in the Valley by the Phoenix Business Journal.