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Customer Care Associate Jobs in Decatur, GA (NOW HIRING)

Gaku Atl Llc

Sales Associate

Brookhaven, GA · On-site

$12 - $13/hr

... customer care calls - Greets members and guests promptly and enthusiastically - Responsible for processing accurate cash and credit card transactions - Follow up and follow through activities with ...

Pep Boys

Automotive Customer Service Advisor

Lilburn, GA · On-site

$12 - $18/hr

Under the direction of Management, assists in various aspects of customer care, work order and ... Effectively communicate with all associates, management, and customers; interprets and retains ...

Pep Boys

Automotive Customer Service Advisor

Atlanta, GA · On-site

$12 - $18/hr

Under the direction of Management, assists in various aspects of customer care, work order and ... Effectively communicate with all associates, management, and customers; interprets and retains ...

PGA TOUR Superstore

Customer Service Specialist

Roswell, GA · On-site

$16 - $21.25/hr

Strong listening and interpersonal skills with the ability to convey compassion and care verbally ... Every associate at every level in the organization is prohibited from engaging in any form of ...

PGA TOUR Superstore

Customer Service Specialist

Roswell, GA

$15.75 - $20.75/hr

Strong listening and interpersonal skills with the ability to convey compassion and care verbally ... Every associate at every level in the organization is prohibited from engaging in any form of ...

PGA TOUR Superstore

Customer Service Specialist

Roswell, GA · On-site

$15.75 - $20.75/hr

Strong listening and interpersonal skills with the ability to convey compassion and care verbally ... Every associate at every level in the organization is prohibited from engaging in any form of ...

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All JobsCustomer Care Associate JobsCustomer Care Associate Jobs in Decatur, GA

Customer Care Associate information

See Decatur, GA salary details

$8

$16

$26

How much do customer care associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer care associate in Decatur, GA is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.80 per hour, depending on experience, location, and employer.

What is a customer care associate?

Customer Care Associates are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company’s products or services. They often work in call centers, retail stores, or online support environments. Their responsibilities include answering questions, handling complaints, providing information, and supporting customers through various communication channels such as phone, email, or chat. Customer Care Associates play a critical role in building customer loyalty and maintaining a company’s reputation.

What are the key skills and qualifications needed to thrive as a customer care associate, and why are they important?

To thrive as a Customer Care Associate, you need strong communication, problem-solving skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a positive attitude enable you to handle challenging situations and build rapport with customers. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a company's reputation.

What are some common challenges customer care associates face when handling customer inquiries, and how can they overcome them?

Customer Care Associates often encounter challenges such as managing a high volume of inquiries, addressing difficult customers, and navigating complex product or service issues. To overcome these challenges, associates benefit from strong communication skills, patience, and in-depth product knowledge. Many organizations provide ongoing training and support, and working closely with teammates or supervisors can help resolve particularly challenging cases. Additionally, learning to use customer relationship management (CRM) tools efficiently can streamline responses and allow associates to deliver high-quality service even during busy periods.

What is the difference between Customer Care Associate vs Customer Service Representative?

AspectCustomer Care AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service trainingHigh school diploma or equivalent; often similar training
Work EnvironmentCall centers, retail, online support, in-personCall centers, retail stores, online support, in-person
Employer & IndustryRetail, telecom, banking, healthcareRetail, telecom, banking, healthcare
Common Search & ComparisonCustomer Care Associate vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Associates often handle more personalized or complex issues, while Customer Service Representatives typically manage general inquiries. The skills and credentials are similar, making the roles closely related within customer support teams across various industries.

What are the most commonly searched types of Customer Care jobs in Decatur, GA?

The most popular types of Customer Care jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Customer Care Associate jobs?

Cities near Decatur, GA with the most Customer Care Associate job openings:

Customer Care Associate jobs near you
Infographic showing various Customer Care Associate job openings in Decatur, GA as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $34,803 per year, or $16.7 per hour.

Sales Associate

Gaku Atl Llc

Brookhaven, GA • On-site

$12 - $13/hr

Part-time

Re-posted 7 days ago

Job description

KidsUnited is the leading brand in early development through soccer
Are you looking for a fast-paced, fun, and exciting career?

KidsUnited is the leading brand in early development through soccer. We are looking for a Sales Associate to join our energetic team! The ideal candidate is self motivated, organized, and personable with a drive for success and opportunity. You have previous sales experience, can demonstrate premium customer service abilities, are out-going, enthusiastic, and have ambition to grow with a developing brand.
The Sales Associate is responsible for all 'front of house' duties as well as meeting and exceeding all key performance sales goals.

This associate will be work from home to start and if dedication and results are shown this could grow into a full-time position onsite.


Responsibilities and Duties:
- Establishes and maintains an effective referral program
- Maintains accurate records using established CRM systems
- Conducts telephone inquiries/follow up calls/customer care calls
- Greets members and guests promptly and enthusiastically
- Responsible for processing accurate cash and credit card transactions
- Follow up and follow through activities with all prospective clients
-Selling and working Birthday Parties on Weekends


Qualifications and Skills:
- Excellent customer service skills
- Previous sales experience, with strong sales and membership knowledge
- Solid verbal and written communication skills required
- Able to multi-task and excel in a busy environment
- Bilingual in Spanish preferred

Company Description

KIDSUNITED Brookhaven, GA's purpose is to guide children to become healthy, active, and self-confident individuals. Today's children face many challenges, in school, in life, and sports. Parents often look to invest in a solution that will assist in their growth to overcome personal challenges, develop self confidence, and a will to succeed and be the best version of themselves, all while having a lot of fun! Welcome to KidsUnited, an early development soccer program for children ages 1.5-9 years old.