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Customer Business Manager Jobs in Raleigh, NC (NOW HIRING)

hajoca

Customer Service Representative

Raleigh, NC

$15.50 - $21.25/hr

Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk. * Complete various daily, weekly and monthly reports. * Support the ...

hajoca

Customer Service Representative

Raleigh, NC

$15.50 - $21.25/hr

Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk. * Complete various daily, weekly and monthly reports. * Support the ...

Q2

Senior Customer Success Manager

Cary, NC · On-site

Senior Customer Success Manager Q2 is seeking a Senior Customer Success Manager dedicated to ... In this role, you will be responsible for driving measurable business outcomes for our clients by ...

Q2

Senior Customer Success Manager

Cary, NC · On-site

SUMMARY Q2 is seeking a Senior Customer Success Manager dedicated to stewarding the success of a ... In this role, you will be responsible for driving measurable business outcomes for our clients by ...

Channelscaler

Technical Account Manager

Raleigh, NC · Remote

With one unified system, companies manage their entire partner lifecycle with ease and clarity. We ... You'll develop a deep understanding of each customer's business processes, configuration ...

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All JobsCustomer Business JobsCustomer Business Manager JobsCustomer Business Manager Jobs in Raleigh, NC

Customer Business Manager information

See Raleigh, NC salary details

$49.6K

$99.2K

$192K

How much do customer business manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for customer business manager in Raleigh, NC is $99,235.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,100.00 and $140,500.00 per year, depending on experience, location, and employer.

What is a customer business manager?

A Customer Business Manager (CBM) is a professional responsible for managing the relationship between a company and its key customers, often within the sales or account management department. Their primary duties include developing business strategies, driving sales growth, negotiating contracts, and ensuring customer satisfaction. CBMs act as a liaison between the customer and internal teams, ensuring that the customer's needs are met while achieving the company's business objectives. This role requires strong communication, analytical, and negotiation skills, as well as a deep understanding of the market and customer needs.

What are the key skills and qualifications needed to thrive as a customer business manager?

To thrive as a Customer Business Manager, you need strong business acumen, sales strategy expertise, and relationship management skills, typically supported by a bachelor's degree in business or a related field. Proficiency in CRM systems, data analysis tools, and sales forecasting software is commonly required. Outstanding negotiation, communication, and problem-solving abilities set top performers apart in this role. These skills are crucial for building long-term client partnerships, driving revenue growth, and delivering tailored solutions in competitive markets.

How does a customer business manager typically collaborate with internal teams to drive client success?

A Customer Business Manager often acts as a bridge between clients and various internal departments such as sales, marketing, supply chain, and finance. They coordinate cross-functional efforts to ensure client needs are met, resolve any issues promptly, and align internal resources with customer objectives. Regular meetings, strategic planning sessions, and clear communication channels are key parts of this collaboration, helping to deliver tailored solutions that drive both customer satisfaction and business growth.

What is the difference between Customer Business Manager vs Account Manager?

AspectCustomer Business ManagerAccount Manager
Primary FocusStrategic partnership development and business growth with key customersManaging client accounts, ensuring customer satisfaction, and maintaining relationships
Required CredentialsBachelor's degree in Business, Marketing, or related field; experience in sales or account managementBachelor's degree; sales or customer service experience often preferred
Work EnvironmentCorporate offices, client sites, cross-functional teamsOffice settings, client meetings, sales environments
Employer & Industry UsageRetail, manufacturing, consumer goods, B2B servicesSales-driven industries, B2B and B2C sectors

The Customer Business Manager focuses on strategic growth and building long-term partnerships with key clients, while the Account Manager primarily manages existing client accounts to ensure satisfaction and retention. Both roles require strong communication skills and industry knowledge, but their core responsibilities differ in scope and strategic involvement.

What does a customer business manager do?

A customer business manager is responsible for building and maintaining relationships with clients, understanding their needs, and aligning company products or services to meet those needs. They analyze sales data, develop strategic plans, and coordinate with internal teams to ensure customer satisfaction and business growth. Strong communication, negotiation skills, and familiarity with CRM tools are essential for this role.

What job categories do people searching Customer Business Manager jobs in Raleigh, NC look for?

The top searched job categories for Customer Business Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Customer Business Manager jobs?

Cities near Raleigh, NC with the most Customer Business Manager job openings:

Customer Business Manager jobs near you
Infographic showing various Customer Business Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $99,235 per year, or $47.7 per hour.

Senior Customer Success Manager, Portworx

Everpure LLC

Raleigh, NC • On-site

$134K - $252K/yr

Other

PTO

Re-posted 29 days ago

Job description

Senior Customer Success Manager

This role is available in New York, New York; Raleigh, North Carolina. You will lead with innovative thinking, grow along with us, and join the smartest team in the industry.

As a Senior Customer Success Manager, you will serve as a trusted advisor and customer advocate, personalizing the Everpure and Portworx experience for our clients. You'll build strong relationships, manage the end-to-end post-sales journey, and act as a subject matter expert by bridging communication between customers and our internal teams. Your mission will be to ensure successful deployment, drive adoption, and deliver value realization that contributes to renewals and growth.

Own the overall post-sales service delivery relationship with key customers, managing everything from onboarding and adoption to escalations and renewals to ensure a seamless and positive experience.

Develop a deep understanding of your customer's business priorities, technical environment, and challenges to act as a strategic advisor and align our technology with their business goals.

Drive growth and satisfaction by delivering quarterly business reviews, and identifying opportunities to expand the customer's use of Everpure and Portworx.

Act as a primary customer advocate and conduit into various cross-functional teams, including Sales, Support, Engineering, and Executive leadership, to ensure the customer's voice is heard and issues are resolved.

Lead key operational and growth reviews to ensure smooth service delivery, manage risk, and plan for future capacity needs and expansions.

5 + years' experience in customer-facing, relationship management role. Prior experience in TAM, CSM, Professional Services, Support and Sales Engineer (or similar) roles.

1 + years experience working with container orchestration technology in an enterprise environment

Proven experience in a customer-facing, relationship management role, demonstrating the ability to build trusted partnerships with premier enterprise clients.

Working knowledge of container orchestration technologies, especially Kubernetes, and a broad understanding of the cloud-native landscape, including public cloud platforms like GCP, AWS, and Azure. Familiarity with application onboarding, performance measurement & Storage.

Excellent written, verbal, and presentation skills with the ability to articulate technical issues to both technical and non-technical audiences and effectively present to executives.

The ability to manage multiple projects and customers simultaneously, define project urgency, and execute detailed action plans in a fast-paced and ambiguous environment.

We are primarily an in-office environment and therefore, you will be expected to work from the Raleigh or New York office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. This role may be eligible for incentive pay and/or equity. There is no application deadline and we accept applications on an ongoing basis until the job is filled.

The annual base salary range is: $134,000 - $252,000 USD

We celebrate those who think critically, like a challenge, and aspire to be trailblazers.

We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!

We build each other up and set aside ego for the greater good.

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you're invited to an interview.

Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

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