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Customer Billing Analyst Jobs (NOW HIRING)

Hornbeck Offshore

Billing Analyst

Covington, LA · On-site

$41K - $55K/yr

Prepare customer invoices and credit memos in accordance with customer contracts * Monitor ... The Billing Analyst is expected to adhere to the Code of Ethics established by the Company D.

Aptura Group

Billing Analyst

Indianapolis, IN · On-site

$45K - $61K/yr

The Billing Analyst is responsible and accountable for ... Preparing, posting, verifying, and recording customer payments and transactions related to accounts ...

APTURA Group

Billing Analyst

Indianapolis, IN · On-site

$45K - $61K/yr

The Billing Analyst is responsible and accountable for ... Preparing, posting, verifying, and recording customer payments and transactions related to accounts ...

ARGO

Billing Analyst (Richardson, TX)

Richardson, TX · On-site

$43K - $58K/yr

JOB SUMMARY The Billing Analyst is responsible for ensuring accurate and timely billing of customers in accordance with ARGO's accounting standards and billing policies. This role involves verifying ...

Bandwidth

Global Billing Analyst

Raleigh, NC · On-site

$46K - $62K/yr

The Global Billing Analyst I would be responsible for performing overall customer billing support while building account knowledge and relationships with our customers. The successful candidate ...

Bandwidth

Global Billing Analyst

Raleigh, NC · On-site

$46K - $62K/yr

The Global Billing Analyst I would be responsible for performing overall customer billing support while building account knowledge and relationships with our customers. The successful candidate ...

OnPay

Billing Analyst

Atlanta, GA · On-site

$70K - $80K/yr

As the Billing Analyst, you will serve as a key member of the finance team during a period of ... Customer-service mindset: clear communication, patience, and professionalism when working with ...

OnPay

Billing Analyst

Atlanta, GA · Remote

$70K - $80K/yr

As the Billing Analyst, you will serve as a key member of the finance team during a period of ... Customer-service mindset: clear communication, patience, and professionalism when working with ...

Bandwidth

Global Billing Analyst

Raleigh, NC · On-site

$46K - $62K/yr

The Global Billing Analyst I would be responsible for performing overall customer billing support while building account knowledge and relationships with our customers. The successful candidate ...

Forhyre

$42K - $56K/yr

Address customer complaints and questions * Keep track of accounts receivable and transactions * Assist with customer account reconciliations * Prepare and present analytical reports * Support ...

Mooring Recovery Services, Inc

Billing Analyst

Benbrook, TX · On-site

$47K - $63K/yr

Clear and professional communication skills with all levels of staff and customers * Strong ... project-based billing Become part of a collaborative team where your analytical skills and ...

NCR Atleos

Billing Analyst

Frisco City, AL · On-site

$39K - $52K/yr

Job Title Billing Analyst Location Frisco, TX (hybrid) - 3 days in office, 2 days work from home We ... Ensure customer account and banking details are set up correctly according to contract terms

New

authority

Sr Billing Analyst (Contractor)

Atlanta, GA · Hybrid

$46K - $61K/yr

We are seeking a hard-working, motivated Sr Billing Analyst to work with a fast-growing Revenue ... Process customer billing transactions. * Monitor customer payments and resolve billing ...

authority

Sr Billing Analyst (Contractor)

Atlanta, GA · Hybrid

$46K - $61K/yr

We are seeking a hard-working, motivated Sr Billing Analyst to work with a fast-growing Revenue ... Process customer billing transactions. * Monitor customer payments and resolve billing ...

NCR Atleos

Billing Analyst

Frisco, TX · On-site

$44K - $59K/yr

Billing Analyst Location: Frisco, TX (hybrid) - 3 days in office, 2 days work from home We are ... Ensure customer account and banking details are set up correctly according to contract terms

Alkami Technology

Billing Analyst

$64K - $80K/yr

The Billing Analyst collaborates with internal stakeholders to ensure billing aligns with ... This role also works with external customers to resolve billing and invoice questions and disputes.

Alkami Technology

$64K - $80K/yr

The Billing Analyst collaborates with internal stakeholders to ensure billing aligns with ... This role also works with external customers to resolve billing and invoice questions and disputes.

TSR Consulting

Billing Analyst

Tennessee, IL · On-site

$20 - $23/hr

Billing Analyst Location: Nashville, TN - Onsite Duration: Through end of year + possible ... Deliver invoices and upload to customer portals as required. Prepare monthly billing ...

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All JobsFinance And Insurance JobsAccounting JobsAccounts Receivable Specialist JobsCustomer Billing Analyst Jobs

Customer Billing Analyst information

See salary details

$32.5K

$60.3K

$121K

How much do customer billing analyst jobs pay per year?

As of Sep 13, 2026, the average yearly pay for customer billing analyst in the United States is $60,263.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $64,000.00 per year, depending on experience, location, and employer.

What does a customer billing analyst do?

A Customer Billing Analyst is responsible for managing and analyzing billing processes to ensure that customers are invoiced accurately and in a timely manner. They review billing data, resolve discrepancies, work with internal teams to address customer inquiries, and may also assist in improving billing procedures. Their goal is to maintain accurate financial records and provide excellent customer service related to billing. Additionally, they often generate reports and help with audits to ensure compliance with company policies.

What are the key skills and qualifications needed to thrive as a customer billing analyst?

To thrive as a Customer Billing Analyst, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by a relevant degree. Proficiency in billing software, spreadsheet tools like Microsoft Excel, and familiarity with ERP systems such as SAP are typically required. Excellent problem-solving abilities, communication skills, and customer service orientation help you effectively resolve billing discrepancies and collaborate with internal and external stakeholders. These skills ensure billing accuracy, enhance customer satisfaction, and support efficient financial operations.

What are some common challenges faced by customer billing analysts, and how can they be addressed?

Customer Billing Analysts often encounter challenges such as resolving billing discrepancies, managing large volumes of transactions, and ensuring timely invoicing. These issues can typically be addressed by maintaining strong attention to detail, developing efficient organizational systems, and leveraging billing software to automate repetitive tasks. Collaboration with cross-functional teams, such as sales and customer service, is also essential to quickly resolve customer concerns and maintain accuracy in billing processes.

What is the difference between Customer Billing Analyst vs Accounts Receivable Specialist?

AspectCustomer Billing AnalystAccounts Receivable Specialist
CredentialsTypically requires a bachelor’s degree in finance, accounting, or related fieldSimilar credentials, often with accounting or finance background
Work EnvironmentOffice setting, often in finance or accounting departmentsOffice environment, focusing on collections and payment processing
Employer & IndustryFinancial services, telecommunications, utilitiesSame industries, handling payment collections and account management
Search & Comparison IntentUnderstanding billing processes, invoicing, and customer account managementFocus on collections, overdue accounts, and payment reconciliation

The main difference is that a Customer Billing Analyst primarily manages invoicing and billing processes, while an Accounts Receivable Specialist focuses on collecting payments and managing overdue accounts. Both roles require similar skills and work in comparable environments, but their core responsibilities differ slightly based on the billing versus collections focus.

How much do customer billing analysts make in the US?

Customer billing analysts in the US typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and industry. Entry-level roles may start lower, while experienced analysts or those with specialized skills can earn higher salaries, often supplemented with benefits and bonuses.

What skills do you need to be a customer billing analyst?

A customer billing analyst needs strong analytical skills, attention to detail, and proficiency with billing software and spreadsheets. Good communication skills and knowledge of accounting principles are also important for accurately managing and explaining billing information.
More about Customer Billing Analyst jobs

What states have the most Customer Billing Analyst jobs?

States with the most job openings for Customer Billing Analyst jobs include:

What are popular job titles related to Customer Billing Analyst jobs?

For Customer Billing Analyst jobs, the most frequently searched job titles are:

Customer Billing Analyst jobs near you
Infographic showing various Customer Billing Analyst job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $60,263 per year, or $29 per hour.

Billing Analyst

Covington, LA • On-site

Hornbeck Offshore
Water Transportation • 1 - 5K employees
Learn more about Hornbeck Offshoreexternal

$41K - $55K/yr

Full-time

Posted 29 days ago

Job description

At Hornbeck Offshore, our people are our propellers to success, and our most important asset. Our culture of integrity, commitment, excellence and teamwork is what differentiates us from the rest.
We're committed to being your Company of Choice®
JOB DESCRIPTION SUMMARY
The Billing Analyst is responsible for invoicing customers in accordance with contract terms and conditions, as well as providing necessary administrative support.
JOB DESCRIPTION
SCOPE OF DUTIES AND RESPONSIBILTIES
The duties of the Billing Analyst shall include, but are not necessarily limited to the following:
  • INVOICING
  • Collect incoming vessel logs, soundings and fuel tickets to insert into job folders in preparation of invoicing.
  • Prepare customer invoices and credit memos in accordance with customer contracts
  • Monitor outstanding rebill items to assure clients are invoiced in accordance with contract provisions.
  • Electronically maintain invoices and backup documentation along with the invoice mailing date and method of delivery.
  • Prepares overnight or U.S. Mail Address labels as required.

  • REPORTING
  • Prepare reports for Accounting Department as required
  • Assists in collections of outstanding receivables
  • Assists in preparation of monthly revenue accruals and support

  • PROCEDURES DOCUMENTATION AND AUDIT COMPLIANCE
  • Maintains current Customer Invoicing Guidelines (customer current billing address, invoicing guidelines, purchase order requirements, etc.) and adheres to those guidelines.
  • Assist in preparation for audits as necessary.

  • All other duties as assigned by management.

REQUIRED QUALIFICATIONS
  • Education:
    • High school diploma or equivalent; Bachelor's degree preferred.
  • Experience:
    • Previous accounting or billing experience preferred.
  • Skills:
    • Competency in Microsoft Office applications (Excel, Word, Outlook) required.
    • Proficiency with 10-key and computer data entry required.
    • Fluency in written and spoken English required.
    • Fluency in Spanish and/or Portuguese preferred but not required.
    • Ability to prioritize multiple tasks, meet deadlines, ensure confidentiality, and work with minimal supervision
    • Strong attention-to-detail, troubleshooting and critical thinking skills required.
    • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations related to training.
    • Ability to write reports, business correspondence, and procedure manuals.
    • The Billing Analyst has an obligation to the Company, their profession and themselves to maintain the highest standards of ethical conduct.
    • The Billing Analyst is expected to adhere to the Code of Ethics established by the Company

D. COMPETENCIES
Problem Solving
  • Anticipates the impact of decisions and actions on others
  • Identifies recurring problems and offers solutions based on facts and data
  • Seeks expert opinion when making decisions and solving problems
  • Is thorough and attentive to detail
  • Keeps his/her manager involved in important issues and/or problems

Work the Plan
  • Achieves closure and follows through on tasks and projects
  • Effectively multi-tasks and efficiently manages time
  • Delivers a timely, complete, and accurate work product
  • Clearly communicates what he/she needs from others to get the job done
  • Follows established policies and procedures

Inspire Trust
  • Demonstrates a strong service orientation to both internal and external customers
  • Takes personal responsibility for decisions and mistakes; does not shift blame
  • Is approachable and easy to deal with; handles pressure in a calm manner
  • Deals with people in a candid, straightforward, and respectful manner
  • Acts with the highest level of integrity and professionalism and demonstrates a strong work ethic

Personal Learning
  • Seeks professional development, training, and relevant certifications
  • Remains open and non-defensive to feedback
  • Demonstrates a willingness to learn new things and take on more responsibility
  • Asks for feedback from his/her managers on how to improve

Collaborate
  • Keeps open lines of communication with others
  • Works collaboratively with people within and across departments to accomplish objectives
  • Is understanding of others' time demands and workload
  • Builds personal relationships with people across the company
  • Is quick to offer help to others in getting the job done

Flexibility
  • Remains open-minded to others' ideas, input and new ways of doing things
  • Makes suggestions on how to improve processes and create efficiencies
  • Demonstrates flexibility to changing priorities and work demands
  • Fully supports company decisions and initiatives

DEMANDS AND WORK ENVIRONMENT
Eyesight: Functional, correctable to 20/20.
Hearing: Functional, correctable to normal to perceive sounds at normal speaking levels with or without correction; Ability to receive detailed information through oral communication and to make the discriminations in sound.
Speech: Ability to express or exchange ideas by means of the spoken word.
Mobility: Unencumbered by physical limitations to perform the following activities: Sedentary work in an office environment that includes frequent sitting, occasional standing and walking, gross and fine motor dexterity for typing and reasonable lifting of office products up to 10 lbs.
HOURS OF WORK
Standard office hours are Monday through Friday, 8:00am until 5:00pm and may be adjusted with approval by the department supervisor. Some overtime, work related travel and weekend work may be required, subject to company operational requirements. Regular and reliable attendance is required.
Note: Rotation schedule may vary and is subject to change based on vessel requirements.
In-person applications will be accepted by appointment only.
EEO/AA Employer/Vet/Disabled

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