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Customer Billing Analyst Jobs (NOW HIRING)

Independence Blue Cross

Billing Analyst

Philadelphia, PA · On-site

$48K - $64K/yr

Detailed preparation of Self Funded customer invoices, customer setup, accounts receivable reconciliations, and aging results. The Billing Analysts are also responsible for customer related projects ...

OUTCOMES OPERATING INC

Billing Analyst

Orlando, FL · Hybrid

$44K - $59K/yr

Work as the financial business partner for the related customers to drive long term growth through ... The billing analyst must be intellectually sharp and employ a rigorous and thorough approach to ...

Coast Electric Power Association

Billing Analyst

Kiln, MS · On-site

$38K - $51K/yr

Coast Electric is seeking a detail-oriented and customer-focused Billing Analyst to join our Finance and Administrative Services team. This position plays a key role in ensuring accurate billing ...

Independence Blue Cross

Billing Analyst

Philadelphia, PA · On-site

$48K - $64K/yr

Detailed preparation of Self Funded customer invoices, customer setup, accounts receivable reconciliations, and aging results. The Billing Analysts are also responsible for customer related projects ...

Interstate Waste Services

Billing Analyst

Teaneck, NJ

$51K - $68K/yr

We cater to a diverse range of industrial, medical and commercial/residential customers. Founded in ... We are seeking a highly analytical and improvement-focused Billing Analyst to join our Finance team.

Outcomes

Billing Analyst

Orlando, FL · On-site

$44K - $59K/yr

Work as the financial business partner for the related customers to drive long term growth through ... The billing analyst must be intellectually sharp and employ a rigorous and thorough approach to ...

Interstate Waste Services

Billing Analyst

Teaneck, NJ · On-site

$70K - $90K/yr

We cater to a diverse range of industrial, medical and commercial/residential customers. Founded in ... We are seeking a highly analytical and improvement-focused Billing Analyst to join our Finance team.

Interstate Waste Services

Billing Analyst

Teaneck, NJ

$51K - $68K/yr

We cater to a diverse range of industrial, medical and commercial/residential customers. Founded in ... We are seeking a highly analytical and improvement-focused Billing Analyst to join our Finance team.

Coast Electric Power

Billing Analyst

Kiln, MS

$38K - $51K/yr

Coast Electric is seeking a detail-oriented and customer-focused Billing Analyst to join our Finance and Administrative Services team. This position plays a key role in ensuring accurate billing ...

New

Interstate Waste Services

Billing Analyst

Teaneck, NJ · On-site

$70K - $90K/yr

We cater to a diverse range of industrial, medical and commercial/residential customers. Founded in ... We are seeking a highly analytical and improvement-focused Billing Analyst to join our Finance team.

Coast Electric Power Association

Billing Analyst

Kiln, MS · On-site

$38K - $51K/yr

Coast Electric is seeking a detail-oriented and customer-focused Billing Analyst to join our Finance and Administrative Services team. This position plays a key role in ensuring accurate billing ...

New

City of Billings, MT

Utility Billing Analyst

Billings, MT · On-site

$25.47 - $30.99/hr

The Utility Billing Analyst analyzes billing and payment data, investigates discrepancies, performs ... The position serves as a liaison between customers, operational staff, Finance, Information ...

Outcomes

Billing Analyst

Orlando, FL · On-site

$44K - $59K/yr

Work as the financial business partner for the related customers to drive long term growth through ... The billing analyst must be intellectually sharp and employ a rigorous and thorough approach to ...

OUTCOMES OPERATING INC

Billing Analyst

Orlando, FL · Hybrid

$44K - $59K/yr

Work as the financial business partner for the related customers to drive long term growth through ... The billing analyst must be intellectually sharp and employ a rigorous and thorough approach to ...

Azenta

Billing Analyst

Plainfield, IN · On-site

$66K - $83K/yr

Our customer focused culture encourages employees to embrace innovation and challenge the status ... The Billing Analyst is a mid-level role responsible for managing complex billing processes ...

City of Billings

$25.46 - $34.16/hr

The Utility Billing Analyst analyzes billing and payment data, investigates discrepancies, performs ... The position serves as a liaison between customers, operational staff, Finance, Information ...

LINQ

Billing Analyst

Baltimore, MD · On-site

$53K - $56K/yr

... customer agreements • Create and analyze carrier reports, identifying passthrough charges, and confirm all additional charges and lines are accounted for • Work closely with the Account ...

LINQ Services

Billing Analyst

Baltimore, MD · Hybrid

$53K - $65K/yr

In the Billing Analyst role, you will learn or grow your skills working with multiple data sources ... customer agreements Create and analyze carrier reports, identifying passthrough charges, and ...

LINQ Services

Billing Analyst

Baltimore, MD · Hybrid

$53K - $65K/yr

In the Billing Analyst role, you will learn or grow your skills working with multiple data sources ... customer agreements Create and analyze carrier reports, identifying passthrough charges, and ...

Forhyre

Billing Analyst - Raleigh

Charlotte, NC

$42K - $56K/yr

Address customer complaints and questions * Keep track of accounts receivable and transactions * Assist with customer account reconciliations * Prepare and present analytical reports * Support ...

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Customer Billing Analyst information

See salary details

$32.5K

$60.3K

$121K

How much do customer billing analyst jobs pay per year?

As of Jul 14, 2026, the average yearly pay for customer billing analyst in the United States is $60,263.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $64,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Billing Analyst, and why are they important?

To thrive as a Customer Billing Analyst, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by a relevant degree. Proficiency in billing software, spreadsheet tools like Microsoft Excel, and familiarity with ERP systems such as SAP are typically required. Excellent problem-solving abilities, communication skills, and customer service orientation help you effectively resolve billing discrepancies and collaborate with internal and external stakeholders. These skills ensure billing accuracy, enhance customer satisfaction, and support efficient financial operations.

Is billing analyst a hard job?

A billing analyst role involves reviewing and processing billing data, ensuring accuracy, and resolving discrepancies, which requires attention to detail and analytical skills. The job can be demanding during busy periods or when handling complex accounts but generally involves standard office hours and the use of billing software. The difficulty level depends on the complexity of the billing systems and the analyst's experience.

How much do billing analysts make in the US?

Billing analysts in the US typically earn an average salary ranging from $45,000 to $70,000 per year, depending on experience, location, and industry. Entry-level roles may start lower, while experienced analysts with certifications can earn higher salaries. Compensation often includes benefits such as health insurance and paid time off.

What does a Customer Billing Analyst do?

A Customer Billing Analyst is responsible for managing and analyzing billing processes to ensure that customers are invoiced accurately and in a timely manner. They review billing data, resolve discrepancies, work with internal teams to address customer inquiries, and may also assist in improving billing procedures. Their goal is to maintain accurate financial records and provide excellent customer service related to billing. Additionally, they often generate reports and help with audits to ensure compliance with company policies.

Can I work remotely as a biller?

Customer Billing Analysts often have the option to work remotely, especially if their role involves data entry, billing software, and communication with clients or internal teams. Remote work arrangements depend on the employer's policies and the job's requirements, such as familiarity with billing systems and strong organizational skills.

What does a billing analyst do?

A billing analyst is responsible for processing and reviewing customer invoices, ensuring accuracy and compliance with company policies. They analyze billing data, resolve discrepancies, and often use billing software or spreadsheets to manage financial transactions efficiently.

What are some common challenges faced by Customer Billing Analysts, and how can they be addressed?

Customer Billing Analysts often encounter challenges such as resolving billing discrepancies, managing large volumes of transactions, and ensuring timely invoicing. These issues can typically be addressed by maintaining strong attention to detail, developing efficient organizational systems, and leveraging billing software to automate repetitive tasks. Collaboration with cross-functional teams, such as sales and customer service, is also essential to quickly resolve customer concerns and maintain accuracy in billing processes.

What is the difference between Customer Billing Analyst vs Accounts Receivable Specialist?

AspectCustomer Billing AnalystAccounts Receivable Specialist
CredentialsTypically requires a bachelor’s degree in finance, accounting, or related fieldSimilar credentials, often with accounting or finance background
Work EnvironmentOffice setting, often in finance or accounting departmentsOffice environment, focusing on collections and payment processing
Employer & IndustryFinancial services, telecommunications, utilitiesSame industries, handling payment collections and account management
Search & Comparison IntentUnderstanding billing processes, invoicing, and customer account managementFocus on collections, overdue accounts, and payment reconciliation

The main difference is that a Customer Billing Analyst primarily manages invoicing and billing processes, while an Accounts Receivable Specialist focuses on collecting payments and managing overdue accounts. Both roles require similar skills and work in comparable environments, but their core responsibilities differ slightly based on the billing versus collections focus.

More about Customer Billing Analyst jobs
What states have the most Customer Billing Analyst jobs? States with the most job openings for Customer Billing Analyst jobs include:
What job categories do people searching Customer Billing Analyst jobs look for? The top searched job categories for Customer Billing Analyst jobs are:
Customer Billing Analyst jobs near you
Billing Analyst

Billing Analyst

Independence Blue Cross

Philadelphia, PA • On-site

$48K - $64K/yr

Full-time

Re-posted 24 days ago

Independence Blue Cross rating

8.4

Company rating: 8.4 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

101st of 281 rated insurance

Job description

The Self Funded Billing Analyst is responsible for the billing, account maintenance, and collection of accounts receivable for a portfolio of self funded customers. This position works closely with internal finance and marketing partners and with our self-funded groups or their consultant.
The Billing Analyst will be responsible for the following:
  • Detailed preparation of Self Funded customer invoices, customer setup, accounts receivable reconciliations, and aging results. The Billing Analysts are also responsible for customer related projects involving customer inquiries, collections, audits, reconciliations and settlements. This position will work closely with the clients.
  • Responsible for performing the invoicing, reconciling and maintenance of self funded customer accounts. Will gather the receivable facts and report to the lead. Will input A/R comments for their clients.
  • Basic understanding of the Self Funded Billing Processes.
  • Collaborates with internal partners and demonstrates ability to work with internal and external customers.
  • Demonstrates ability to communicate at both a technical and business level; able to explain all customer related activity including issues and potential root causes.
  • Responsible for ensuring the assigned portfolio of customer accounts are maintained and reconciled on a weekly and monthly basis.
  • Prepares results of annual customer account Settlements/Reconciliations.
  • Responsible for running standard Production reports and Ad Hoc reports as needed.
  • Follows all key internal controls and supports audits and variance inquiries as required; prepares/reconciles control totals.

  • Minimum 1 - 3 years working within a Billing, Finance or Operations Department.
  • Bachelor's degree in Accounting, Finance, or related area of study preferred.
  • Billing experience in a Healthcare / Insurance Industry preferred.
  • Proficient with Microsoft Excel, Word, and Outlook. Knowledge of SQL, Access, and Adobe. Standard. Having knowledge of Web based applications and having PeopleSoft is a plus.
  • Demonstrated ability prioritizing and multi-tasking,

A successful candidate in this role will exhibit proficiency in the following competencies: initiative, attention to detail, communication (verbal and communication), process orientation, and financial systems knowledge
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Independence has implemented a "Hybrid" model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the "Hybrid" model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.

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