Customer Billing Analyst Jobs (NOW HIRING)

DiverseLynx is a leading provider of information technology, consulting, application, IT infrastructure and Recruitment services provider headquartered in NJ

Role: Billing Analyst

Parsippany,NJ 07054

We need Someone 3-5 years public accounting experience, CPA College Degree Finance or a related field Working knowledge of Microsoft Office Excel

Job Details:

This Position is responsible for invoicing and processing recurring monthly transactions outlined in our Franchisee License. 

Daily functions also include assisting internal departments utilizing ad-hoc reporting, data entry, reviewing and researching invoice discrepancies and continuously supporting the Finance teams with monthly financial close procedures. 

This position will take direction from the Manager and/or Supervisor of Billing and work with the AR Billing Team to achieve identified department goals which in turn aligns with our client's corporate goals and strategic plans. 

Responsibility Monitor, review, and adjust all Franchisee account status transfers, terminations, amendments and new openings through ad-hoc reporting and various Oracle system programs to ensure accurate account invoicing, License Agreement Contracts, and miscellaneous contracts.

20% Process statement and invoice requests from various internal departments, and Franchisee Owners while supporting the overall finance department objectives. 

20% Retrieve daily inter-office memos as administered by Contract Administration for any account adjustments as needed.

Support various teams with monthly close process. Process monthly interface programs for various departmental programs. 

Data entry and maintain all records and files on a daily, weekly, and monthly basis. 

20% Customer Service--Respond to customers in a timely manner within 24/48 hours of receipt of phone call or e-mail. 

Improve Service Level Standards, set clear expectations, and embrace new initiatives (as presented) that support excellence in delivering service to our client.

20% Identify, recommend and support billing solutions that improve business processes and reporting efficiencies utilizing creativity and ingenuity.

20% Scanning Documents for Share Dive Storage/filing of monthly documents The Billing Analysts process an average of 3,836 transactions on a monthly basis. 

The average dollar value invoiced by the Billing Analysts on a monthly basis is $3 million.

This number reflects both debits and credits issued to our franchisees statements on a monthly basis.  

The LA Contracts that the Analysts set-up account for 90 % of the revenue brought in through our franchisee license agreements Strong customer service in a fast paced team environment.

Ability to navigate through both web-based financial systems and Windows based financial systems. 

Strong working knowledge of Microsoft Office products is required. 

Ability to process large volumes of transactions accurately with a strong attention to detail. 

Demonstrated ability to anticipate potential problems/act in a proactive manner.  

Billing Analysts support our business functions through daily analytical research of our client's recurring franchise fees. 

Requirements: 

Minimum Requirements and Qualifications State the specific levels of the following that are needed to perform the minimum duties of the position .

(e.g. college degree, 3-5 years public accounting experience, CPA) College Degree Finance or a related field Working knowledge of Microsoft Office Excel and the ability to perform advanced functions Or any equivalent combination of education, experience and training that provides the required knowledge, skills, and abilities Each Billing Analyst has decision making capacity to independently make on-the-spot decisions pertaining to their job requirements. 

Their tasks, whether daily or monthly, are completed individually and collectively in order for the department to meet their goals. 

A Billing Analysts impact within the organization is strongly placed on their timely and accurate turnaround of invoicing and account management..

Each Billing Analyst is required to manage their processes efficiently and accurately in a fast paced environment with the guidance of their direct supervisor and manager.  

All your information will be kept confidential according to EEO guidelines.