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Customer Billing Analyst Jobs (NOW HIRING)

... customer portals. * Prepare monthly billing reconciliations, performance metrics, audit ... Billing Analyst Qualifications: * 2 years of relevant experience or, * Bachelor's degree in ...

Billing Analyst

Frisco, TX · On-site

$44K - $59K/yr

The analyst will also support reporting, administrative, and data management activities to ensure customer billing and payments are accurate, timely, and compliant. Essential Duties and ...

Billing Analyst

Delafield, WI · On-site

$46K - $61K/yr

BILLING ANALYST Department: 200 - Shared Service Administration Reports To: Billing Manager Direct ... Update TMS for customer billing. * Contact freight carriers for missing information and problem ...

Billing Analyst

Frisco, TX · On-site

$44K - $59K/yr

The analyst will also support reporting, administrative, and data management activities to ensure customer billing and payments are accurate, timely, and compliant. Essential Duties and ...

Billing Analyst

Philadelphia, PA · On-site

$48K - $64K/yr

Detailed preparation of Self Funded customer invoices, customer setup, accounts receivable reconciliations, and aging results. The Billing Analysts are also responsible for customer related projects ...

Billing Analyst

Orlando, FL · Hybrid

$44K - $59K/yr

Work as the financial business partner for the related customers to drive long term growth through ... The billing analyst must be intellectually sharp and employ a rigorous and thorough approach to ...

Billing Analyst

Teaneck, NJ · On-site

$51K - $68K/yr

We cater to a diverse range of industrial, medical and commercial/residential customers. Founded in ... We are seeking a highly analytical and improvement-focused Billing Analyst to join our Finance team.

We cater to a diverse range of industrial, medical and commercial/residential customers. Founded in ... We are seeking a highly analytical and improvement-focused Billing Analyst to join our Finance team.

Billing Analyst

Teaneck, NJ · On-site

$51K - $68K/yr

We cater to a diverse range of industrial, medical and commercial/residential customers. Founded in ... We are seeking a highly analytical and improvement-focused Billing Analyst to join our Finance team.

Billing Analyst

Houston, TX · On-site

$45K - $61K/yr

Our Billing Analysts' staff are integral members of our finance teams. It is business imperative ... Ensure all monthly activity is complete and accurate in the areas of customer billings, accounts ...

Billing Analyst

Houston, TX

$45K - $61K/yr

Our Billing Analysts' staff are integral members of our finance teams. It is business imperative ... Ensure all monthly activity is complete and accurate in the areas of customer billings, accounts ...

Billing Analyst

Orlando, FL · On-site

$44K - $59K/yr

Work as the financial business partner for the related customers to drive long term growth through ... The billing analyst must be intellectually sharp and employ a rigorous and thorough approach to ...

Billing Analyst

Philadelphia, PA · On-site

$48K - $64K/yr

Detailed preparation of Self Funded customer invoices, customer setup, accounts receivable reconciliations, and aging results. The Billing Analysts are also responsible for customer related projects ...

Billing Analyst

Teaneck, NJ · On-site

$70K - $90K/yr

We cater to a diverse range of industrial, medical and commercial/residential customers. Founded in ... We are seeking a highly analytical and improvement-focused Billing Analyst to join our Finance team.

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Customer Billing Analyst information

See salary details

$32.5K

$60.3K

$121K

How much do customer billing analyst jobs pay per year?

As of Jun 16, 2026, the average yearly pay for customer billing analyst in the United States is $60,263.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $64,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Billing Analyst, and why are they important?

To thrive as a Customer Billing Analyst, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by a relevant degree. Proficiency in billing software, spreadsheet tools like Microsoft Excel, and familiarity with ERP systems such as SAP are typically required. Excellent problem-solving abilities, communication skills, and customer service orientation help you effectively resolve billing discrepancies and collaborate with internal and external stakeholders. These skills ensure billing accuracy, enhance customer satisfaction, and support efficient financial operations.

How much do billing analysts make in the US?

Billing analysts in the US typically earn an average salary ranging from $45,000 to $70,000 per year, depending on experience, location, and industry. Entry-level roles may start lower, while experienced analysts with certifications can earn higher salaries. Compensation often includes benefits such as health insurance and paid time off.

Is billing analyst a good career?

A billing analyst is a professional responsible for managing billing processes, ensuring accurate invoicing, and reconciling accounts. It is a stable career with opportunities for advancement, often requiring strong attention to detail, analytical skills, and proficiency with billing software. The role can lead to positions in finance, accounting, or management with experience and additional certifications.

What does a Customer Billing Analyst do?

A Customer Billing Analyst is responsible for managing and analyzing billing processes to ensure that customers are invoiced accurately and in a timely manner. They review billing data, resolve discrepancies, work with internal teams to address customer inquiries, and may also assist in improving billing procedures. Their goal is to maintain accurate financial records and provide excellent customer service related to billing. Additionally, they often generate reports and help with audits to ensure compliance with company policies.

Can I work remotely as a biller?

Customer Billing Analysts often have the option to work remotely, especially if their role involves data entry, invoicing, and account management that can be performed online. Many companies offer remote or hybrid arrangements, provided the employee has access to necessary tools like billing software and a reliable internet connection.

What does a billing analyst do?

A billing analyst is responsible for processing and reviewing customer invoices, ensuring accuracy and timely delivery. They analyze billing data, resolve discrepancies, and may use billing software or spreadsheets to manage financial transactions efficiently.

What are some common challenges faced by Customer Billing Analysts, and how can they be addressed?

Customer Billing Analysts often encounter challenges such as resolving billing discrepancies, managing large volumes of transactions, and ensuring timely invoicing. These issues can typically be addressed by maintaining strong attention to detail, developing efficient organizational systems, and leveraging billing software to automate repetitive tasks. Collaboration with cross-functional teams, such as sales and customer service, is also essential to quickly resolve customer concerns and maintain accuracy in billing processes.

What is the difference between Customer Billing Analyst vs Accounts Receivable Specialist?

AspectCustomer Billing AnalystAccounts Receivable Specialist
CredentialsTypically requires a bachelor’s degree in finance, accounting, or related fieldSimilar credentials, often with accounting or finance background
Work EnvironmentOffice setting, often in finance or accounting departmentsOffice environment, focusing on collections and payment processing
Employer & IndustryFinancial services, telecommunications, utilitiesSame industries, handling payment collections and account management
Search & Comparison IntentUnderstanding billing processes, invoicing, and customer account managementFocus on collections, overdue accounts, and payment reconciliation

The main difference is that a Customer Billing Analyst primarily manages invoicing and billing processes, while an Accounts Receivable Specialist focuses on collecting payments and managing overdue accounts. Both roles require similar skills and work in comparable environments, but their core responsibilities differ slightly based on the billing versus collections focus.

More about Customer Billing Analyst jobs
What states have the most Customer Billing Analyst jobs? States with the most job openings for Customer Billing Analyst jobs include:
Infographic showing various Customer Billing Analyst job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 93% Full Time, 3% Part Time, and 3% Contract. Highlights an 81% Physical, 8% Hybrid, and 11% Remote job distribution, with an average salary of $60,263 per year, or $29 per hour.
Customer Billing Analyst - Bound Tree Medical - Dublin, OH

Customer Billing Analyst - Bound Tree Medical - Dublin, OH

Sarnova HC, LLC

Dublin, OH • On-site

$46K - $61K/yr

Full-time

Retirement

Posted 29 days ago


Sarnova rating

8.2

Company rating: 8.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

Summary:
This position is responsible for assessing customers' creditworthiness by analyzing financial information, payment history, and risk factors to determine their ability to meet payment obligations. It involves setting appropriate credit limits in line with company policies and risk management strategies to minimize potential losses while supporting business growth. The role also requires close collaboration with internal teams, such as sales, finance, and customer service, to resolve billing discrepancies, manage overdue accounts, and ensure timely payment collection.
Organizational Impact:
The Customer Billing Analyst plays a vital role in supporting the Company's financial health by managing credit risk and ensuring timely payment of outstanding receivables. By maintaining strong relationships with customers and implementing effective collection strategies, the Customer Billing Analyst helps maximize cash flow, minimize bad debt exposure, and support the achievement of the Company's sales and profit goals.
Essential Duties and Responsibilities:
  • Work with our customers and account managers to resolve all billing issues in a responsive and professional manner
  • Research discrepancies between the customers' records and expectations with the Company's records
  • Provide customers with account reconciliations, proof of deliveries, return information etc. to resolve any inconsistencies between the customer and the Company
  • Actively collect payments from customers in a timely manner.
  • Lower the Company's exposure to bad debt through consistent and diligent adherence to our collection policy
  • Maintain accurate contact information on our customers and adequately document all correspondence (both oral and written) with our customers
  • Ensure the timely communication of monthly statements using our customers' preferred method (mail, fax or e-mail)
  • Establish and maintain a standardized routine for sending collection letters (15 day, 60 day, etc.) to our customers
  • Additional job duties as assigned

Skills/Experience Required:
  • Education: High School Diploma or equivalent
  • 3-5 years of business to business collections experience
  • Effective communication skills, both oral and written
  • Demonstrated ability to work effectively in an integrated accounting system
  • Proficiency in Excel, Word and Outlook
  • Customer service-orientated
  • Desire to take ownership of accounts and develop and sustain successful relationships with our customers
  • Detail-orientated with the ability to work through a large amount of detail to reconcile accounts and resolve customer issues
  • Sense of accountability for results and the results of the collections team.
  • Goal centered motivation; results-driven
  • Willingness to do whatever it takes to serve the customer and meet collection goals.
  • Ability to work independently with minimum supervision
  • Desire to belong to a team and to contribute to the success of the larger organization
  • Ability to communicate any issues or problems with a supervisor on a timely basis

Physical Requirements:
  • Sit, walk, stand, use hands to manipulate, handle, feel, and control items or equipment
  • Reach with hands and arms
  • Talk and hear
  • See and be able to read, write, and interpret text
  • Employee may use computer, phone, copier and other office equipment in the course of a day
  • Occasionally lift and move objects weighing up to 10 pounds
  • Employee may be required to travel for business purposes
  • When working remotely, ability to secure confidential information
  • When working remotely, perform all duties in a professional environment free of noise or anything that would create a negative customer experience

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Continuous is defined as 6-8 hours, frequently is defined as 3-6 hours, and occasionally is defined as up to 3 hours.
Work Schedule: Employee will be required to work a minimum of forty (40) hours of per week or as many hours as it may take to perform above job duties. Schedule may vary based on business demands and will require a combination of office hours as well as work performed after hours and/or weekends at times.
Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EEO/M/F/Veterans/Disabled. Our mission is to be the best partner for those who save and improve patients' lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.