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Customer Assistant Jobs in Rialto, CA (NOW HIRING)

WINONICS

Customer Service Technician

Brea, CA · On-site

$19 - $23/hr

Serve as a point of contact for customer inquiries, providing support via email and phone * Assist with order entry, updates, and tracking to ensure timely delivery * Review customer-provided ...

Pronto Gym Service Inc

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Customer Service Admin

Orange, CA · On-site

$19 - $25.25/hr

Contracts * Assist customers and service personnel with obtaining all necessary information to complete a contract proposal. * Prepare new service and preventive maintenance contracts for ...

Pronto Gym Service Inc

Be Seen First

Customer Service Admin

Orange, CA · On-site

$19 - $25.25/hr

Contracts * Assist customers and service personnel with obtaining all necessary information to complete a contract proposal. * Prepare new service and preventive maintenance contracts for ...

aan

Customer Accounts Advisor

Ontario, CA · On-site

$18 - $19/hr

Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...

aan

Customer Accounts Advisor

Ontario, CA · On-site

$18 - $19/hr

Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...

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Customer Assistant information

See Rialto, CA salary details

$15

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How much do customer assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer assistant in Rialto, CA is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $22.16 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
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For Customer Assistant jobs in Rialto, CA, the most frequently searched job titles are:

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The top searched job categories for Customer Assistant jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Customer Assistant jobs?

Cities near Rialto, CA with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Rialto, CA as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,953 per year, or $20.7 per hour.

Customer Service Technician

WINONICS

Brea, CA • On-site

$19 - $23/hr

Full-time

Re-posted 16 days ago

Job description

We are seeking a detail-oriented and motivated Customer Service Technician to support our sales and production teams in a PCB manufacturing environment. This role focuses on assisting customers with orders, providing updates, and ensuring clear communication between customers and internal departments.
This is an excellent opportunity for an entry-level candidate or recent graduate looking to build a strong foundation in customer service within a fast-paced manufacturing environment.
Duties & Responsibilities
  • Serve as a point of contact for customer inquiries, providing support via email and phone
  • Assist with order entry, updates, and tracking to ensure timely delivery
  • Review customer-provided documents for completeness and follow up if information is missing
  • Communicate order status, changes, and any issues to customers and internal teams
  • Work closely with sales, production, and engineering teams to support customer needs
  • Help resolve order discrepancies, delivery issues, and general customer concerns
  • Maintain accurate records of customer interactions, orders, and updates in internal systems
  • Support the sales team with follow-ups, quotes, and general account support
  • Participate in team meetings and assist with ongoing process improvements
  • Follow company procedures, quality standards, and customer requirements

Qualifications
  • High school diploma or equivalent required; Associate's or Bachelor's degree preferred
  • Experience in PCB manufacturing or electronics industry is a plus
  • Strong communication and interpersonal skills
  • Good organizational skills and attention to detail
  • Ability to manage multiple tasks in a fast-paced environment
  • Basic computer skills, including Microsoft Office (Excel, Outlook, Word)
  • Willingness to learn and grow within a manufacturing environment
  • Positive attitude and team-oriented mindset

We are an ITAR-compliant facility, and all employees must meet ITAR eligibility requirements.

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