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Customer Assistant Jobs in Rialto, CA (NOW HIRING)

AnDek Staffing Services

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Customer Service Admin/Accounting Assistant

Orange, CA · On-site

$27 - $30/hr

  • Medical

  • Dental

  • Vision

System savvy - ERP/CRM Systems * Must have experience with Sage accounting software * Manufacturing experience helpful * Sales Reporting, sales forecasts, data management, orders and quotes, customer ...

Super King Market

Courtesy Clerk

Anaheim, CA · On-site

$13 - $17.50/hr

When a customer enters Super King Markets, the first and most important responsibility becomes to acknowledge, greet, and engage the customer. * Assist customers with product location, bagging orders ...

Leidos

Senior Desktop Support Technician

Norco, CA

$33 - $36/hr

Ensure customer requirements and guidelines are identified and completed within the timeline set by the customer. Assist other teams to troubleshoot and resolve local and network-connected MFD ...

Kaizen Stackup

Customer Service

Anaheim, CA · On-site

$16.75 - $22.75/hr

Greet and assist customers with shipping, packaging, and mailbox services * Process U-Haul rental transactions and coordinate vehicle pickups/returns * Handle Live Scan fingerprinting services ...

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Customer Assistant information

See Rialto, CA salary details

$15

$20

$24

How much do customer assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer assistant in Rialto, CA is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $22.16 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

More about Customer Assistant jobs

What are popular job titles related to Customer Assistant jobs in Rialto, CA?

For Customer Assistant jobs in Rialto, CA, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Rialto, CA look for?

The top searched job categories for Customer Assistant jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Customer Assistant jobs?

Cities near Rialto, CA with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Rialto, CA as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,953 per year, or $20.7 per hour.

Customer Service Specialist and Assistant Manager

Sanborn's Air Conditioning & Heating

Redlands, CA • On-site

$20 - $23/hr

Full-time

Medical, PTO

Posted 3 days ago

New

Job description

Sanborn's Air Conditioning and Heating in Redlands, CA is looking for a Customer Service Specialist and Assistant Manager. This is a full-time, in-office job that pays $20 – $23 per hour, plus performance-based pay.Our benefits include:Health insurancePaid time off (PTO)Paid holidaysSick days401(k) planIf you have experience with customer service, management, and HVAC dispatching, keep reading! This may be the perfect opportunity for you!THE INS AND OUTS OF BECOMING OUR CUSTOMER SERVICE SPECIALIST AND ASSISTANT MANAGERTHE SCHEDULE:You will work in our office, Monday through Friday, from 8:00 a.m. to 5:00 p.m.YOUR ROLE:As a Customer Service Specialist and Assistant Manager, you will answer phones and help customers with their needs. You will handle dispatching for HVAC services, take care of warranties, and order supplies. You will do some office work and make sure the office is closed properly at the end of the day. Your work will keep things running smoothly and help customers get the service they need.OUR REQUIREMENTS:Customer service and manager experienceHVAC and dispatching experienceJOIN USTeamwork is at the heart of everything we do at Sanborn's Air Conditioning and Heating. We provide 5-star service to customers in Redlands, Banning, and San Bernardino by focusing on education, helping them choose home comfort systems that deliver the best performance and value while also addressing indoor air quality concerns for healthier living. Our success comes from the dedication and reliability of our team members-we value every employee and strive to create opportunities for career growth within a supportive, team-oriented environment.If this job sounds right for you, apply today with our mobile-friendly application. Sanborn's Air Conditioning and Heating looks forward to hearing from you.