ZipRecruiter

Log In

1

Customer Assistant Jobs in Moosup, CT (NOW HIRING)

Mirabito Holdings, Inc

HVAC Field Supervisor

Johnston, RI · On-site

$80K - $100K/yr

Work with our Customer Service Team to ensure schedule is maintained and any delays are properly communicated to customer. * Assist HVAC Service/Installation Manager(s) and HVAC Service Operations ...

Pest Assassins

Customer Service Representative

Smithfield, RI · On-site

$15.50 - $21/hr

Responsibilities: * Assist with all inbound communication from prospective and existing customers including phone, text, email and website submissions. * Assist with inbound alerts from technicians ...

Harris

Customer Success Coordinator

Carolina, RI · Remote

$25 - $26.50/hr

You will also assist with reporting as needed (downloading/creating and distributing). NOTE: This ... Provide support to customer success and operations management functions. * Assist customer success ...

Harris

Customer Success Coordinator

Carolina, RI · Remote

$25 - $26.50/hr

You will also assist with reporting as needed (downloading/creating and distributing). NOTE: This ... Provide support to customer success and operations management functions. * Assist customer success ...

Symbiotic Services

Associate - Customer Service

Putnam, CT

$14.75 - $20.25/hr

... Assist in researching and resolving accounts receivable issues in partnership with finance and ... or customer service environment preferred Experience with multi-line phone systems preferred ...

Symbiotic Corp.

Associate - Customer Service

Putnam, CT · On-site

$14.75 - $20.25/hr

Analyze and resolve complex customer concerns while communicating effectively with internal teams * Assist in researching and resolving accounts receivable issues in partnership with finance and ...

SystemDomain Inc.

Be Seen First

Customer Service Representative

Warwick, RI · On-site

$18 - $20/hr

Warwick, RI Job Summary We are seeking a customer-focused Customer Service Representative to assist consumers with utility-related inquiries and provide exceptional service. This role involves ...

New

Balfour Beatty

Customer Experience Specialist

Groton, CT · On-site

$17.75 - $22/hr

In this customer experience and sales role you will be working with prospects, applicants, and current residents to assist finding the absolute best home for their unique needs and create exceptional ...

next page

Showing results 1-20

All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Moosup, CT

Customer Assistant information

See Moosup, CT salary details

$14

$20

$24

How much do customer assistant jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for customer assistant in Moosup, CT is $20.39, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $21.88 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What cities near Moosup, CT are hiring for Customer Assistant jobs?

Cities near Moosup, CT with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Moosup, CT as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,402 per year, or $20.4 per hour.

HVAC Field Supervisor

Mirabito Holdings, Inc

Johnston, RI • On-site

$80K - $100K/yr

Full-time

Re-posted 13 days ago

Job description

ESSENTIAL FUNCTIONS- include and are not limited to:

The HVAC Field Supervisor is responsible for working with our Service Technicians and Installation teams to provide leadership, guidance & technical support, on-site training & development and any other support that they may need to perform their job to the best of their abilities while maintaining or exceeding company standards. Responsible for working with HVAC staff on communications and implementation of standard operating procedures and best practices for their branch. This position works as a support role in the field for HVAC Service Technicians and/or HVAC Installers in areas that require special attention or training, and also works in the field on service and/or installations as needed.

Yearly Salary: $80K - $100K

RESPONSIBILITIES- include and are not limited to:

  • Work with technicians, installers, and HVAC Parts Coordinator to ensure needed tools, parts, and inventory are matched with the work being done in the field to help reduce waste and increase efficiencies.
  • Be a direct first line of support for our Technicians and Installers to ensure compliance with company policies & processes, development, quality control, safety, and profitability in the field while providing our customers the highest possible level of customer service.
  • Identify and coordinate required training for all Technicians and Installers, either as a group or individually as needed. This includes the training for all new hires.
  • Work with our Customer Service Team to ensure schedule is maintained and any delays are properly communicated to customer.
  • Assist HVAC Service/Installation Manager(s) and HVAC Service Operations Manager as needed on development and implementation of Service department quality standards and best practices.
  • Assist in implementing communication standards and creating uniformity with how our technicians and installers communicate to our customers.
  • Work with HVAC Service/Installation Manager(s) on implementing processes and provide continual support for technicians and installers throughout the process.
  • Provide training and guidance on adopted best practices in person.
  • Assist with the recruiting, interviewing, and hiring of new Field Team members as needed.
  • Complete any reports and paperwork according to company standards, policies and procedures.
  • Report any incidents promptly and accurately.
  • Exchange trade related knowledge and information with the supervisor and co-workers.
  • Communicate with the supervisor on a daily basis.
  • Participate in any required certifications and safety meetings.
  • Attend trainings and meetings as requested.
  • Report to work with minimal absenteeism or tardiness.

Apply