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Customer Assistant Jobs in Colchester, CT (NOW HIRING)

Reitman, Inc.

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Customer Service Administrative Assistant

Branford, CT · On-site

$24 - $25/hr

The candidate must organized, and able to provide excellent customer service. Responsibilities: * Answer phones, respond to emails, and assist with general office communication * Assist with ...

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All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Colchester, CT

Customer Assistant information

See Colchester, CT salary details

$15

$20

$24

How much do customer assistant jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for customer assistant in Colchester, CT is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $22.07 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
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For Customer Assistant jobs in Colchester, CT, the most frequently searched job titles are:

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The top searched job categories for Customer Assistant jobs in Colchester, CT are:

What cities near Colchester, CT are hiring for Customer Assistant jobs?

Cities near Colchester, CT with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Colchester, CT as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,736 per year, or $20.5 per hour.

Big Data Architect with Hortonworks

Avtech solution

Hartford, CT

$64.25 - $82.75/hr

Contractor

Re-posted 2 days ago

Job description

Job Description

Hi,
This is Karthick from AVTECH Solutions Inc. I have an open Requirements for this below Position.
Please go through the Job Description. If you are interested, let me know ASAP.

Role: Big Data Architect with Hortonworks Exp
Location: Hartford, CT
Client: Cognizant/Travelers Insurance
Duration: 12+ months (with extension)

Job Description:
Big Data Architect with Hadoop/Azure implementation Experience
Handson on Hive, Pig and Spark (Scala) - be able to run pilots and poc for the customer
Assist the customer in defining the Ingestion strategies, reusable frameworks to be built
Lead a small team (onsite/offshore) for executing the data provisioning - Includes Main frame sources, RDBMS, flat files etc.
Handling evolving schemas
Sound knowledge of RDBMS data modelling SQL Data warehouse BI and ETL tools
Handson knowledge on Big Data Technologies HDFS, Hive, HBase, SPARK, Oozie, Sqoop, Pig.
Some knowledge of NoSQL databases types such as OLAP, Graph Key

Additional Information

All your information will be kept confidential according to EEO guidelines.

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