ZipRecruiter

Log In

1

Customer Assistant Jobs in Elgin, IL (NOW HIRING)

Cna

Executive/Staff Assistant

Chicago, IL · On-site

$47K - $78K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... Provides outstanding customer serivce, acting with the appropriate sense of urgency. Coordinates ...

The Royal Group

Customer Service Representative

Mchenry, IL · On-site

$15.75 - $21.50/hr

You will work closely and assist the designer's team and sales team. Candidates with Customer Service experience in manufacturing or packaging industry are welcome. The Royal Group/Innovative Fiber ...

CNA

Executive/Staff Assistant

Chicago, IL · On-site

$47K - $78K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... Provides outstanding customer serivce, acting with the appropriate sense of urgency. Coordinates ...

Schwarz Partners

Customer Service Representative

Mchenry, IL · On-site

$15.75 - $21.50/hr

You will work closely and assist the designer's team and sales team. Candidates with Customer Service experience in manufacturing or packaging industry are welcome. The Royal Group/Innovative Fiber ...

Vuori, Inc

Retail Sales Associate-Naperville

Naperville, IL · On-site

$15 - $17.25/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

Vuori, Inc

Retail Sales Associate-Naperville

Naperville, IL · On-site

$15 - $17.25/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

ADMO Inc.

Administrative Assist/Customer Service

Elgin, IL · On-site

$20 - $25/hr

This position serves as the first line of contact for ADMO's customers and vendors while providing support to the organization as needed. It is important that the person in this role aligns with ADMO ...

Vuori, Inc

Retail Sales Associate

Oak Brook, IL · On-site

$15 - $17/hr

Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Assist in the completion of projects while keeping the focus on ...

Groupe Lacroix

Quality Assistant

Aurora, IL · On-site

$17.50 - $22.50/hr

Support the conformity management process by collecting and entering data and, treating customer ... Complete the COAs for customers. * Assist QC Supervisor in quantifying production non-conformances ...

previous pagenext page

Showing results 21-40

All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Elgin, IL

Customer Assistant information

See Elgin, IL salary details

$14

$20

$24

How much do customer assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer assistant in Elgin, IL is $20.36, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $21.88 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Elgin, IL?

The most popular types of Customer jobs in Elgin, IL are:

What are popular job titles related to Customer Assistant jobs in Elgin, IL?

For Customer Assistant jobs in Elgin, IL, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Elgin, IL look for?

The top searched job categories for Customer Assistant jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Customer Assistant jobs?

Cities near Elgin, IL with the most Customer Assistant job openings:

Customer Assistant jobs near you

Executive/Staff Assistant

Cna

Chicago, IL • On-site

$47K - $78K/yr

Full-time

Re-posted 5 hours ago

Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there.At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

Under broad supervision performs administrative support to senior staff. Interacts with internal senior management and external business partners and resolves issues, which may be sensitive or confidential in nature and of high visibility.

JOB DESCRIPTION:

Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
Coordinates, handles and resolves business unit problems and customer issues independently and proactively escalating as appropriate. Provides outstanding customer serivce, acting with the appropriate sense of urgency.
Coordinates special projects for senior management, collaborating with others as needed.
Independently composes and distributes correspondence, memos, and other complex documents and reports, which require the use of office technologies and software applications.
Attends meetings, seminars, etc. and records notes or provides information as needed.
Plans, schedules and coordinates meetings, conferences, travel arrangements and maintains the business calendar for the executive.
Assists executive in the coordination of performance reviews, cost center updates and other organizational administration activities.
Processes and submits time entry reports and resolves timekeeping issues with Payroll; may train staff or management on the timekeeping process.
Establishes and maintains official documents and records in appropriate files.
May lead, mentor and train other staff.


Reporting Relationship
Executive management/senior staff


Skills, Knowledge and Abilities
1. Exceptional written and verbal communication skills including professional etiquette.2. Excellent interactive skills with the ability to work independently and proactively.3. Strong computer skills including Microsoft Office Suite and other business related software systems.4. Exceptional organizational skills including ability to prioritize and coordinate multiple projects.5. Strong knowledge of the insurance industry and the business unit.


Education and Experience
1. Some college with course work in Marketing, Business, Accounting, etc. desirable.2. Typically a minimum five to eight years strong administrative experience.

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $47,000 to $78,000 annually.Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visitcnabenefits.com.


CNAutilizesAI-enabled technology during the recruiting process. For more information, please visitourcareers page.


CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contactleaveadministration@cna.com

Apply