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Customer Assistant Jobs in Elgin, IL (NOW HIRING)

CPJ Recruitment

CUSTOMER CARE ASSISTANT

Chicago, IL · On-site

$925 - $1.2K/wk

About the job CUSTOMER CARE ASSISTANT REMOTE CUSTOMER CARE ASSISTANT JOBS!!! (PAYING $925-$1200 WEEKLY) We need a large number of Customer Care Assistants who can type fast with speed, attend clients ...

Customer Service Manager

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Customer Success Specialist

Roselle, IL · On-site

$52K - $60K/yr

Maintain and update customer records, communication history, and account notes within internal systems * Assist with reporting, customer insights, and tracking key account metrics as needed What We ...

New

Compass Group

CUSTOMER SERVICE ASSISTANT

Bloomingdale, IL · On-site

$17.50 - $24/hr

* We are hiring immediately for a full time CUSTOMER SERVICE ASSISTANT position. * Location : Canteen - 171 Covington Lane, Bloomingdale, IL 60108. Note: online applications accepted only. * Schedule ...

NAL Syncreon

Cycle Counter

Prospect Heights, IL · On-site

Operate strictly to Standard Work and Quality processes to ensure a "Right First Time" product to the customer. * Assist in follow up of customer concerns. Sustain the corrective actions to eliminate ...

syncreon

Cycle Counter

Prospect Heights, IL · On-site

Operate strictly to Standard Work and Quality processes to ensure a "Right First Time" product to the customer. * Assist in follow up of customer concerns. Sustain the corrective actions to eliminate ...

DP World

Cycle Counter

Prospect Heights, IL

Operate strictly to Standard Work and Quality processes to ensure a "Right First Time" product to the customer. * Assist in follow up of customer concerns. Sustain the corrective actions to eliminate ...

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All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Elgin, IL

Customer Assistant information

See Elgin, IL salary details

$14

$20

$24

How much do customer assistant jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer assistant in Elgin, IL is $20.36, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $21.88 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

More about Customer Assistant jobs
What are the most commonly searched types of Customer jobs in Elgin, IL? The most popular types of Customer jobs in Elgin, IL are:
What are popular job titles related to Customer Assistant jobs in Elgin, IL? For Customer Assistant jobs in Elgin, IL, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Elgin, IL look for? The top searched job categories for Customer Assistant jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Customer Assistant jobs? Cities near Elgin, IL with the most Customer Assistant job openings:
Customer Assistant jobs near you

Customer Service Representative

Royal Business Bank

Chicago, IL • On-site

$16.50 - $22.50/hr

Other

Re-posted 5 days ago

Job description

Job Title

Chicago, IL

Job Responsibilities
  • Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.
  • Enter deposits and issue receipts.
  • Cash checks and pay out money upon verification of signatures and customer balances.
  • Place holds on accounts for uncollected funds.
  • Sell Cashier's checks and other monetary instruments.
  • Process Loan payments.
  • Process outgoing wire.
  • Process return items.
  • Notify customers of incoming wires.
  • Properly handle Safe Deposit customer.
  • Assist with daily call-backs.
  • Performs other duties as assigned.
Qualifications

Education: High school diploma or equivalent.

Experience: Cash handling, Customer service, General office experience helpful.

Skills and Abilities
  • PC literate
  • Typing
  • Proficient in math
  • Organized and detail oriented
  • Strong communication skills
  • Bilingual may be required
Salary

$ 39,520/yr – $ 43,680/yr

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