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Customer Assistant Jobs in Calgary, AB (NOW HIRING)

Wing Assistant

GTM Sales

Calgary, AB · Remote

Identify companies actively hiring for roles Wing can support, such as Executive Assistants, Admin Assistants, Customer Support, Sales Support, Recruiting Support, Operations Support, and other ...

Brookfield Properties

Customer Guide

Calgary, AB

Key Responsibilities: * Assist the community lead in processing agreements, maintaining MLS listings, and assisting with customer inquiries. * Be knowledgeable about Brookfield's products to guide ...

Wing Assistant

Field & Events Marketer

Calgary, AB

Every event is a chance to shape how customers, prospects, and the industry see us. If you want to ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

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All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Calgary, AB

Customer Assistant information

See Calgary, AB salary details

$15.5K

$39.8K

$59.5K

How much do customer assistant jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer assistant in Calgary, AB is $39,755.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,000.00 and $42,500.00 per year, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Calgary, AB?

The most popular types of Customer jobs in Calgary, AB are:

What are popular job titles related to Customer Assistant jobs in Calgary, AB?

For Customer Assistant jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Calgary, AB look for?

The top searched job categories for Customer Assistant jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Customer Assistant jobs?

Cities near Calgary, AB with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Calgary, AB as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $39,755 per year, or $19.1 per hour.

Customer Care and Marketing Service Assistant

Jeff Cooke Insurance Agency

Calgary, AB • On-site

CA$62K/yr

Full-time

Medical, Dental, PTO

Re-posted 6 days ago

Job description

Customer Care and Marketing Service Assistant
Reception, administration, client outreach/calling, and handling our In Book Client Outreach Program Administration.  

* In Office Work from both our new office location in Mission (2424 4 St SW, Unit 800, Calgary, AB, T2S 2T4).
** This is a full time, permanent, long-term career opportunity. Candidate's work status must be Permanent Resident or Canadian Citizen.
Jeff Cooke Insurance requires a Customer service pro with sales skills and lots of energy to handle reception, administration and client outreach contacts and run our "front of house".
Are you the very best in Customer Service?
Do you make clients feel like a welcomed guest?
Do you have high energy levels and like to make things happen?
Are you looking for an opportunity with a well defined career path?
if so, then we are looking for you!
Benefits and Compensation:
Extended Healthcare, Dental and Prescription Drug Coverage, Paid Underground Parking, Paid Vacation, and Group RRSP.
Base salary $51,000.00 and up to $950.00 per month bonus potential.
Qualifications

  • 2 years or more of exceptional customer service experience
  • Experience as a restaurant server or in retails sales is preferred
  • Ready to study for and obtain the General level 1 Insurance License
  • Be extremely coach-able, a quick learner and love ongoing training
  • Exceptional at multi-tasking 
Current Office: Vista Heights Professional Centre: 1933 18 Ave NE, Suite 201, Calgary, AB, T2E 7T8.
New Location as of August 24: 2424 4 St SW, Unit 800, Calgary, AB, T2S 2T4.