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Customer Assistant Jobs in Calgary, AB (NOW HIRING)

Wing Assistant

GTM Sales

Calgary, AB · Remote

Identify companies actively hiring for roles Wing can support, such as Executive Assistants, Admin Assistants, Customer Support, Sales Support, Recruiting Support, Operations Support, and other ...

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Customer Assistant information

See Calgary, AB salary details

$15.5K

$39.8K

$59.5K

How much do customer assistant jobs pay per year?

As of Aug 29, 2026, the average yearly pay for customer assistant in Calgary, AB is $39,755.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,000.00 and $42,500.00 per year, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Calgary, AB?

The most popular types of Customer jobs in Calgary, AB are:

What are popular job titles related to Customer Assistant jobs in Calgary, AB?

For Customer Assistant jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Calgary, AB look for?

The top searched job categories for Customer Assistant jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Customer Assistant jobs?

Cities near Calgary, AB with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Calgary, AB as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $39,755 per year, or $19.1 per hour.

Return Agent - Calgary Airport

Calgary, AB

Enterprise Holdings
Travel Arrangement Services • 10K+ employees

7.1

Company rating: 7.1 out of 10

Based on 268 frontline employees who took The Breakroom Quiz

118th of 176 rated vehicle equipment hire

Good employer

Recommended by students

Respectful managers

Learn more about Enterprise Holdingsexternal

CA$17.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Overview

Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

National Car Rental (Canada) Inc. has an exciting opportunity for a Return Agent.  The Return Agent provides superior, friendly, and efficient service during all aspects of the rental car process, assisting all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

Opening available at the following branch location:

  • Calgary Airport - 2000 AIRPORT RD NE CALGARY, AB T2E 6W5

This is a full time position that pays $17.25 / hour.

We offer:

  • Paid time off
  • Consistent full time 40 hour per week schedule 
  • Employee discount
  • Retirement Savings Plan with company match and profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

Schedule:

  • Tuesday-Saturday: 10:00am-8:30pm
Responsibilities
  • Assist all customers with the rental return process.
  • Effectively resolve all customer service issues.
  • Inspect vehicles upon rental return; neatly and accurately document information (mileage, fuel level, damages).
  • Advise and review rental charges, and provide an accurate receipt to the customer.
  • Assist other employees in keeping lot organized for ease of access and traffic flow.
  • Perform other customer service related duties in addition to those listed, to ensure our service exceeds the expectation of the customer.
  • Positively represent the Company to all vendors and the general public.
  • Ensures the security of company assets.
  • Keeps work area clean and orderly. Responsible for maintaining a safe and clean work environment. Immediately reports any unsafe or hazardous conditions to the lead agent and/or manager.
Qualifications
  • Must be at least 18 years of age.
  • Minimum High School Diploma or G.E.D. required.
  • Must have a current and valid Alberta Class 5 driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years.  No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI). 
  • Minimum 1 year experience in a customer service role.
  • Must be proficient in English, written and verbal comprehension.
  • Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
  • Must be able to work the following schedule:
    • Tuesday-Saturday: 10:00am-8:30pm
Employment Type: FULL_TIME

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