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Customer Assistant Jobs in Boca Raton, FL (NOW HIRING)

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Customer Assistant information

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$14

$19

$23

How much do customer assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer assistant in Boca Raton, FL is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $21.01 per hour, depending on experience, location, and employer.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

More about Customer Assistant jobs
What are the most commonly searched types of Customer jobs in Boca Raton, FL? The most popular types of Customer jobs in Boca Raton, FL are:
What are popular job titles related to Customer Assistant jobs in Boca Raton, FL? For Customer Assistant jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Boca Raton, FL look for? The top searched job categories for Customer Assistant jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Customer Assistant jobs? Cities near Boca Raton, FL with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Boca Raton, FL as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,648 per year, or $19.5 per hour.

Corporate Giving & CSR Assistant

FOOD FOR THE POOR INC

Coconut Creek, FL

Full-time

Re-posted 22 days ago

Job description

About Food For The Poor

Food For The Poor, one of the largest international relief and development organizations in the nation, does much more than feed millions of the hungry poor primarily in 17 countries of the Caribbean and Latin America. This interdenominational Christian ministry provides emergency relief assistance, clean water, medicines, educational materials, homes, support for orphans and the elders, skills training and micro-enterprise development assistance. "Join us in our mission to serve the poorest of the poor."

           

Overall Responsibility:

The Corporate Giving & CSR Assistant provides administrative, operational, and coordination support to the Corporate Development team, with a primary focus on workplace giving, matching gifts, corporate social responsibility (CSR) initiatives, and related corporate engagement activities. This role supports the efficient administration of corporate giving programs through accurate processing, tracking, documentation, and follow-up related to employee giving campaigns, matching gift opportunities, and corporate donor interactions.

Working closely with the Manager, Corporate Relations, Business Development and CSR, the Assistant helps maintain organized systems, accurate records, and timely communication across corporate giving platforms and internal databases. The role also supports report preparation, campaign coordination, donor inquiries, meeting logistics, and general administrative activities that contribute to the overall effectiveness of the Corporate Development function.

This position requires strong organization, attention to detail, professionalism, and the ability to manage multiple priorities in a fast-paced, mission-driven environment.

Key Responsibilities:

Administrative & Operational Support

  • Provide day-to-day administrative support to the Corporate Relations and CSR function
  • Prepare basic materials such as donor summaries, meeting notes, and internal documents
  • Organize digital files, forms, and corporate giving resources
  • Schedule meetings and coordinate calendars as requested

Workplace Giving & Matching Gifts Support

  • Assist in processing workplace giving and matching gift submissions through corporate platforms (e.g., Benevity, CyberGrants, YourCause)
  • Monitor matching gift systems (e.g., Double the Donation) and flag pending actions for follow-up
  • Track matching gift activity and ensure proper documentation is completed
  • Support follow-up requests for gift confirmations and required documentation

Data Entry & Reporting

  • Enter and update donor and corporate engagement information in CRM systems (e.g., Studio Enterprise)
  • Maintain accurate records of workplace giving, matching gifts, and corporate interactions
  • Assist in preparing basic reports and summaries for internal use
  • Compile spreadsheets and track data related to campaigns and corporate engagement

Corporate Giving Platform Support

  • Assist in maintaining organizational profiles across corporate giving platforms
  • Update basic content such as organization descriptions, logos, and impact statements
  • Support posting of updates or campaign-related information as directed

Donor & Employee Support

  • Respond to basic inquiries from corporate donors and employees regarding matching gifts and workplace giving processes
  • Provide general guidance on how to submit donations or matching gift requests
  • Escalate complex inquiries to the Manager as needed

Campaign & Outreach Support

  • Assist in coordinating workplace giving campaigns and employee engagement initiatives
  • Support preparation of materials such as emails, flyers, and basic campaign content
  • Coordinate with internal teams to support campaign execution

Additional Responsibilities

  • Support special projects and initiatives as assigned
  • Perform other administrative duties as needed to support the Corporate Development team

Education & Experience:      

  • Associate’s or Bachelor’s degree in Business Administration, Communications, Nonprofit Management, or related field preferred
  • 1–3 years of administrative, data entry, or coordination experience
  • Experience in nonprofit, fundraising, or corporate environments is a plus

Skills:

  • Strong organizational and administrative skills with attention to detail
  • Ability to manage multiple tasks and meet deadlines
  • Basic proficiency in Microsoft Office (Excel, Word, Outlook)
  • Experience with CRM or database systems preferred
  • Clear written and verbal communication skills
  • Customer-service mindset with ability to respond professionally to inquiries
  • Ability to follow processes and maintain accurate records
     

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